Hotel New Mitoya

8,6/10 Excellent - Based on 8 reviews

Traveler Mix:
Families (29%)
Groups (29%)
Solo travelers (29%)
Couples (14%)

Hotel New Mitoya sits within the wooded slopes of Akiu Onsen, a short transfer from central Sendai, and presents a measured blend of ryokan tradition and hotel comfort. Guest rooms include tatami areas and a range of layouts from classic Japanese-style rooms to suites that feature semi-open-air baths; guests are typically offered yukata and tea-making amenities in-room. The property positions itself as a ryokan with onsen in Sendai, offering a setting suited to quiet stays, seasonal garden views and easy access to nearby walking trails without sacrificing practical conveniences such as a complimentary shuttle service from JR Sendai Station and on-site parking.

Bathing is a central focus: the hotel promotes multiple bathing areas and three principal public bathhouses that together allow for a varied onsen experience, with indoor pools, outdoor rotenburo and small private/room baths available on select room types. The main thermal facilities are described by the property as a collection of differing bath styles designed for "yumeguri"—a circuit of bathing options that encourages sampling several spring waters during a stay. Complementary leisure facilities include an indoor pool and a small spa and massage service, plus evening entertainment spaces such as a karaoke lounge.

Dining spans buffet-style breakfasts and several in-house restaurants that showcase local Miyagi ingredients and seasonal preparations, with menu options ranging from casual noodle service to multi-course Japanese set meals prepared by the house kitchen. Public areas include a garden for short strolls and a modest shop for regional souvenirs; the hotel’s scale and layout make it practical for families and couples who want a traditional onsen visit with adaptable room types. Overall, the property offers the structured amenities of a full-service ryokan with onsen Miyagi while remaining straightforward and accessible for first-time visitors to the Akiu area.

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Highlights of this ryokan

Non-smoking rooms
Free parking
Free Wifi
Breakfast

Detailed Ratings

Staff 8.7
Equipements 9.0
Cleanliness 9.7
Comfort 9.4
Value for money 7.8
Location 8.4

Points of interest nearby

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Review summary for: Hotel New Mitoya

Positive Reviews

Varied onsen/bath options

Multiple guests highlighted the large variety of baths and enjoyed trying different onsen, describing the bathing facilities as fun and relaxing.

Tasty meals (breakfast and dinner)

Several reviewers praised the food, noting that both breakfast and dinner were delicious and well prepared.

Clean, quiet rooms

Guests reported that their rooms were clean and quiet, providing a restful stay.

Late checkout for a relaxed departure

Reviewers appreciated the late checkout time, which allowed them to take their time in the morning and leave without rushing.

High overall satisfaction

Many guests gave high scores (8–10) and described their experience as very good to exceptional, with intentions to return.

Negative Reviews

Sauna temperature considered low

At least one guest felt the sauna temperature could be higher for a better experience.

One breakfast dish served cold

A guest reported that a tofu-based breakfast dish (mābā dōfu) was served cold and would have been better warm.

This summary is based on all online reviews and was last updated on 17 November 2025

Frequently Asked Questions

How many guests can a Japanese‑style room accommodate?

Japanese‑style rooms are offered with up to five futons, and the property lists family room options; extra beds and cribs are not available, so verify occupancy and ages when booking.

What onsen facilities does the hotel have?

The hotel features natural hot spring baths with multiple indoor and outdoor bathing areas and public onsen facilities; guests with visible tattoos may be refused entry to public baths.

Is there a shuttle from the train station or airport?

A free pick‑up shuttle runs from JR Sendai Station (reservation required at time of booking); there is no dedicated airport shuttle listed, so travel from Sendai Airport typically routes via Sendai Station.

How far is the hotel from Sendai city centre and how long is the shuttle ride?

The property is roughly 15 km from central Sendai, and the shuttle from JR Sendai Station takes about 30 minutes; driving access is via the nearby Senda‑minami interchange on the Tohoku Expressway.

Do staff speak English?

Staff generally handle basic English for reservations and check‑in, though Japanese is the primary language; if you have special requests or limited English needs, notify the hotel in advance.

What traditional Japanese experiences are available on site?

Rooms have tatami flooring and guests are offered yukata robes; on‑site restaurants serve Japanese dishes and there are opportunities to enjoy local hospitality and communal bathing culture.

What nearby attractions can I visit from the hotel?

Local highlights within walking distance include Kougei‑no‑Sato (crafts) and Akiu Resort Forest Sports Park, while Sendai city sights and Matsushima are reachable by public transport or car.

How can I get around locally and is parking available?

The hotel offers a free shuttle from JR Sendai Station, has on‑site parking for guests, and local buses and taxis serve the Akiu area for further travel.

What are the check‑in and check‑out times and who should I contact for late arrival?

Standard check‑in is from 14:30 to 19:30 and check‑out is until 11:00; if you expect to arrive outside the check‑in window, contact the hotel in advance to arrange arrival or luggage handling.

Can I book a private bath, bring pets, or find food and a supermarket nearby?

Some room types and facilities may offer private or open‑air baths—confirm availability when booking; pets are not permitted, and the hotel provides on‑site dining options while the front desk can advise on nearby shops or supermarkets.

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