Yoshimatsu
9,7/10 Exceptional - Based on 655 reviews
Yoshimatsu is a small traditional Sukiya-style ryokan in Hakone, Kanagawa, set within a cultivated garden framed by bamboo and gentle hills. The property preserves classic Japanese room layouts with tatami flooring, futon or low beds and provided yukata; several room types include private open-air baths while guest rooms offer en-suite bathtubs. Manicured koi ponds, timber walkways and framed sightlines toward Mount Fuji and Lake Ashi create an intimate, low-density atmosphere, and the accommodation emphasises a measured, residential scale rather than large-hotel amenities.
Bathing options combine communal facilities and reservable private baths: there are outdoor hot-spring pools in the garden, public onsen for shared use and bookable secluded baths for couples or small groups. Many room categories feature their own open-air hot-spring baths, allowing in-room relaxation, and guests can reserve a private onsen if preferred. This mix positions the property as a ryokan with private onsen Hakone while also matching the description of a ryokan with private onsen Kanagawa due to its in-room and secluded communal bathing choices.
Dining follows a kaiseki approach using seasonal ingredients, with dinners and breakfasts served in-room or in a small private dining space on request. Practical services include a complimentary shuttle from the local bus stop, on-site parking, massage treatments and a small leisure area that houses a karaoke room; complimentary Wi‑Fi is available in public spaces. The property operates with an adults‑only policy, making it a quiet option for couples and travellers seeking a traditional onsen experience close to Lake Ashi and nearby cultural sites.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Yoshimatsu
Positive Reviews
Exceptional, attentive staff
Staff repeatedly described as polite, discreet and highly attentive; they provided personalized assistance (shuttle, bus/train timing) and contributed strongly to guests feeling welcome and cared for.
Authentic traditional ryokan experience
Guests praised the traditional Japanese rooms, kimono experience and overall atmosphere—small, intimate property that feels timeless and faithfully Japanese.
Outstanding cuisine (kaiseki)
Evening kaiseki meals and breakfasts were frequently described as delicious, beautifully presented and plentiful, with staff explaining dishes and high culinary quality.
Beautiful, peaceful setting and garden with views
Property highlighted for its serene Japanese garden, peaceful environment and clear views (several guests mentioned seeing Mount Fuji), creating a very relaxing, picturesque stay.
Excellent onsen facilities and cleanliness
Multiple mentions of well-maintained public and private onsens (including outdoor options), spacious and clean bathing areas, plus extras like massage devices—overall very relaxing and enjoyable.
Negative Reviews
Sleep comfort may not suit everyone
Some guests noted futons/traditional sleeping arrangements are firmer and less comfortable than standard hotel beds, which can be an issue for people with back or mobility concerns and may make longer stays less comfortable.
Traditional dishes may not appeal to all palates
A few guests said some historic/traditional menu items can be challenging for Western tastes; not every dish will suit every guest.
Access and transport can be tricky
Several reviewers mentioned access is not super straightforward; while staff help (shuttle/transport advice), reaching the ryokan may require planning.
Perceived value and breakfast options
One guest suggested the value-for-money could be improved and recommended offering a European-style breakfast alternative for those who prefer it.
Limited on-site wellness activities/spa suggestions
A few reviewers proposed additional amenities (a dedicated spa or more on-site activities such as yoga or meditation) as potential improvements.
Frequently Asked Questions
Most rooms are designed for two adults; some larger rooms or suites include extra futons to accommodate additional adults. Children are not permitted and the property does not provide extra beds.
Yes — the property has outdoor hot spring baths and public onsen, and several room types include a private outdoor hot spring bath. Communal-bath etiquette applies, and private options are available in specific room types.
Certain rooms come with their own private outdoor hot spring, and private-bath options are offered depending on room type; request or confirm private-bath availability when you book. For bespoke reservations or private-use requests, contact the ryokan ahead of arrival.
Yes — the ryokan provides a free shuttle from Hakone-machi Bus Station. This shuttle is a convenient link from local bus services rather than direct airport transfers.
From Tokyo/airports take the train to Odawara or Hakone-Yumoto and then a local bus to Hakone-machi; from Hakone-machi you can use the ryokan’s free shuttle or walk a short distance. Allow extra time for transfers in peak seasons.
Staff are primarily Japanese; many team members provide attentive, service-focused support and some English is commonly spoken, though availability may vary. Notify the ryokan in advance if you need language assistance.
Dinner is served in-room and features seasonal Kyoto-style kaiseki cuisine, while breakfast is offered in-room or in a private dining area assigned by the property. Inform the ryokan in advance about dietary restrictions or allergies so they can accommodate your needs where possible.
The ryokan overlooks Lake Ashi and is a short walk to the Lake Ashinoko cruise pier; Onshi Hakone Park and Narukawa Museum are also nearby. The location suits easy sightseeing around the Hakone lake and museum circuit.
Check-in is between 15:00 and 17:00 and check-out is between 08:30 and 11:00. Note there is an access curfew — the property is not accessible between 23:00 and 06:00.
Pets are not allowed at the ryokan. There is no on-site supermarket; the front desk can advise on nearby shops and convenience stores for supplies.