Hatori
8,4/10 Excellent - Based on 941 reviews
Hatori is a stand‑alone ryokan set in the heart of Yamashiro‑onsen, offering a calm, nature‑inspired atmosphere that foregrounds wood, seasonal foliage and quiet communal spaces. The property presents itself as a traditional Japanese inn refreshed with modern comforts: rooms range from classic tatami and futon layouts to Japanese‑Western combinations and suites with private outdoor baths. Practical amenities include a complimentary shuttle service from the local station and on‑site parking, making arrival and short regional excursions straightforward for visitors seeking an authentic stay in Kaga; it reads well for searches as a ryokan with onsen in Kaga.
The bathing facilities are a defining feature. Guests can choose between two large public baths — one stone‑lined and one crafted from natural cypress — plus an open‑air bath and reservable private baths suitable for families or couples who prefer solitude. Baths are maintained for flexible access and the property also provides a sauna, a beauty and massage salon, and ancillary after‑bath services such as a 24‑hour self‑service drink corner. Several room types include their own outdoor bath, so the property is frequently described as a ryokan with private onsen in Ishikawa by travelers who book those accommodations.
Dining focuses on seasonal wasyoku that highlights regional ingredients and traditional techniques; the kitchen emphasizes dishes using ginger and koji to reflect local tastes, and dinner plans can be arranged for multi‑course menus or buffet options where offered. Evenings feature cultural programming, including a regular drum performance on weekend nights, and communal leisure spaces encompass a lounge, karaoke, table‑tennis and a small souvenir shop. The combination of traditional rooms, varied bathing options and onsite services makes Hatori suited to couples, families and solo travelers looking for an organized, culturally grounded onsen experience.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Hatori
Positive Reviews
Excellent onsen facilities
Multiple guests praised the hotel’s hot spring baths — both the public onsen and private/outsourced baths — noting they were beautiful, relaxing and a highlight of the stay. Some guests found the private bath bookings affordable and worthwhile.
High-quality meals and breakfast
Several reviews highlight very good dinners and excellent breakfasts. The hotel’s evening meals and dining quality were repeatedly described as delicious and a strong point of the stay.
Authentic Japanese rooms and atmosphere
Guests appreciated the traditional Japanese-style rooms (tatami, yukata, futons) and the genuine cultural feel. Many said the rooms were charming, immersive and contributed to a memorable experience.
Attentive, helpful staff and useful services
Staff received praise for being friendly, attentive and helpful (e.g. recommendations, shuttle service to local attractions). The shuttle and concierge-type assistance made exploring the area easier for many guests.
Convenient location and good transport access
Reviewers noted the hotel’s convenient location for accessing local trains, buses and nearby attractions; some mentioned easy walking to landmarks and shuttle links to craft villages or local points of interest.
Negative Reviews
Outdated décor and aging facilities
Many guests felt the hotel showed its age — 1980s-style décor, dated public areas and worn facilities. Several recommended renovations, noting that parts of the building and some amenities look tired or in need of updating.
Language and communication issues
Numerous reviews reported limited English from reception/staff, which caused misunderstandings around dinner reservations, bus instructions and basic requests. Poor communication negatively impacted some guests’ experiences.
Noise from air-conditioning and ventilation
Multiple guests complained about loud air-conditioning or ventilation noise in rooms (some specific rooms were singled out), with a few saying it made sleeping difficult or impossible.
Cleanliness and worn in-room items
Some reviewers mentioned dust (especially in vents), stained walls or tired carpets and low-quality yukata. A few felt rooms and fittings appeared poorly maintained or insufficiently cleaned.
Perceived poor value and expensive extras
Several guests felt the price versus experience was not always justified: extras like karaoke, food and some services were described as expensive compared with expectations, and a few questioned the overall value for the cost.
Frequently Asked Questions
Check-in typically begins at 15:00 and check-out is by 11:00.
Room types range from single rooms to larger Japanese-style and suite rooms; some rooms and suites can accommodate families or groups (up to around eight people in the largest room types) — contact the ryokan to confirm capacity for your party.
Hatori operates two large public baths (one stone-made, one cypress-made) plus reservable private baths; some room types include private open-air baths.
Private, reservable baths are available and recommended for privacy or if you have tattoos; contact the ryokan in advance to reserve a private bath.
Free shuttle buses run between JR Kagaonsen Station and Hatori with scheduled afternoon pick-ups and morning departures; returning bus seats are limited and the ryokan asks you to request sending-off service by 21:00 the previous day, especially for groups.
Komatsu Airport is about a 25–30 minute taxi or car ride to Yamashiro Onsen; you can also use local bus and JR services to Kagaonsen Station and then the free shuttle to the ryokan.
The ryokan provides information in multiple languages on its website and staff can assist in English, with additional multilingual support varying by shift.
Hatori serves seasonal Japanese cuisine (kaiseki-style dinners and set breakfasts) on-site; if you plan to arrive late, inform the ryokan in advance so they can confirm dinner availability.
Guests can enjoy traditional touches such as yukata robes, an on-site art tour, an esthetic/massage salon, and a regular Kaga drum performance held on weekend evenings.
Pets are generally not accepted; Hatori has an on-site souvenir shop and Yamashiro Onsen’s main street has small shops and cafés, while larger supermarkets and broader shopping options are found in Kaga or Kanazawa.