Hotel New Awaji
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Perched on the eastern shore of Awaji Island in Hyōgo, Hotel New Awaji is a mid‑size seaside resort that blends Japanese and Western styles across roughly 108 rooms. Guest accommodation ranges from tatami‑floored Japanese rooms with futon bedding to larger suites with separate living areas; many rooms are oriented to maximize views over the Naruto Strait and the Seto Inland Sea, and select room types are fitted with private open‑air bathtubs. Public amenities include an outdoor seaside swimming pool (seasonal), a games and kids’ corner, a tea lounge and evening entertainment options that suit couples, families and small groups seeking a coastal retreat.
The property places a strong emphasis on bathing and relaxation: it operates a multi‑space spa terrace with public onsen pools as well as rooftop and family‑use reserved baths, and several room categories feature their own open‑air baths. For visitors specifically searching for a ryokan with private onsen Hyōgo, the hotel’s mix of in‑room open‑air baths and bookable rooftop private rotenburo provides options for both shared and solitary soaks. Complementary spa services and a range of massage traditions, from Thai to Hawaiian and thalassotherapy‑style treatments, are offered to extend the wellness experience beyond the thermal waters.
Dining highlights focus on Awaji‑sourced seafood and local produce, with multiple on‑site restaurants and in‑room dinner offerings that emphasize seasonal menus and regional specialties such as Awaji beef. Meeting and event spaces, a fitness area and a small souvenir shop add practical convenience, and the hotel runs guest transport connections to the island’s bus hub for straightforward access to local attractions. Overall, the property presents itself as a resort‑style ryokan with onsen Hyōgo that combines panoramic ocean scenery, varied bathing options and regionally rooted cuisine.
Highlights of this ryokan
Points of interest nearby
Review summary for: Hotel New Awaji
Positive Reviews
Friendly, attentive staff
Multiple reviewers praised the staff for being very friendly, helpful and polite, including room attendants who provided attentive in-room service and helpful guidance.
Excellent onsen and bath facilities
Guests consistently highlighted the onsen experience — private open-air baths were well heated, several different baths available, great views from bathing areas, and a unique, well‑designed onsen.
Delicious, high-quality food
Many comments praised the meals: tasty, beautifully presented dishes using local ingredients, generous breakfast buffet options, and thoughtful touches like packing leftovers when guests couldn’t finish their rice.
Spacious, clean rooms with great views
Reviews describe rooms as spacious, clean and comfortable, often with sea or lake views and large rooms/suites that enhanced the stay (some noted authentic Japanese-style tatami experience).
Family-friendly facilities and amenities
Several families appreciated the hotel facilities — a good pool that kids loved, play/game room, late-opening shop, and shuttle service into town; overall seen as excellent for children and family trips.
Negative Reviews
Dining availability and reservation problems
Multiple reviewers reported difficulty booking dinner or finding on-site restaurants open — some found only one restaurant operating and experienced fully booked services, forcing them to eat off-site with few nearby options.
Indoor areas and restaurant felt hot
A few guests noted that the restaurant and some indoor areas were uncomfortably warm during their stay, affecting breakfast or overall comfort.
Windy rooftop open-air onsen at times
Some guests found the rooftop/private open-air onsen too windy to fully enjoy, depending on weather and timing.
Slow WiFi and occasional water pressure issues
There were isolated complaints about slow WiFi and about inconsistency with shower heads/water pressure in some bathing areas that affected user experience.
Rare staff incidents and minor privacy concern
A small number of reviewers mentioned an unusual negative incident (an argument witnessed between staff) which unsettled guests, and one review noted a privacy concern about visible name tags on room door plates.
Frequently Asked Questions
Room capacity varies by room type; traditional Japanese rooms and suites can sleep families (some up to five using futons), while Western-style rooms typically suit 1–2 guests—select the correct number of guests when booking to see exact limits.
Yes — the hotel has public hot-spring baths in the Spa Terrace Suigetsu and several room types and villas offer private open-air baths; rooftop private baths and family-use baths are also available by reservation.
Opening times vary by bath and the facility operates gender-rotated schedules (for example, one bath may be male in the afternoon and female at sunrise); check the hotel’s daily schedule on arrival or ask reception for the current timetable.
Yes — the hotel provides a complimentary shuttle service to and from Sumoto Express Bus Center and Sumoto Port on set schedules, and the hotel can arrange transfers outside those times if you notify them in advance.
Options include a direct boat/ferry to Sumoto Port (approximately under an hour depending on service) followed by the hotel shuttle, or rail/bus routes via Akashi Kaikyo Bridge to Sumoto Bus Station; driving or a rented car are also common alternatives.
Reception and many staff members can handle English for basic requests and directions, and the hotel can assist with local transport and sightseeing arrangements though some services may be provided primarily in Japanese—contact the hotel in advance for specific language needs.
Expect traditional tatami rooms with futon bedding for eligible room types, onsen bathing, the option of in-room or set-course local cuisine featuring Awaji seafood and beef, and the opportunity to wear yukata while exploring on‑site baths and lounges.
Popular nearby sites include Sumoto Castle (a short drive away), Awaji Island gardens and coastal viewpoints, seasonal flower festivals and local seafood markets; the hotel can advise on day-trip options and transfer times.
Standard check-in is from 15:00 (3:00 PM) with the latest scheduled check-in time noted on booking, and check-out is by 10:00 (10:00 AM); confirm your booking for any variations or late-arrival instructions.
You can reserve private rooftop or family baths for a fee and some room types include private open-air baths; pets are not allowed on the property, and there are convenience stores and supermarkets in Sumoto within a short drive for basic shopping.