KAMENOI HOTEL Beppu
7,4/10 Very good - Based on 1715 reviews
KAMENOI HOTEL Beppu sits in the heart of Beppu, Ōita, presenting itself as a longstanding hot‑springs hotel that blends practical city access with onsen culture. The property is a short, approximately five‑minute walk from JR Beppu Station, making it a convenient base for exploring the hot‑spring districts and local attractions. Rooms are offered in a range of configurations for couples, families and groups, and many come with simple amenities including air conditioning, a small fridge, flat‑screen TV and hotel‑style yukata robes for use around the facilities. The hotel markets itself as a ryokan with onsen experience while operating at a scale more typical of an urban hot‑spring hotel.
Facilities focus on bathing and relaxed, family‑friendly leisure: a large public bath area with an open‑air bath, a cold bath and a sauna is available for guests, with bathing hours scheduled in the morning and evening to suit sightseeing rhythms. Dining options include a buffet restaurant serving local Beppu specialties and a traditional eatery that showcases regional dishes; a specialty noodle venue opened on site in late 2024. Onsite conveniences extend to a game corner and candy/shop area that evoke a nostalgic showa atmosphere, a coin laundry, and a multi‑storey parking facility that accommodates many guest cars. Massage services and additional wellness treatments can be arranged for a supplement.
The hotel also supports small meetings and events with several function rooms and offers accessible features for guests with mobility needs. Its position near central Beppu puts thermal sightseeing, the aquarium and the “hells” tour within easy reach, while the communal bathing facilities and family‑oriented amenities make it suitable for travelers seeking a practical ryokan with onsen feel in Oita prefecture. House rules and detailed facility hours are posted by the hotel and front‑desk staff can assist with local recommendations and arrangements.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: KAMENOI HOTEL Beppu
Positive Reviews
Onsen and spa facilities
Many guests praised the on-site hot spring (onsen) as a valuable free facility — indoor and outdoor baths are available and the hot spa is appreciated, with early access noted by some reviewers.
Very convenient location
The hotel is consistently described as being a short walk from Beppu station and close to tourist streets, restaurants and a convenience store, making it easy to explore the area.
Spacious rooms and family-friendly options
Visitors highlighted large rooms and generous family rooms (6-bed options), with pleasant mountain or city views that suit groups and families.
Breakfast and dining variety
Many reviews mentioned a good breakfast offering — an international buffet and a traditional Japanese set — and generally positive comments about on-site dinner quality.
Good staff service and practical amenities
Guests found staff to be helpful, appreciated free parking (with simple exchange at reception), plentiful coin laundry and entertainment/play areas for children, adding practical convenience to the stay.
Negative Reviews
Hotel and rooms feel dated
Multiple reviewers noted worn or old features — carpets, bathrooms and general decor — and suggested the property would benefit from refurbishment and refreshed bathrooms.
Elevator shortages and waits
Several guests reported long waits and congestion at the lifts, especially when groups or tours were present; the number and speed of elevators were seen as insufficient.
Noise, temperature and comfort issues
Complaints included poor soundproofing (hearing neighbours), excessive or uneven room temperatures, and bedding/air-conditioning arrangements that required use of AC at night.
Small bathrooms and occasional cleanliness concerns
Some reviews mentioned cramped bathrooms, old-style fittings, stained or frayed corridor carpets and occasional grime or dust in rooms and toilets.
Value and operational drawbacks
A number of guests felt the price was high relative to the condition and services; others mentioned parking system inconveniences and limits (e.g., rules or perceived restrictions related to onsen use), reducing perceived value.
Frequently Asked Questions
The hotel is about a 5‑minute walk from JR Beppu Station, making trains the most convenient way to arrive.
The property offers guest hot‑spring baths including public indoor baths, an open‑air bath and sauna facilities for guests to use.
Private or reservable baths are not listed as standard; please contact the hotel directly to request private use or special arrangements.
No regular airport shuttle is noted; Oita Airport connects to Beppu Station in about 50 minutes by public transport, and the hotel is a short walk from the station — taxis are also available.
Rooms include singles, twins, triples and family rooms; the hotel offers family configurations up to six beds for larger groups.
Standard check‑in is 15:00 and check‑out is 11:00, and a 24‑hour front desk provides luggage storage.
The hotel provides English information and front‑desk staff can assist in basic English; for complex requests it is best to contact them in advance.
Takegawara Hot Springs is about 5 minutes away, Umitamago Aquarium around 10 minutes by car, the Beppu ‘Hells’ area about 15 minutes, and the Beppu Ropeway roughly 20 minutes.
Pets are generally not accommodated; the hotel is family‑friendly and offers multiple family room layouts to suit children and groups.
On site there is a buffet restaurant (Beppu Bold Kitchen) and a traditional dining option (Aburaya Kumahachitei), with buffet breakfast available; additional restaurants and convenience stores are within walking distance near Beppu Station.