The Fujiya Hotel
9,2/10 Exceptional - Based on 2122 reviews
The Fujiya Hotel in Miyanoshita is a historic resort established in 1878 whose core Main building dates from the Meiji era; several of its constructions are recognised as cultural properties and the site combines period Western-style architecture with Japanese detailing. Set within mature gardens on the slopes of Hakone, the property preserves museum spaces, a greenhouse and a bakery while presenting a range of buildings—The Main, Comfy Lodge & Restful Cottage, Flower Palace and the more recent Forest Wing—that together create a layered, calm estate. As a ryokan with onsen Hakone, it balances the ceremonial pace of traditional hospitality with larger-hotel services and public communal baths fed by local springs.
Accommodations run from classic rooms in the Main and Flower Palace to larger suites in the Forest Wing; many rooms include bathtubs supplied with natural hot-spring water and public hot-spring facilities and an indoor pool make bathing a central part of the guest experience. Dining is organised across distinct venues offering French, Japanese and Western menus and a converted villa annex provides kaiseki-style meals for more intimate occasions. For those seeking privacy, the hotel operates private hinoki cypress bathing at the KIKKA‑SO annex and selected suites or room types offer reserved bathing options, while spa and wellness treatments extend the onsen experience into a wider relaxation programme.
The Fujiya’s atmosphere emphasises heritage and measured luxury: wood-panel lounges, period details and a quietly curated service ethos that suits multi-day stays and special occasions. Its location in Miyanoshita places it within easy reach of major Hakone attractions yet retains a sense of retreat, making the property a considered choice for visitors wanting both historical character and onsen access. For travellers prioritising bathing variety and restorative amenities, this ryokan with private onsen Kanagawa provides a mix of communal spring bathing, private hinoki options and culinary choices framed by more than a century of hospitality.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: The Fujiya Hotel
Positive Reviews
Outstanding onsen and bathing facilities
Multiple reviewers praise the large, beautiful onsen (including semi-outdoor baths and top-floor baths) and note hot spring water delivered to some room baths; several mention views of Mount Fuji from the baths.
Historic, charming architecture and setting
Guests highlight the hotel's historic character, elegant architecture and gardens, its mountain setting and museum-like atmosphere that make the stay feel special and evocative of the past.
Attentive, professional staff and service
Many comments underscore very helpful, attentive staff — quick assistance in emergencies, support with transfers and luggage, and consistently high service standards throughout the property.
Excellent breakfasts and authentic dining experiences
Reviewers enjoy both the Japanese and continental breakfasts (often called incredible), and several praise the authentic, gastronomic evening meals served in the annex or restaurant experiences described as memorable.
Spacious, comfortable rooms and good facilities
Guests report large, well-equipped and comfortable rooms (notably in the Flower Palace/pavilions), plus on-site amenities like pool, bar, lounge and souvenir shop that enhance the stay.
Negative Reviews
Hotel restaurants are expensive and value inconsistent
Multiple reviewers found the hotel's restaurants very pricey and in some cases not commensurate with portion size or quality; several advise dining off-site instead for better value.
Challenging access from the nearest station
Some guests noted a steep 400–500m walk from the closest train stop with luggage and suggested a shuttle would help, as the uphill path can be difficult with heavy bags.
Pool accessibility and rules
Visitors reported the outdoor pool being closed at times and the indoor pool requiring swim caps, which prevented some guests from using pool facilities during their stay.
Limited English language ability among some staff
A few reviewers said staff generally provide excellent service but may have limited English, which can make communication harder for non-Japanese-speaking guests.
Fitness/spa areas could use updates
At least one guest mentioned the gym was sparsely equipped and another suggested spa renovation or updates would improve the facilities.
Frequently Asked Questions
Rooms are set for the published occupancy on your booking and most room types do not offer extra beds or cots; check the room description when booking. Children are welcome but policies vary by room type, so add ages at booking or contact the hotel to confirm.
Yes — the hotel operates public hot-spring baths sourced from the Miyanoshita spring; these facilities are for registered guests only. Expect separate men’s and women’s areas and standard onsen etiquette is required.
Some room types include private open-air baths and the property offers reservable private/family baths; availability varies by room and season. If you need a private booking, reserve in advance or contact the hotel before arrival.
The hotel offers a free shuttle from nearby Miyanoshita Station — guests are asked to call the hotel on arrival at the station to request pickup. There is no regular airport shuttle; transfers from airports are typically made via train or coach to Hakone and then local transport or the hotel shuttle.
From Tokyo you can take the Odakyu Romancecar to Hakone-Yumoto or the Shinkansen to Odawara and then local trains or buses; Hakone-Yumoto/Miyanoshita are the usual access points. The nearest major airport is Haneda; plan a train or bus transfer into Odawara/Hakone and then local transport.
The hotel provides English-speaking staff and has English-language information for international guests, so routine requests and check-in communications are normally handled in English. Specialist or nuanced requests may require extra notice.
The Fujiya is a late-19th‑century resort hotel combining Meiji-era architecture with Japanese hospitality; guests can wear yukata, stroll historic gardens, visit the hotel museum, and enjoy an on-site bakery and traditional services. Expect a mix of Western and Japanese dining and decor reflecting the hotel’s long history.
Nearby highlights include Hakone Shrine, Owakudani, the Hakone Open-Air Museum and Lake Ashi; many are reachable by Hakone Tozan Railway, local buses and sightseeing boats. Consider the Hakone Free Pass or local buses and trains for easy sightseeing.
Standard check-in begins at 15:00 and check-out is by 11:00. If you expect to arrive late, notify the hotel in advance so they can note your arrival and arrange dinner service if needed.
Pets are not permitted except for service animals; please advise the hotel if you require an assistance animal. The hotel has on-site dining with multiple restaurants (including French and kaiseki options), a bakery and hotel shop, and convenience stores/shops are a short walk away in the Hakone-Yumoto/Miyanoshita area.