YUPOPPO Hakone

9,6/10 Exceptional - Based on 217 reviews

Traveler Mix:
Couples (51%)
Families (32%)
Groups (13%)
Solo travelers (4%)

YUPOPPO Hakone is a compact, family-run ryokan tucked into the Sengokuhara highlands of Hakone, set among forested slopes with mountain views, a garden and a communal lounge. The property is oriented toward calm, nature-focused stays and is particularly practical for those who want private bathing: guests can reserve a private onsen slot for undisturbed soaking, making it an appealing ryokan with private onsen in Hakone, Kanagawa. Public bathing is also available and the atmosphere blends simple traditional decor with modern conveniences.

Guest rooms are modest and traditional, many arranged with futon bedding and windows framing the surrounding scenery; room amenities commonly include air conditioning, a minibar, electric kettle, flat-screen TV, toiletries and bidet-equipped toilets, with some room types sharing a bathroom while others offer more private arrangements. On-site facilities comprise a public hot-spring bath, a reservable private onsen, a small restaurant that serves breakfast (guests often note house-made bread), complimentary on-site parking and free Wi‑Fi. The proprietor provides hands-on, personalized hospitality and decor includes railway-themed memorabilia that reflects the owner’s interests.

Located within a short walk of local bus stops and several cultural attractions, the ryokan functions well as a base for exploring nearby museums, the pampas-grass fields of Sengokuhara and Hakone’s volcanic and lakeside sights; trips to Lake Ashi, Owakudani and regional museums are straightforward by public transport. Suited to couples, small families or groups seeking a quiet, service-oriented stay, the accommodation combines traditional Japanese lodging with reservable private bathing and the practical conveniences expected of a small inn, positioning it as a compact ryokan with onsen facilities in Kanagawa for visitors prioritizing privacy and local access.

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Highlights of this ryokan

Non-smoking rooms
Free parking
Hot spring bath
Free Wifi
Restaurant

Detailed Ratings

Staff 10.0
Equipements 9.6
Cleanliness 9.8
Comfort 9.7
Value for money 9.6
Location 8.9

Points of interest nearby

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Review summary for: YUPOPPO Hakone

Positive Reviews

Warm, attentive host

Multiple guests praised the owner’s welcoming, helpful and attentive service, including personalized recommendations, assistance with check‑in and thoughtful extras that made stays memorable.

Private onsen

The privatisable hot spring bath is highlighted repeatedly as a major plus — relaxing, well maintained and an excellent way to unwind after exploring Hakone.

Delicious homemade meals and breakfasts

Guests enjoyed high-quality dinners and breakfasts, often homemade (including bread and local specialties). Several recommended taking the meal option for a fuller experience.

Clean, comfortable traditional rooms

Rooms are described as very clean, spacious enough, comfortably furnished in traditional Japanese style (tatami/futons) and well equipped, contributing to a restful stay.

Peaceful natural setting with good transport access

Reviewers appreciated the tranquil, wooded location that feels like a retreat while still being a short walk (about 5–10 minutes) to bus stops serving Hakone and wider connections.

Negative Reviews

Breakfast cost and portion feedback

A few guests mentioned the breakfast can feel a bit pricey; one review noted they would have welcomed a slightly more substantial breakfast, though others found it plentiful and high quality.

Somewhat remote from central attractions

Several reviewers noted the ryokan is set in nature and therefore a little farther from central Hakone and Lake Ashi than some might expect, which is fine for visitors seeking quiet but may add transit time to major sights.

Early‑morning light / no blackout curtains

At least one guest pointed out there are no blackout curtains, which can result in significant early morning light (early sunrise) affecting light‑sensitive sleepers.

Onsen time reservation required

The private onsen requires booking a time slot on arrival; while guests found this flexible and manageable, a few mentioned the need to reserve and potentially adjust slots as a small inconvenience.

Few specific complaints reported

Many reviews explicitly stated they had no complaints. Overall negative feedback is limited and mainly concerns minor comfort or logistical points rather than cleanliness or service.

This summary is based on all online reviews and was last updated on 17 November 2025

Frequently Asked Questions

How many people can stay in a room?

Room types include twin, triple and family layouts; maximum occupancy varies by room, so check the selected room’s capacity when booking.

Are children allowed at YUPOPPO Hakone?

Children aged 12 and over are welcome; the property does not provide extra beds or baby cots.

Does the ryokan have an onsen and is it private?

Yes — the ryokan uses natural hot spring water drawn from the Owakudani area and offers reservable private onsen time slots for guests.

Is there a shuttle or airport transfer service?

There is no regular hotel shuttle; access is typically by highway bus or local bus and by car (about 20 minutes from the Gotemba/​Tomei area).

How do I reach the ryokan from Tokyo or Haneda Airport?

Common routes are Odakyu/Romancecar or JR to Odawara/Hakone‑Yumoto then a bus to Sengokuhara (short walk to the ryokan), or a direct highway bus from Shinjuku/Haneda to the Hakone area followed by a short local bus or walk.

What languages do the staff speak?

Staff speak Japanese and English and can provide local travel advice and directions.

What are the check‑in and check‑out hours and late‑arrival rules?

Check‑in is from 16:00 to 19:00 (please inform the ryokan of your arrival time in advance) and check‑out is from 07:30 to 10:00; the property restricts access overnight between 22:00 and 07:30.

Can I privatize the bath and bring my pet?

Private onsen bookings are available for guests by reservation; pets are not permitted on the property.

What attractions are nearby to visit?

Sengokuhara museums such as the Venetian Glass Museum and the Pola Museum are within walking or a short bus ride, while Lake Ashi, Owakudani and the Hakone Open‑Air Museum are reachable by local bus or a short trip from the ryokan.

Is food available on site and are there shops or a supermarket nearby?

The ryokan has an on‑site restaurant serving breakfast (including homemade bread) and dinner; convenience stores and small shops are available in the Sengokuhara area within a short drive or bus ride.

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