Toya Kohan Tei
7,8/10 Very good - Based on 1197 reviews
Toya Kohan Tei sits on the shores of Lake Toya, offering lakeside views from open-air hot-spring baths and, on clear days, Mount Yotei. Accommodation is traditional Japanese-style: tatami floors, futon bedding, a low table and floor cushions, with air conditioning, a fridge and an electric kettle. Public facilities include a rooftop open-air onsen and communal baths, a buffet restaurant serving seafood-led Japanese and Western dishes, and a gift corner. A shuttle links the property to major stations.
The bathing areas are the principal draw: outdoor springs for lake-view soaking and a separate footbath; guests can book on-site massages or use the sauna. Dining emphasizes a buffet with live cooking stations and seasonal Hokkaido produce; many guests mention sunsets and occasional fireworks visible from dining areas and rooms. This ryokan with onsen provides an accessible, family-friendly setting, and travelers comparing northern Japan often search 'ryokan with onsen Aomori' to find similar onsen-focused stays.
Rooms are offered in lake-view and mountain-view configurations and several layouts accommodate families with extra futons; some room categories include expansive windows for direct lake sightlines. On-site services include free parking, a 24-hour front desk that arranges shuttle reservations and local excursions, and a small spa counter for massages and day-use bathing. The Asuka restaurant stages breakfast and dinner buffets that highlight Hokkaido seafood and seasonal produce, and yukata are provided for guests to wear around the property. The hotel serves as a practical base for sightseeing around the lake and nearby volcanic attractions.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Toya Kohan Tei
Positive Reviews
Excellent onsen with lake and mountain views
Many guests praised the hot springs—especially the open-air baths—for their cleanliness, relaxing atmosphere and stunning views over Lake Toya and Mount Yotei; several reviews call the onsen a highlight of the stay.
Prime lakeside location
Numerous reviewers appreciated the hotel’s lakefront position and easy access to walks and fireworks displays, noting the rooms and onsen often face the lake for great scenery.
Good buffet breakfast and dinner
The buffet meals were frequently described as varied and tasty; many guests enjoyed the selection and considered the food a strong point of the stay.
Friendly, helpful staff and service
Multiple reviews mention polite, professional and helpful staff (including proactive assistance and occasional room upgrades), which improved the overall guest experience.
Reasonable value and useful amenities
Guests noted good price/quality for the offering, with extra conveniences such as free parking, yukata provided, and well-stocked room amenities contributing to satisfaction.
Negative Reviews
Hotel and rooms feel dated
Several guests reported that the decor, facilities and some rooms are old and in need of renovation; this contributes to an overall impression of being outdated.
Cleanliness concerns in some areas
A number of reviews called out issues like dust behind furniture, unclean corridors and even insect bites from tatami areas, indicating inconsistent housekeeping in parts of the property.
Crowded dining and lift congestion
Many guests experienced busy restaurants (large tour groups) and long waits or limited capacity for lifts during peak times, which affected comfort and flow.
Some rooms small, stuffy or worn
A few reviews mentioned small or cramped rooms (especially discounted/partner rooms), rooms feeling stuffy, and worn bedding or furniture reducing comfort.
Inconsistent comfort and food expectations
While many praised the buffet and onsen, some visitors found the meals or the onsen did not meet expectations (reports of bland or depleted buffet selections and at least one mention of the onsen being underwhelming).
Frequently Asked Questions
Room types include Japanese-style and twin options; several room types can sleep up to five guests using futon bedding, and family rooms are available for larger groups.
Yes — the ryokan features public hot-spring baths including outdoor baths with direct views over Lake Toya and the island, and yukata are provided to guests.
A scheduled shuttle runs between the ryokan and JR Sapporo area, and airport shuttle arrangements are offered; please contact the property to reserve shuttle service in advance.
From New Chitose take trains toward Toya Station and then a local bus or arranged shuttle to the onsen area; the hotel is approximately a 25-minute bus ride from JR Toya Station and is also accessible by car.
Staff primarily speak Japanese; hotel reception can usually assist in basic English but complex requests may require advance arrangement.
Standard check-in is between 3:00 PM and 6:00 PM, and check-out is between 6:00 AM and 10:00 AM.
The onsen facilities are mainly public; private-use baths are not standard, so contact the ryokan directly to request or enquire about any private or reserved bathing options.
Pets are not permitted at the property; for private dining or event space requests, contact the ryokan in advance to discuss availability and arrangements.
There is a 24-hour convenience store within a short walk of the ryokan and more restaurants near the bus terminal; the property has an on-site restaurant offering buffet breakfast and dinner plus a bar and lounge.
The ryokan is close to Lake Toya waterfront walks, the Usuzan Ropeway and Mount Showa Shinzan; these attractions are reachable by short drives or local buses, and the hotel can help with sightseeing directions and local transport information.