Shiga Park Hotel

6,1/10 Good - Based on 37 reviews

Traveler Mix:
Families (29%)
Couples (29%)
Groups (21%)
Solo travelers (21%)

Shiga Park Hotel sits on the Takamagahara onsen plateau within Shiga Kogen highlands and presents a practical base for year‑round mountain activity. Framed by highland trails and ski runs, the hotel positions guests for spring and winter skiing, summer trekking and short transfers to local attractions such as Jigokudani Monkey Park. The property keeps a quiet, lodge‑style atmosphere with communal spaces designed for relaxation after outdoor days; its profile and layout reflect a hybrid ryokan-hotel approach that emphasises local seasonal cuisine and hot-spring bathing, making it a recognized ryokan with onsen in Shiga.

Rooms are a mix of traditional Japanese-style tatami with futons and Western rooms, each fitted with heater, humidifier, TV, refrigerator and complimentary Wi‑Fi; larger special rooms are offered for families or groups. Onsite facilities include a mineral-rich public hot spring sourced from Takamagahara, a sauna, a restaurant serving multi-course kaiseki menus and winter buffet options, ski-equipment support and a courtesy shuttle from nearby stations. Bathing facilities follow local etiquette and may restrict visible tattoos; towels and basic toiletries are provided—attributes that underline its positioning as a ryokan with onsen in Nagano Prefecture.

Service-wise the hotel supports group bookings, team-building and seasonal programmes, and cites initiatives toward environmental sustainability. Practical details include a restaurant on site, luggage handling and parking; guests are advised to inform arrival times in advance for late check-in. The combination of accessible slopes, highland scenery and mineral hot springs suits travellers seeking a functional, regionally rooted stay with straightforward amenities and traditional dining options.

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Highlights of this ryokan

Free parking
Non-smoking rooms
Free Wifi
Hot spring bath
Restaurant

Detailed Ratings

Staff 8.0
Equipements 6.6
Cleanliness 7.4
Comfort 7.0
Value for money 7.2
Location 7.9

Points of interest nearby

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Review summary for: Shiga Park Hotel

Positive Reviews

Excellent ski-in/ski-out location

Many guests praised the hotel's location right next to slopes and lifts, often just a short walk to Takamagahara and other skiing areas which made it very convenient for ski trips.

Friendly, helpful staff

Numerous reviews highlighted very friendly and accommodating staff who assisted with late check‑ins, rental arrangements and general needs, contributing strongly to positive stays.

Onsen and shared bathing facilities

The hotel's onsen/public baths were frequently mentioned as comfortable and a welcome feature after skiing, with several guests specifically appreciating the hot‑spring facility.

Ski rental, parking and skier amenities

Guests valued that the hotel offers ski gear rental at good prices, parking, and other skier‑oriented amenities which made it convenient for winter sports groups and families.

Good value for budget travellers

Multiple guests commented that the property is reasonably priced and offers acceptable facilities and meals for the cost, making it a good option for those prioritizing affordability.

Negative Reviews

Aging rooms and need for maintenance

Several reviews described tatami rooms and other areas as run down or old, noting peeling paint, damaged fixtures and general wear that suggest the rooms would benefit from refurbishment or repairs.

Noise and poor soundproofing

Guests reported disturbances from other guests, a noisy refrigerator and loud central heating startup sounds early in the morning; some mentioned doors or fittings that do not close properly, affecting sleep quality.

Inconsistent or basic buffet food

The dinner/breakfast buffets received mixed feedback—while some found the food good with several Japanese options, others felt the buffet was basic, lacking variety or perceived it as overpriced for the quality.

Housekeeping and cleanliness concerns in some rooms

A few reviews cited cleanliness and maintenance issues such as spider webs, insect traces, damp or soft tatami and makeshift repairs (e.g., taped shelving), indicating inconsistent attention to upper‑level cleaning and upkeep.

Heating, parking and snow‑clearance problems during winter conditions

Complaints included short heating periods leaving rooms cold at night, and snow‑clearing/parking issues (e.g., dedicated EV charging parking not cleared) that made arrivals or check‑in/out less convenient during heavy snow.

This summary is based on all online reviews and was last updated on 17 November 2025

Frequently Asked Questions

How many guests fit in each room?

Rooms are Japanese-style with futon bedding; typical room types include twin (2 futons) and triple (3 futons). Please add the exact number and ages of guests when booking, as cribs and extra beds are not available.

Does the ryokan have an onsen (hot spring)?

Yes — the hotel offers public indoor and outdoor hot spring baths and a sauna for guests. The outdoor bath may be seasonally closed in winter.

Can I reserve a private or family onsen for exclusive use?

The property does not offer private rental baths; bathing facilities are gender-separated public baths shared by guests.

Is there a shuttle from Nagano Station or the airport?

There is no regular airport shuttle; the hotel is reached by car or public bus from Nagano Station (change to the local bus toward Shiga Kogen and alight near the hotel). The property provides free on-site parking for guests who drive.

What are the check-in and check-out times and do I need to notify late arrival?

Standard check-in begins at 3:00 PM and the hotel asks guests to arrive by early evening; check-out is by 10:00 AM. If you expect to arrive after the stated check-in window, please notify the hotel in advance.

Are meals available on site and what should I expect?

The hotel has an on-site restaurant serving Japanese cuisine, with breakfast typically offered buffet-style or Asian options. Dinner menus use local ingredients and may be set or buffet depending on the plan.

Are pets allowed and is there a supermarket nearby?

Pets are not allowed at the property. There is no large supermarket on site; you will find small shops and vending machines in the Shiga Kogen area, while full supermarkets are located in nearby towns such as Yudanaka.

Do the staff speak English?

Staff can assist in basic English, but English proficiency may be limited; guests who need detailed help should prepare a translation app or brief notes in Japanese. The hotel lists English among available services, but advanced requests may require extra preparation.

What authentic Japanese experiences does the hotel offer?

Expect tatami-floored rooms with futon bedding, communal onsen bathing with traditional etiquette, and regional Japanese meals highlighting local mountain produce. The setting and facilities reflect a mountain ryokan experience in Shiga Kogen.

What nearby attractions and transport options should I plan for?

The hotel sits in Shiga Kogen with ski slopes at or near the property; nearby highlights include Jigokudani Monkey Park and Ryuoo Ski Park, reachable by car or local bus. Public buses stop within a short walk of the hotel, and the property is about a 40-minute drive from the nearest expressway interchange.

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