Toba Grand Hotel

8,1/10 Excellent - Based on 149 reviews

Traveler Mix:
Families (56%)
Couples (31%)
Groups (13%)
Solo travelers (0%)

Toba Grand Hotel perches on a hillside above Ohama Bay, offering panoramic sea views from its glass-fronted lobby and many guest rooms. The property combines Japanese-style rooms and modern suites with large windows facing the water; a staffed shuttle connects the hotel to Toba train stations and a direct walkway leads toward the seaside. Public areas emphasize the ocean vista — a tea room and lounge open onto sweeping views — while seasonal fireworks and coastal light add atmosphere to evening hours.

Bathing is a central feature: expansive communal onsen with broad observation windows and an adjoining open-air bath let guests soak while gazing across the bay. The spring water is described as alkaline, and select suites are fitted with private open-air tubs that bring traditional in-room bathing into a hotel setting. For travelers searching for a ryokan with onsen in Ise-Shima, the hotel balances generous communal thermal facilities with options for in-room privacy, complemented by a self-serve spa area and a reservation-based relaxation salon.

Dining highlights local seafood and regional specialties—buffet and multi-course options routinely include Ise lobster, abalone and Matsusaka beef—and meals can be arranged in dining rooms or delivered to guest rooms on request. On-site amenities include a souvenir shop, small library, family entertainment spaces and parking, with 24-hour reception and luggage storage to ease logistics. Located close to the aquarium and pearl museum and within easy reach of shrine country, the property functions as a coastal base for sightseeing, presenting a practical ryokan with private onsen in Mie.

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Highlights of this ryokan

Free parking
Non-smoking rooms
Family rooms
Free Wifi
Beachfront
Bar

Detailed Ratings

Staff 8.7
Equipements 8.2
Cleanliness 8.6
Comfort 8.6
Value for money 8.1
Location 9.1

Points of interest nearby

Places of interest
Restaurants

Review summary for: Toba Grand Hotel

Positive Reviews

Very good buffet and fresh seafood

Many guests praised the buffet dinners and breakfasts as plentiful and tasty, with a wide selection (especially fresh seafood and sashimi) that satisfied families and groups.

Beautiful sea views and impressive lobby

Multiple reviews highlighted the expansive ocean views from the lobby and many rooms, saying the scenery is a standout feature and relaxing to sit and enjoy.

Spacious, comfortable rooms and suites

Guests reported roomy accommodations (including suites and sea‑view rooms) that felt comfortable and pleasant for couples and families.

Good onsen experience and private baths available

Reviewers enjoyed the hot baths and private onsen options, including pleasant outdoor onsen with sea views; large public baths were also described as good.

Friendly staff and convenient amenities

Many guests complimented the helpful, polite staff and appreciated amenities such as welcome drinks, complimentary beverage service, massage chairs in some rooms, and plentiful toiletries that make it easy to travel light.

Negative Reviews

Buffet format can be noisy, crowded and poorly seated

Several guests disliked the buffet setup: noisy dining areas, assigned tables located far from the food (sometimes in an overflow room with a TV and families), difficulty gathering as a group, and overall crowding that reduced enjoyment.

Limited buffet variety over multiple nights; some dishes not hot

Repeat stays revealed little menu change across days (only minor additions), and some guests felt hot dishes could be warmer and variety improved for multi‑night stays.

Inconsistent service and language/attitude issues

A few reviews reported inconsistent staff service—occasionally indifferent attitudes, slow follow‑up, or language limitations that caused minor problems during the stay.

Some signs of aging and facility/layout issues

Guests noted building wear (older feel, uneven/damaged dining floors), paper‑pack sake for the all‑you‑can‑drink option, and confusing or inconvenient access to certain baths or elevators.

Minor room and bath comfort concerns

Other reported issues included noisy in‑room refrigerators, rooms feeling a bit confined for some, limited seating or mirrors in family/private bath changing areas, and the desire for mosquito screens or better ventilation at windows.

This summary is based on all online reviews and was last updated on 17 November 2025

Frequently Asked Questions

How many people can each room accommodate?

Room capacity varies by type: most Japanese-style rooms sleep 2–6 guests, the special Shizuka-no-umi room fits 2–7, and selected rooms accommodate up to 5; check the room description for exact maximums.

Does the hotel have an onsen?

Yes — the hotel has panoramic open-air and large public baths with separate male/female facilities, saunas, and jacuzzis; the thermal water is sodium hydrogen carbonate and is colourless and transparent.

What are the onsen opening hours?

The public open-air baths and large public baths are typically open 05:00–10:00 and 14:30–24:00; sauna and facility availability follow those hours.

Can I book a private or in-room onsen?

Certain special rooms include a private outdoor onsen for in-room use; public baths are gender-separated and private-rental availability is limited, so request details when booking.

Is there a shuttle to and from Toba Station?

Yes — free shuttle service runs between the hotel and Kintetsu/JR Toba Station (about a 5‑minute drive); confirm pickup times with the hotel in advance.

Which airport is closest to the hotel?

Chubu Centrair (Nagoya) Airport is the nearest major airport, approximately 41 km from the hotel.

Do staff speak English or provide English information?

The hotel publishes English information and offers basic English support at reception; for complex requests or language assistance, contact the hotel before arrival.

What dining options and local specialties are offered?

Dining includes buffet and course-meal options featuring local seafood such as Ise lobster and abalone and regional beef like Matsuzaka; dinner can sometimes be served in-room or in the banquet hall on request.

What attractions are nearby and how far are they?

Toba Aquarium is about a 5‑minute drive and Mikimoto Pearl Island is roughly 1.6 km away; Ise Jingu is reachable by car in about 25 minutes, making the hotel a good base for local sightseeing.

Are pets allowed and is there a supermarket or convenience store nearby?

The hotel operates a small number of pet-friendly rooms for small dogs (advance notice required), though some booking channels may list no‑pets policies so confirm with the hotel; convenience stores and supermarkets are available close to Toba Station within a short drive or walk.

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