Ishinoya Atami – TKP Hotels & Resorts
8,3/10 Excellent - Based on 46 reviews
Ishinoya Atami – TKP Hotels & Resorts occupies a tranquil hillside above Sagami Bay, offering a measured blend of contemporary comfort and traditional Japanese design. The property’s eighteen guest rooms are laid out across several room types including suites with tatami areas and ocean-facing terraces; many units are designed to maximize views and privacy while incorporating local materials and refined fittings. Common facilities include multiple lounge areas spread over different floors, a rooftop terrace with hanging chairs and sea vistas, and a small selection of meeting rooms suitable for groups or workcations.
Hot-spring facilities are central to the experience: the property draws directly from Atami’s thermal waters and supplies the guestrooms with their own spring feed, permitting private in-room bathing in many categories and dedicated suite open-air baths. In addition to in-room options, a semi-open-air public bath called "Tenku" and a reservable cypress-lined private bath named "Ao" are available by prior booking, with sauna hours and private-bath time slots published by the hotel; these features position the property as a ryokan with private onsen in Atami and a ryokan with private onsen, Shizuoka for travelers prioritizing thermal privacy and scenic sea views.
Meals emphasize seasonal local produce presented in an intimate setting: a signature kaiseki-style dining option and a restaurant lounge provide private dining rooms for a quieter experience. Practical arrangements include complimentary station transfer upon reservation from JR Atami, on-site parking, and standard check-in/out protocols; staff service and cleanliness are consistently noted in guest feedback. The hotel’s combination of private thermal supply to rooms, curated dining and elevated sea panoramas makes it a focused choice for couples and small groups seeking a calm, service-minded stay on the Atami hillside.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Ishinoya Atami – TKP Hot…
Positive Reviews
Attentive, helpful staff
Multiple reviewers praised the staff's service — polite, accommodating and helpful with requests (e.g. arranging private dining rooms, shuttle/pick-up and drop-off, changing pickup times). Foreign staff were noted as fluent and friendly.
Clean, modern rooms and facilities
Guests repeatedly described the property and rooms as new, very clean and stylish, providing a comfortable stay. Room amenities (drinks in the fridge, sauna, indoor hinoki baths) were appreciated.
Excellent food, especially dinner
Many reviewers highlighted the quality of the meals — dinner was frequently described as fantastic and Japanese meals well prepared; breakfast also received positive remarks.
Spectacular ocean and terrace views
The ocean views from rooms, rooftops and terraces were repeatedly described as spectacular. Several guests enjoyed views for events such as fireworks from their terraces.
Family-friendly, spacious rooms and good onsen options
Guests traveling with families noted spacious rooms (suites and family rooms) and appreciated private/open-air baths and the onsen experience. The property caters well to group stays and offers family-oriented features.
Negative Reviews
Privacy and noise between adjoining balconies/open-air baths
Several guests reported that adjoining terraces or open-air baths can transmit voices between neighboring rooms, making some guests reluctant to use them and reducing privacy.
Remote location and limited on-site/nearby shops
Multiple reviewers mentioned the hotel is far from tourist attractions and there are no shops nearby — guests were advised to bring snacks/drinks. The entrance from the road was also described as narrow.
Inconsistent room sizes and amenities
Some parties booking multiple rooms found differences in size and furnishings (one room lacked a sofa, for example) despite similar rates, causing disappointment for some groups.
Maintenance and cleanliness concerns in some rooms
A few reviews reported issues such as small cockroaches found near the bathtub and at least one instance of a shower not working. These indicate occasional maintenance or humidity-related problems that need attention.
Accessibility issues for older guests
The layout and baths were described as difficult to use for elderly guests (many steps, baths not easy to enter), suggesting the property is better suited to younger visitors or those without mobility limitations.
Frequently Asked Questions
Room types include twin, tatami-style and suites with combinations of beds and futons; some rooms sleep up to four or five depending on the layout. Extra beds and cots are not available, so check the specific room’s maximum occupancy before booking.
Yes — the property offers public baths (including a semi-open-air bath) and a reservable private bath, and several suites include private open-air baths. Public-bath use may be restricted for guests with visible tattoos, so use a private bath or your room bath if needed.
Shuttle service is not guaranteed and is limited, so you should contact the hotel in advance to request station pick-up. Otherwise expect a taxi from Atami Station which typically takes about 10–15 minutes.
Tokyo Haneda is the nearest major airport; from there take the Keikyu line to Shinagawa and transfer to the Tokaido Shinkansen or limited express to Atami Station, then taxi or arranged pick-up to the ryokan. Travel time from central Tokyo by shinkansen is roughly 35–50 minutes to Atami.
The hotel provides multilingual support and can assist in English for standard guest services, though complex requests may require additional assistance or advance notice. Contact the property ahead of arrival for language-specific needs.
Expect tatami-style rooms, yukata for guests, kaiseki-style dining options and Japanese lounges that emphasize an authentic ryokan atmosphere; some suites add private terraces and open-air baths. These features focus on a calm, traditional stay rather than a standard Western hotel experience.
Nearby highlights include the MOA Museum of Art, Atami Sun Beach and Kinomiya Shrine, plus coastal promenades and local shopping streets; many sights are a short taxi or bus ride away. The hotel’s hillside location can offer sea views, and fireworks are visible on certain event dates.
Local buses and taxis serve the area, but the hotel sits on a hillside so walking from the station can be steep and time-consuming. Taxis are the most convenient way to reach nearby attractions if you do not have a car.
Standard check-in is in the mid-afternoon (around 15:00) and check-out is in the morning (around 08:00–10:00); guests are asked to notify the hotel of expected arrival time. Early check-in or late check-out may be available by request but should be confirmed with the property in advance.
Pets are not permitted on the property. Private baths are available either as room facilities in some suites or as a reservable on-site bath; the ryokan also offers on-site dining including breakfast and kaiseki-style meals, while convenience stores and supermarkets are located near Atami Station for casual shopping.