Hotel Izumi
8,4/10 Excellent - Based on 399 reviews
Hotel Izumi sits on a hillside above the Pacific in Shiraoi, Hokkaido, operating as a traditional ryokan-style property that emphasizes Japanese rooms with tatami flooring and futon bedding. Rooms offer partial ocean or mountain views and commonly share bathing facilities rather than en-suite baths; select plans include breakfast and seafood- or local-beef dinners prepared in the hotel restaurant. The property provides shuttle service on request and easy access by car to nearby attractions such as the Noboribetsu Marine Park and the Ainu cultural museum, making it a practical choice for visitors exploring southern Hokkaido.
The baths are fed by a free-flowing source (gensen kakenagashi) of sodium chloride hot spring water noted locally for a silky skin feel; public indoor baths, an open-air ocean-view onsen and a sauna are provided, and day-trip bathing is offered with set hours for visitors. The hotel also manages adjacent outdoor recreation including a park-golf course and a seasonal campsite that admit guests to the bathing facilities, so visitors can combine outdoor activities with a soak in the onsen.
Accommodation emphasizes compact Japanese-style layouts and communal bathing rather than private in-room onsen, so this is best described as a ryokan with onsen Hokkaido rather than a ryokan with private onsen Aomori; families and groups will find multi-futon rooms and meal plans that highlight Hokkaido seafood and produce. On-site amenities include parking, vending machines, a small gift corner and rental equipment for park golf; front-desk staff handle reservations, transfers and day-use inquiries.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Hotel Izumi
Positive Reviews
Excellent onsen (indoor and outdoor) with sea views
Many guests praised the natural onsen, highlighting a clean, well‑maintained outdoor bath (rotenburo) with lovely views of the sea and serene atmosphere. Several reviewers said the baths were a key highlight of their stay.
Delicious traditional meals (breakfast and dinner)
Multiple reviews mention outstanding kaiseki/seafood dinners and substantial breakfasts—well prepared, authentically Japanese and a major positive of the experience.
Great location and scenic views
Guests liked the hotel's position on a rise overlooking the ocean, easy access to a black sand beach and green surroundings. The setting was described as peaceful and ideal for resting.
Helpful staff and useful shuttle service
Reviewers frequently noted kind, attentive staff and a convenient shuttle to/from Noboribetsu station. Some staff were praised for good English or Mandarin and assistance with luggage and local advice.
Traditional, spacious rooms and extra amenities
Many appreciated the roomy Japanese‑style accommodations, availability of yukata, on‑site amenities (sauna, souvenir shop, playground for families) and the overall traditional ryokan experience.
Negative Reviews
Weak or no Wi‑Fi signal in rooms
Several guests reported poor Wi‑Fi or no internet signal in guest rooms, requiring use of the lobby to get online.
Rooms and facilities feel dated / need refurbishment
A recurring comment was that rooms, furniture and some public areas are worn or in need of renovation—clean but showing age and in need of TLC or upgrades.
Many rooms lack private showers/bathrooms
Some room types do not include in‑room showers or bathrooms; guests noted they must use the shared bath facilities, which may not suit those wanting a private en‑suite.
No air conditioning or summer comfort issues
A few reviewers mentioned absence of air conditioning in rooms and discomfort during unusually warm weather, which affected comfort for some guests.
Inconsistent front desk service and a few service/privacy issues
While many staff were praised, some reviews reported variable front desk friendliness or limited English, occasional baggage pickup delays, and small privacy concerns (for example, full names displayed on a shelf) that made certain guests uncomfortable.
Frequently Asked Questions
Rooms are Japanese-style with tatami and futons; options range from 1–2 person rooms to larger rooms that sleep up to 4–5 guests depending on the room type.
Yes — the property offers natural hot-spring baths including an ocean-view open-air onsen, indoor baths and a sauna; most main baths are communal and use spring water known locally for skin-friendly minerals.
The hotel offers a free train-station pick-up on request (arrange at booking or before arrival); airport transfers are not standard so guests typically travel via New Chitose to Noboribetsu then use the hotel shuttle or taxi.
New Chitose Airport is about a 55–60 minute drive; common routes are by rental car or train to Noboribetsu followed by the hotel’s station pick-up or a short taxi ride.
Staff primarily speak Japanese and English may be limited; bring a translation app or request assistance in advance for special needs.
Expect tatami rooms with futon bedding, communal onsen bathing, and Japanese-style meals featuring local seafood and Hokkaido specialties that are offered with many stay plans.
Standard check-in generally starts around 14:00 and check-out is by about 10:00–11:00; if you expect a late arrival, notify the hotel ahead of time so they can note your arrival.
The main baths are communal and private rental baths are not routinely listed — contact the hotel directly to ask about private options; pets are generally not accepted, so check with the property for exceptions.
The ryokan has an on-site restaurant serving breakfast and dinner and many plans include meals; there are few immediate eateries or supermarkets, so plan to use hotel dining or bring essentials.
The hotel is well placed for Noboribetsu area attractions such as Noboribetsu Marine Park Nixe, Date Jidaimura, Jigokudani (Hell Valley) and local Ainu cultural sites, all reachable within a short drive.