Hotel New Koyo
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Hotel New Koyo is a mid‑size Japanese inn located in the hot‑spring town of Kusatsu, presented as a practical choice for visitors seeking a ryokan with onsen in Kusatsu. Rooms follow a traditional layout with tatami flooring and futon bedding; most include a flat‑screen TV, refrigerator and electric kettle with packaged green tea. The property advertises free Wi‑Fi throughout, a 24‑hour front desk and complimentary on‑site parking, and common conveniences such as luggage storage and an elevator for ease of access.
The property operates communal hot‑spring facilities rather than private in‑room baths: guests have access to gender‑segregated public baths and a large outdoor onsen that uses the town’s natural spring water. Dining is provided on site through the hotel restaurant and has traditionally offered a mix of Japanese and Western dishes, often served buffet‑style though meal formats can change; dinner and breakfast service are arranged by the hotel and may vary by season or operational needs. Tattoo restrictions at the public baths are noted by the property.
Positioned within walking distance of Kusatsu’s main sights and a short stroll to the bus terminal, the hotel is a straightforward base for exploring the town’s Yubatake area, nearby Sainokawara Park and local skiing in winter, making it suitable for practical stays that focus on bathing and local sightseeing. Practical policies include cash‑preferred payment and a 24‑hour reception; guests should check current meal service and bath access details before arrival. The property functions as a clear option when searching for a ryokan with onsen Gumma.
Highlights of this ryokan
Points of interest nearby
Review summary for: Hotel New Koyo
Positive Reviews
Excellent onsen and outdoor baths
Many guests praise the onsen facilities, including a decent outdoor onsen with mountain views and a small outdoor bath surrounded by nature that enhances the experience.
Scenic views and location
Reviewers frequently mention superb views of surrounding hills or ski slopes and balconies facing the scenery; several note snow and a pleasant hilltop setting.
Good food (breakfast and dinner)
Multiple reviews highlight delicious meals — generous Japanese-style breakfasts and dinners, buffet selection and overall satisfying food quality.
Spacious, comfortable rooms
Guests note that rooms are generally roomy and cozy, with some describing them as comfortable despite being older; larger room layouts are appreciated.
Helpful staff, shuttle and value for money
Staff are often described as polite and helpful, the hotel provides a shuttle to the main tourist area, and many guests feel the stay represents good value for the price.
Negative Reviews
Aged and 'retro' property condition
Numerous reviews say the hotel feels outdated (1970s style), with old furniture and a general retro atmosphere that may not meet modern expectations.
Cleanliness and bathroom issues
Several guests report cleanliness problems — dirty curtains, bathrooms or private baths needing better cleaning, and public bath areas that require maintenance.
Uncomfortable beds and pillows
Multiple reviewers complain about hard beds or futon-on-board sleeping arrangements and poor pillows (bean-filled), causing uncomfortable sleep for some guests.
Limited in-room amenities and facilities
Guests often note lack of in-room toiletries (no shampoo/body wash), hairdryers or adequate power sockets, with some amenities only available in the onsen area.
Access and payment limitations
The hotel sits uphill and can be a 15–20 minute walk from the centre (shuttle exists but may be hourly). Several reviewers also point out that the hotel prefers cash (no credit cards) and language barriers with limited English from staff.
Frequently Asked Questions
Room sizes vary; most rooms are Japanese-style with futon bedding and capacities range from single to up to four guests depending on the room type—check each room’s listed maximum when booking.
Yes, the property has public hot spring baths including outdoor (open-air) onsen for guests to use; there are no private (reserved) onsen listed for individual booking.
A shuttle service from Takasaki Station is available but requires a prior phone reservation; otherwise Kusatsu Bus Terminal is within a 10–15 minute walk of the hotel.
Most guests travel from Tokyo airports via train to Takasaki or Naganohara, then continue by local bus or shuttle to Kusatsu; final access usually involves a bus to Kusatsu town followed by a short walk to the hotel.
Japanese is the primary language; some staff may speak basic English, but guests are advised to prepare simple phrases or use a translation app for more complex requests.
Rooms are traditional Japanese style with tatami floors and futon bedding, and the hotel offers buffet meals (breakfast and dinner) with Japanese, Western and Chinese options depending on the plan.
The hotel is in Kusatsu Onsen town within walking distance of the bus terminal and popular spots such as the central Yubatake hot spring area and local yumomi (hot‑water stirring) performances and shops.
Kusatsu Bus Terminal is a short walk away and JR Naganohara Station is reachable by a 25‑minute bus ride or drive; the property provides on‑site parking and can accommodate tour buses.
Standard check‑in is from 14:00 (with some plans noting different hours) and check‑out is by 09:30; if you expect to arrive late, contact the hotel in advance to confirm arrangements.
The hotel does not advertise private (bookable) onsen and pets are not permitted; there are convenience stores and local shops in Kusatsu town within walking distance for groceries and supplies.