Spa Resort Hawaiians Hotel Hawaiians
7,3/10 Very good - Based on 73 reviews
Spa Resort Hawaiians Hotel Hawaiians is a resort complex on the outskirts of Iwaki in Fukushima Prefecture that combines hotel accommodation with themed leisure facilities. The property groups multiple lodging options, a year‑round water park and an indoor Spring Park, restaurants serving Japanese and international dishes and a programme of Polynesian dance shows performed by resident Hula Girls. As a property that blends Japanese bathing culture with family attractions, it functions as a ryokan with onsen in Tohoku while offering services of a modern resort hotel.
The resort’s onsen and spa facilities include public indoor and outdoor baths, steam rooms, saunas and a Spa Garden Pareo relaxation area. Pools offer year‑round indoor and outdoor swimming and a family‑oriented water park; spa services extend to massage and beauty treatments. Public bathing areas are segregated by gender, while select Japanese‑style suites provide en‑suite bathrooms, so guests seeking a ryokan with onsen in Fukushima can choose between communal hot‑spring bathing and room options for greater privacy.
Accommodations range from Western‑style rooms to tatami suites configured for families, with many rooms overlooking pools or resort grounds; in‑room amenities generally include air conditioning, refrigerator and Wi‑Fi. The resort runs a free shuttle from JR Yumoto Station (about 15 minutes), offers on‑site parking and maintains several dining venues and banquet spaces. The mix of leisure attractions, scheduled cultural performances and layered bathing options makes the property suitable for travellers seeking an integrated bathing and entertainment stay in Fukushima Prefecture.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Spa Resort Hawaiians Hotel Haw…
Positive Reviews
Friendly, helpful staff
Multiple reviewers praised staff for being friendly, polite and helpful — from front-desk assistance (including helping with show ticket reservations) to generally welcoming service even with limited guest language skills.
Extensive, high-quality food
Guests highlighted the large variety at the buffets and especially praised the evening buffet and regional dishes; breakfast was also noted as plentiful with many options.
Entertaining shows and performances
The Polynesian/Hula shows and nightly performances were repeatedly mentioned as a highlight that guests enjoyed and wanted to see again.
Excellent resort facilities and direct access to attractions
Reviewers valued the many on-site leisure options — waterpark, pools, souvenir shops and connected Spa Resort Hawaiians — making it convenient to enjoy activities without travel.
Onsen / baths and comfortable rooms for some guests
Some guests enjoyed the traditional baths (including an Edo-style bath and outdoor onsen) and reported rooms that felt spacious, clean and relaxing.
Negative Reviews
Confusing layout and distant room locations
Several guests found the hotel layout confusing or maze-like, with rooms located far from the front desk, restaurants and facilities; some required multiple elevator changes or long walks.
Aged or dated rooms and equipment
Many reviews mentioned that rooms and facilities felt old or in need of renovation — worn futons, older air-conditioning units and generally tired bathrooms and fixtures.
Limited in-room amenities (no shower) and few outlets
A number of guests noted that some room bathrooms lacked a proper shower (only a faucet) or usable in-room bathing facilities, and that electrical outlets were few.
Crowding, timing and accessibility issues
Complaints included crowded peak periods, early/limited dinner seating times, scarce bus service, small/slow elevators and many stairs — which made movement difficult for older guests or families with children; some areas smelled of cigarette smoke near smoking zones.
Payment, language and occasional staff attitude problems
A few reviewers experienced problems with payment handling and language barriers (e.g., staff not charging cards and difficulty communicating card details), and isolated reports mentioned curt or indifferent attitudes from some staff members.
Frequently Asked Questions
Rooms range from single and small family layouts to large Japanese-style suites; some rooms offer up to eight futons/sleeping spaces and there are family rooms and suites suitable for groups.
Yes — the resort uses Iwaki Yumoto hot spring water and offers large public indoor and open-air baths, a hot-spring-fed water park, saunas and various therapeutic jet/cascade baths.
The water park requires swimsuits, while the public hot-spring baths are gender-separated and follow traditional onsen rules (no swimsuits in the communal baths).
A complimentary shuttle runs between the resort and JR Yumoto Station (about 15 minutes); the resort also operates limited reserved shuttle services from Tokyo and other major metropolitan hubs for hotel guests, typically requiring advance booking.
The nearest airport referenced is Fukushima Airport (around 60–65 km); most guests transfer by train toward JR Yumoto Station and use the resort shuttle or take a taxi from the airport or nearby stations.
Japanese is the primary language, but the resort provides English information online and some staff can assist in English; for complex requests it is advisable to contact the hotel in advance.
There are multiple on-site restaurants including a live kitchen buffet for dinner and a buffet breakfast, plus a lounge/restaurant and a traditional Japanese dining option serving regional dishes.
Pets are not permitted at the resort; private/family baths or private-use options are limited and should be requested directly to the hotel in advance; convenience stores and local shops are available in the Yumoto area and the resort has on-site shops for essentials and souvenirs.
The resort hosts its own water park and Polynesian/Hula performances on site, and nearby attractions include Aquamarine Fukushima aquarium and local Yumoto onsen town sights — many are reachable by shuttle or local transport.
Standard check-in is from 13:30 and check-out is by 10:00; guests can often use pools and hot-spring facilities before check-in by obtaining an entry/admission ticket at the front desk — confirm availability with the hotel on arrival.