Kurobe UnazukiOnsen Togen
8,2/10 Excellent - Based on 38 reviews
Set above the Kurobe River in the Unazuki Onsen district, Kurobe UnazukiOnsen Togen is a mid-sized ryokan that foregrounds river views and access to the Kurobe Gorge scenery. The property presents traditional Japanese guest rooms—many with tatami areas and modern bedding—arranged to face the stream so seasonal changes become part of the stay. Its location in Toyama Prefecture places it within easy reach of the regional rail network, with improved access since the Hokuriku Shinkansen, making it a practical choice for visitors seeking a riverside onsen experience.
The bathing facilities combine communal and private options: a 24-hour large bath with alternating granite and rock fixtures, newly renovated riverbed open-air baths, and a chartered open-air bath available for rent. Several guest rooms include their own attached baths or shower rooms, and smaller private tubs and cypress or ceramic outdoor baths offer secluded soaking for couples or families. These arrangements qualify the property as a ryokan with private onsen in Toyama while still retaining generous shared bathing areas that showcase the river and surrounding forested slopes.
Rooms range from standard Japanese-style layouts to top-floor suites with private open-air baths and views over the river; many rooms provide modern touches such as Simmons beds and optional massage chairs while maintaining traditional elements like yukata for in-house wear. Dining emphasizes Toyama Bay produce with seasonal kaiseki menus highlighting white shrimp, firefly squid in season, local beef and winter crab courses. The combination of riverside views, varied bathing options and regionally focused cuisine positions the ryokan with onsen in Toyama as a well-rounded base for exploring the Kurobe area.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Kurobe UnazukiOnsen Togen
Positive Reviews
Exceptional staff and service
Many reviewers praised the attentive, friendly and helpful staff — including assistance with train pickup/drop-off, English communication from some staff, and personalised attention throughout the stay.
Excellent onsen options including private baths
Guests enjoyed multiple hot spring facilities: several small private baths that can be locked for privacy and a larger outdoor onsen that can be booked (some reviews noted a small fee for the big outdoor/private bath). Many described the onsen experience as a highlight.
Outstanding kaiseki dinner and good breakfasts
The multi-course kaiseki dinners were repeatedly described as delicious, beautifully presented and memorable; breakfasts were also frequently praised for quality and variety.
Traditional, comfortable Japanese rooms
Rooms were noted as spacious, clean and authentically Japanese (yukata and futon), with extras appreciated by guests such as massage chairs and comfortable bedding.
Scenic location and convenient local access
Reviewers liked the location and views (mountains, river, gorge) and found it a good base for exploring the area; the property offers station pickup/drop-off and free parking which guests valued.
Negative Reviews
Property feels dated and in need of renovation
Several guests reported worn or old public areas and hallways and suggested parts of the hotel could use renovation or updating.
Perceived poor value and extra charges
Multiple reviewers felt the stay was expensive for what was offered, noting that some desirable features (e.g., the nicest private bath) required an extra fee and that overall value-for-money was disappointing to some.
Dampness, humidity and occasional odors
Some guests mentioned a general humidity issue, damp or musty-smelling hallways and that certain spa views were blocked, which reduced expectations set by photos.
Limited amenities or conveniences in some areas
Comments included absence of a proper bar area (having to ask reception to order drinks), a lobby crowded with merchandise, and limited in-room supplies reported by a guest (only one set of towels provided for both onsen and shower).
Remote location and access time
A few guests noted the ryokan is off the beaten track and can take several train transfers to reach from major cities, making it less convenient for some travelers.
Frequently Asked Questions
Room types include Japanese-style rooms that can sleep up to five on futons and twin rooms for two; capacity varies by room type so confirm the exact number when booking.
The ryokan offers gender-separated indoor baths, several open-air baths including riverbed-style baths, a footbath, and a large public bath that is open 24 hours.
Yes — the property has private/chartered open-air baths and private hot-spring options; please request reservation or details when you book or at reception.
The staff commonly arrange pick-up from the nearest train station on request; contact the ryokan in advance to confirm pickup time and meeting point.
Access is by train or car; the ryokan notes improved access via the Hokuriku Shinkansen and is roughly two hours from Tokyo by public transport, while the nearest airport is served by regional connections — check current train and flight schedules for exact routes and times.
The ryokan provides English information on its site and guests report staff can assist in English; inform the property ahead of arrival if you need extra language support.
Meals focus on Toyama’s seasonal cuisine (kaiseki-style seafood and local specialties) with Asian breakfasts; the restaurant can cater to dietary requests if informed in advance.
Free on-site parking is available; the Unazuki Onsen area has small shops and convenience stores, while larger supermarkets are located in the wider Kurobe area.
Pets are not allowed at the property. Private/chartered baths can be reserved for exclusive use — ask the ryokan when booking.
Check-in is from 15:00 to 19:00 and check-out is until 10:00. The staff can assist with luggage handling and guests report the ryokan can coordinate luggage pickup or storage if arranged before arrival.