Hakonenomori Okada
8,1/10 Excellent - Based on 1664 reviews
Hakonenomori Okada sits amid a stand of mature forest on the quieter slopes near Hakone-Yumoto. The property comprises forty rooms across seven room types, from tatami-floored Japanese suites to Western-style rooms arranged for couples or family groups of varying sizes. Public spaces and selected rooms emphasize views and access to greenery, with terraces and larger-room configurations designed for low-key relaxation. Positioned as a ryokan with onsen Hakone, the hotel pairs traditional bathing culture with modern conveniences such as air conditioning and in-room tea-making facilities.
The thermal facilities draw on multiple onsen sources and present a varied bathing programme: large indoor pools, several outdoor rock baths, a sauna, jet and bubble baths and smaller plunge features for variety. Reservable private family baths are offered for guests who prefer a quieter, more intimate soak, and the property provides access to adjacent larger bathing facilities via a short covered walkway. Bath use is organised with set hours and reservations on site to help manage guest flow and maintain a tranquil atmosphere for bathing and rest.
Dining follows a seasonal approach, with Japanese menus that highlight local seafood and mountain vegetables served in dining rooms or banquet spaces; some plans include both dinner and breakfast service. Onsite amenities include a massage room, a small spa area, a summer outdoor pool and evening entertainment options, while common areas provide complimentary Wi‑Fi. Practical features such as on-site parking and shuttle links to the nearby transport hub make this ryokan with private onsen Kanagawa a convenient choice for travellers seeking accessible relaxation paired with traditional hot-spring bathing.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Hakonenomori Okada
Positive Reviews
High-quality onsens
Many guests praised the onsen facilities as very pleasant and varied — indoor and mountain baths are relaxing and a standout feature of the stay.
Spacious, clean and comfortable rooms
Multiple reviews mention large, recently renovated or comfortable rooms (including family/tatami areas and extra beds) and comfortable beds, with good housekeeping.
Attentive, friendly staff and good service
Guests frequently noted helpful, responsive and kind staff, which improved their experience (assistance with access, shuttle coordination and general service).
Good food and dining options
Several visitors enjoyed the meals (generous traditional Japanese dinners and quality restaurant offerings) and found the breakfast varied and quite good.
Amenities and family-friendly features
Reviewers appreciated extra facilities such as massage chairs, games, manga library, gym, yukata rental and a nearby shuttle — making the property suitable for families and leisure stays.
Negative Reviews
Difficult access and hard-to-find location
Many guests reported the hotel is far from the town center, located up a steep hill and not easy to find on foot; signage and directions can be unclear without GPS.
Limited transport options for early departures
Several reviewers said there is little or no shuttle/taxi solution for very early morning departures (before 9:00), leaving guests with difficulties reaching the station with luggage.
Some facilities or hours are restricted
A few guests were disappointed that certain water facilities were closed at specific times (morning cleaning blocking onsen use before checkout) or that the pool/outdoor areas close early.
Aging decor and occasional room issues
Multiple comments mentioned that parts of the hotel feel dated and could use refurbishment; a small number reported unpleasant odors or older equipment in rooms.
Confusing layout across buildings
Guests noted the property comprises several buildings, which can make finding the correct building/room or the onsen somewhat confusing for first-time visitors.
Frequently Asked Questions
Rooms include western and Japanese (tatami) styles, with standard doubles and family rooms; some family Japanese rooms can sleep groups of about 6–8 people and the property has around 39 rooms in total.
Yes — the property offers public indoor and outdoor hot-spring baths with hillside views, plus a sauna and massage services; basic bathing amenities are provided.
Guests with visible tattoos may be restricted from using public bathing areas, as is common in many Japanese onsen; please check with the property if you are unsure.
There is no regular airport transfer listed; the ryokan is normally reached from Odawara or Hakone-Yumoto by train, local bus or taxi, and some local shuttle/bus connections serve the area.
Hakone-Yumoto is the nearest station and is reachable by a short bus ride from the ryokan (about 10 minutes); Odawara is the main gateway for long-distance trains and buses to Hakone.
Staff are primarily Japanese and some English is spoken, though English proficiency may be limited; the team is generally helpful and will assist where possible.
Typical check-in begins in the afternoon and check-out is by mid-morning (check-out around 10:00); guests should note that arriving late in the evening can affect availability of dinner service, so earlier arrival is recommended if you plan to dine on-site.
The property’s main baths are communal (indoor and outdoor) and some room types include an in-room foot bath or private bathroom; private reservable rotenburo are not standard — contact the ryokan to confirm options and room features.
Pets are not permitted at the ryokan; convenience stores and local shops are available in the Hakone-Yumoto area a short bus ride away for basic supplies.
The ryokan has an on-site restaurant offering Japanese-style breakfasts and multi-course dinners featuring local seafood and mountain produce, and nearby points of interest include the Yunosato hot-spring area (about 200 m), the Hakone Open-Air Museum, Gora Park, Kowakien Yunessun and Lake Ashi within a short drive.