The Gran Resort Princess Fujikawaguchiko
7,9/10 Very good - Based on 237 reviews
The Gran Resort Princess Fujikawaguchiko occupies a hillside position in the Fuji Five Lakes area, orienting its guestrooms and public spaces toward unobstructed views of Mount Fuji. The property, operated as a club-style resort, offers a compact collection of guest rooms that emphasize room size and sightlines rather than boutique scale; many rooms feature large windows or balconies that frame the volcano in clear weather. Public areas include a lounge and dining room where seasonal ingredients are presented in Japanese-style set menus and buffet options, and multilingual staff assistance is available for international visitors.
Onsite bathing facilities are a defining feature: the hotel operates a mineral hot spring bathing complex supplied by a calcium–sodium sulfate source, complemented by a sauna and family-bath options suitable for guests who prefer a more private bathing rhythm. Bathing hours and access rules are posted at the property and some facilities operate with restricted entry times; lockers, towel service and separate changing areas are provided. Practical amenities include a single on-property restaurant and bar, free self-parking, complimentary Wi‑Fi in public areas, luggage storage and a shuttle service to the nearby station, making it straightforward for day trips around the lakes and nearby attractions.
Located a short drive from Kawaguchiko town center, the resort puts you close to Lake Kawaguchi, the Fuji-Q Highland amusement park and local hiking trails, so it functions well as a base for sightseeing as well as relaxation. For travellers specifically seeking a ryokan with onsen in Yamanashi, this property presents a balance of accessible hot-spring bathing and reliable mountain views; as a ryokan with onsen in Fujikawaguchiko it is practical for visitors who prioritise onsen access alongside straightforward transport connections. Guests should check current facility schedules and transport options before travel.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: The Gran Resort Princess Fujik…
Positive Reviews
Exceptional Mount Fuji views
Many reviewers highlight spectacular, often direct views of Mount Fuji from rooms and windows; several say waking up to the view was a trip highlight.
Spacious rooms
Guests repeatedly mention large, comfortable rooms (notably roomy by Japanese standards), often with balconies and good layout for luggage.
Good onsen experience
The onsen is praised as very good, with indoor and outdoor options, generally not overcrowded and enjoyed by many guests.
Excellent breakfast
Multiple guests call the breakfast excellent — some saying it was the best they had in Japan and appreciate the typical/local offerings.
Helpful staff and useful shuttle
Several reviews note friendly, helpful staff (including use of translate apps) and a shuttle service that makes access easier for guests.
Negative Reviews
Remote location and limited nearby amenities
Many guests report the hotel is fairly remote, requiring a car, taxi or shuttle to reach shops, stations and restaurants; only a convenience store is within short walking distance.
Inconsistent / occasionally unfriendly staff
While many found staff helpful, several reviews describe some employees as cold or unwelcoming and report inconsistent service experiences.
Additional onsen charges and restrictive policies
Reviewers mention mandatory per-person onsen fees (and separate charges for onsen clothing) and restrictions for guests with tattoos; some were unable to use the onsen despite paying.
Aging property and maintenance issues
Some guests observed dated decor and wear (e.g. run-down areas), window insulation problems and maintenance signs like limescale in showers or stained bedding.
Dining requires advance booking / limited walk-in options
Several guests warn that hotel meals typically require pre-booking the night before and there are few nearby restaurants within walking distance, which can leave guests with limited dining choices if unprepared.
Frequently Asked Questions
Room types vary: twin rooms for 2, triple rooms up to 3, and some larger rooms/suites that sleep up to 4; cribs and extra beds are not available and children 13 and older are treated as adults.
The property has public hot-spring baths (onsen) and a sauna; private in-room or reservable family baths are not guaranteed — contact the hotel to request or confirm availability.
Yes, the ryokan offers a complimentary shuttle from Kawaguchiko Station; guests should reserve the pickup in advance and note the shuttle may operate only during limited hours.
From Tokyo, take a highway bus or train to Kawaguchiko Station and then use the hotel shuttle or a short taxi ride; the nearest regional airport listed is Shizuoka, but most international arrivals transfer via Tokyo (Haneda or Narita).
Some staff speak English and can assist using translation tools, but English proficiency may be limited — a translation app is useful for detailed requests.
Expect a mix of Western and Japanese-style rooms, guest yukata, communal onsen and sauna, an on-site restaurant and bar, free Wi‑Fi, and mountain or Mt. Fuji views from some rooms.
The hotel is close to Fuji‑Q Highland (about 4 km) and Lake Kawaguchi (about 4–5 km); restaurants and convenience stores are a short drive away, so plan to use the shuttle or a taxi for shopping.
Kawaguchiko Station (Fujikyuko Line) is the main access point; highway buses from Tokyo serve Kawaguchiko and local taxis or the hotel shuttle complete the final leg to the property.
Standard check-in begins at 16:00 and check-out is by 10:00; the entrance may close overnight so inform the hotel if you expect to arrive late and confirm the latest arrival time when booking.
Pets are not permitted at the property; there is an on-site restaurant and bar serving breakfast and meals, though opening hours and menu options can vary so confirm current dining availability before arrival.