Yutorelo Beppu
7,9/10 Very good - Based on 220 reviews
Yutorelo Beppu presents a contemporary take on a traditional Japanese inn, blending clean modern lines with timber accents and understated tatami areas to create a calm, purposeful atmosphere. The property markets itself as a "wa-modern" hot-spring stay and highlights its onsen-fed facilities drawn from the local Kamegawa source; public baths, an outdoor soaking area and a sauna are set within a compact gardened footprint so guests move easily between private rooms and communal relaxation spaces. Design choices favour comfortable, uncluttered rooms and communal lounges where complimentary refreshments are typically offered.
Accommodation ranges from compact single rooms to Japanese-style family layouts and several room types include semi-open-air baths directly off the sleeping area, allowing private hot-spring use without leaving the room; these in-room features deliver the experience of a ryokan with private onsen Ōita guests often seek. Shared amenities include a small restaurant serving a morning selection focused on regional produce, free Wi‑Fi throughout the building, dedicated parking for guests and luggage storage; staff services are arranged to support arrivals and local sightseeing logistics.
Set in the Kamegawa sector of Beppu, the inn is positioned for straightforward access to the city’s onsen circuit and nearby viewpoints and museums, making it a practical base for short itineraries around Beppu and Ōita prefecture. The property’s scale and layout suit travellers seeking an onsen-focused stay with easy links to local transport and a compact list of on-site comforts, so it functions well for both solo visitors and small groups wanting a ryokan with onsen in Beppu as their primary purpose.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Yutorelo Beppu
Positive Reviews
Excellent hot springs (onsen)
Multiple guests praised the onsen facilities — both public and private baths — describing the hot springs as outstanding, relaxing and a highlight of the stay (including outdoor mini‑tubs and pleasant private experiences).
Friendly, helpful staff
Staff are frequently described as welcoming, polite and able to communicate in basic English; reviewers appreciated helpful explanations, attentive service and complimentary drinks in the lounge (e.g. shochu, lemonade).
Delicious, varied meals and breakfast
Many reviews highlight the high quality of meals: beautifully presented breakfasts (traditional bento, fresh tofu and miso soup), abundant dinners with many small plates to sample local cuisine, and generally tasty food.
Clean, comfortable rooms with ryokan features
Guests noted clean rooms that deliver a traditional ryokan feel — tatami areas, yukata selection, good toiletries, kettles and fast Wi‑Fi. Some rooms include private outdoor tubs and generous space, contributing to comfort.
Good value and complimentary extras
Several reviewers felt the stay offered good value — especially given the onsen access and included extras such as welcome drinks, free lounge beverages and the overall ryokan experience at an affordable price point.
Negative Reviews
Price vs. expectations
A few guests felt the property was expensive for what was offered and described it more like a hotel than an authentic ryokan; some expected better value for the price paid.
Check‑in and communication problems
There were reports of frustrating arrival procedures (having to redo online check‑in on a malfunctioning tablet) and slow or missing responses to Booking.com inquiries; this also affected special requests like plant‑based breakfast timing. Reviewers recommend confirming details in advance.
Unexpected extra charges for some guests
At least one guest reported an additional fee for non‑residents (about US$17) and others warned to watch for extra charges, so fees can be unexpected if not clarified beforehand.
Onsen limitations and noise/privacy issues
Some guests found the onsen smaller than expected or wished for longer opening hours; a few noted that noise from other guests could be heard in outdoor tub areas or bathrooms, reducing privacy at times.
Location and transport limitations
Several reviewers mentioned the hotel is somewhat remote — a long walk or distance from the city center and limited nearby shops; there is no regular station shuttle, which can be inconvenient if you don’t have a car.
Frequently Asked Questions
Room types range from single and twin rooms to Japanese-style quadruple rooms and family suites; some family rooms and suites can accommodate up to six guests.
The ryokan has public indoor and open-air hot spring baths plus a sauna, and provides basic onsen amenities such as towels and yukata for guests.
Yes — the property offers reservable private charter baths at the front desk and several room types include semi-open-air private baths in the room.
Guests with visible tattoos are asked to use the private reserved baths rather than the shared public bathing areas.
There is no regular hotel airport shuttle listed; the property is roughly 30–35 km from Oita Airport and about 6–7 km from Beppu Station, so common options are taxi, rental car (parking available) or local buses.
Staff can assist in English and are generally able to help international guests with directions and basic requests.
Dinner and breakfast are served in the ryokan’s restaurant with seasonal Japanese-style dishes presented in multiple small plates; meal times are assigned and dining is operated by reservation.
Nearby highlights include Beppu’s hot-spring ‘hells’ (Jigoku), Kinrinko Lake, Yukemori Observatory and local museums, all accessible by short drive or public transport.
The property has vending machines on site and the front desk can direct you to nearby convenience stores or supermarkets within a short drive or taxi ride.
Standard check-in starts at 15:00 and check-out is by 10:00; reception is staffed 24 hours, so late arrivals are accepted if you notify the ryokan in advance.