Heiseikan Shiosaitei
8,1/10 Excellent - Based on 242 reviews
Heiseikan Shiosaitei sits on Hakodate’s Yunokawa coastline and presents a blend of traditional Japanese rooms and ocean‑view accommodation, including options with an outdoor private bathing space. Rooms are offered in Japanese style with futons or mixed Japanese‑Western layouts; many face the sea and feature simple in‑room amenities such as refrigerators, safes and yukata robes. Guests can choose rooms that include a private open‑air bath overlooking the water, which makes this property a practical choice when searching for a ryokan with private onsen in Hakodate, Hokkaido.
The property maintains multiple communal bathing areas: one bath is positioned to take in panoramic sea views while another looks onto an internal garden, and an on‑site spa provides massage and beauty treatments for an extra fee. Public facilities also include a ground‑floor convenience/souvenir shop, beverage vending machines and a lounge for evening drinks. Practical services reported by visitors and on facility listings include free on‑site parking and complimentary Wi‑Fi, a 24‑hour reception desk and elevator access to upper floors where the larger public baths and spa are located.
Dining is centred on a restaurant that serves buffet‑style breakfast and dinner prepared from local seafood and Hokkaido produce, with a focus on variety and regional ingredients rather than a single set menu. The hotel’s layout and facilities suit couples and families who value seaside views and accessible onsen facilities; those prioritising a ryokan with onsen in Hokkaido will find both shared thermal baths and room types with private outdoor bathing, along with straightforward access to local transport links near Hakodate and the Yunokawa hot‑spring district.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Heiseikan Shiosaitei
Positive Reviews
Excellent food — abundant seafood and buffet variety
Many guests praised the breakfast and dinner buffets, highlighting fresh local seafood (especially snow crab and sashimi) and a wide selection of dishes for multiple meals.
Private onsen and stunning ocean views
Rooms with private open-air baths on the balcony and ocean-facing rooms were frequently described as relaxing, offering superb sea views and a memorable ryokan experience.
Friendly, attentive staff
Multiple reviews mention helpful, kind and service-minded staff who contributed to a pleasant stay and smooth guest experience.
Good public onsen and spa offerings
The public bath/onsen and spa products were noted as very good and clean, with guests enjoying the communal onsen as well as in-room bathing options.
Traditional ryokan atmosphere and beachfront location
Guests appreciated the traditional Japanese style, spacious ryokan feel and the fantastic beachfront location, which many found worth booking an ocean-view room for.
Negative Reviews
Aged property and dated rooms
Numerous comments point out that the building, rooms, hallways and some facilities are showing wear and could use renovation or upgrades.
Onsen and room facilities need maintenance or updating
Several guests reported that private onsen tubs or surrounding woodwork looked old or damaged, the onsen can be small in places, and some amenities (baskets, fixtures) were missing or worn.
Room comfort issues (temperature, bedding, sockets)
Common complaints included rooms being overheated with no cooling option, uncomfortable futons causing poor sleep, and too few power outlets and dim lighting in rooms.
Accessibility and transport limitations
A number of reviewers noted limited public transport and few taxis at the hotel, making access harder for those without a car and less convenient to reach the city center.
Service/communication and cleanliness concerns
Occasional issues mentioned were unexpected onsen charges at checkout, early checkout times, noisy neighbouring guests during late hours, and isolated cleanliness lapses (e.g. hairs left on cushions).
Frequently Asked Questions
Rooms range from small doubles to multi‑futon Japanese rooms; typical capacities run from 2 guests up to 4–6 guests depending on room type, with family rooms and some top‑floor rooms sleeping up to five or six on futons.
Yes — the property has multiple public onsen baths including an ocean‑view bath and a garden‑view bath, plus some room types feature a private open‑air bath.
Public baths are gender‑separated; the hotel operates scheduled bathing times and occasional gender rotations, so check the daily bath timetable at reception on arrival.
There is no regular hotel shuttle listed; Hakodate Airport is very close (about 3 km), and guests commonly use the airport shuttle bus, local buses or taxis, while the hotel can help arrange local transfers.
Staff primarily speak Japanese; reception can assist English speakers to a degree, but guests should expect limited English and may want to prepare simple requests or translation aids.
Standard check‑in begins at 14:00 and check‑out is by 10:00; if you expect an earlier arrival or late departure, notify the hotel in advance.
Some room categories include a private open‑air bath for exclusive use; there is no general statement about rentable private public baths, so contact the ryokan directly to request private bathing arrangements.
Pets are not permitted at the property. The ryokan is family‑oriented with family room options and child‑friendly amenities such as child seating and yukata for children on request.
There is a small on‑site shop and vending machines in the building for essentials and souvenirs; larger supermarkets and convenience stores are a short drive away in Hakodate.
The hotel operates an on‑site restaurant with buffet breakfast and dinner featuring local Hokkaido seafood and Japanese dishes; the kitchen can usually handle common dietary requests if notified in advance.