Ginka
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Ginka sits within the Kinosaki Onsen area of Toyooka, Hyogo, arranged on broad grounds that face the Maruyama River and offer a deliberately quiet, low‑density atmosphere. The accommodation emphasizes traditional Japanese room design: tatami floors, futon bedding and simple timber furnishings, with large windows framing river or garden views. Rooms are equipped with ensuite facilities and many include a built‑in hinoki (cypress) soaking tub set behind glass so guests can soak while keeping a clear view of the water and landscape; complimentary shuttle service from the local station is available by arrangement, making arrival straightforward even when the property feels tucked away.
Thermal facilities are a focal point: the property operates multiple onsen types, including an open‑air river‑facing bath and a variety of timber‑lined hinoki pools fed by the local alkaline spring. There are also two small reservable private baths for exclusive use and multiple indoor bathing choices, so this ryokan with private onsen appeal is tangible for travellers seeking solitude as well as for those who prefer the sociable ritual of a public bath. Water temperatures and bathing arrangements are managed to Japanese ryokan standards, and staff will explain usage and etiquette on arrival.
Highlights of this ryokan
Points of interest nearby
Review summary for: Ginka
Positive Reviews
Attentive, friendly staff
Multiple reviewers highlighted exceptionally polite, helpful and attentive staff who went above and beyond to ensure a welcoming stay and assist with requests.
Outstanding food (kaiseki dinners and breakfasts)
Guests praised the high-quality, beautifully presented multi-course meals for dinner and breakfast, describing the cuisine as a highlight of the stay.
Beautiful, tranquil river views and relaxing setting
Many reviews mention stunning panoramic views over the river and surrounding mountains, creating a peaceful, restful atmosphere ideal for unwinding.
Authentic, spacious Japanese rooms and onsen options
Rooms with tatami, yukata/leisure wear and large bathtubs were appreciated; guests also valued both public and private onsen facilities (private onsen availability was noted as especially convenient for guests with tattoos).
Cleanliness and useful amenities (shuttle, toiletries, extras)
The property was frequently described as spotless with thoughtful amenities — free shuttle service to town, quality toiletries (e.g. L’Occitane), in-room coffee station, free drinks and occasional in-room late-night udon — that enhanced comfort and convenience.
Negative Reviews
Out-of-town location requiring transport planning
Several guests noted the ryokan sits outside the main onsen town so it's not within walking distance; while a regular shuttle runs on set times, visitors need to plan around the schedule or arrange other transport.
Limited breakfast choices
Multiple reviewers mentioned breakfast options were limited (often only a traditional Japanese-style breakfast), which may not suit guests seeking alternative breakfast selections.
Difficulty contacting staff by phone / language barrier
A few guests experienced difficulty reaching the hotel by phone, reporting that language barriers or call handling made coordination (for pickups or schedule changes) harder than expected.
Luggage and storage/logistics limitations
Some guests reported inconvenient luggage handling—difficulty sending large bags on to the next hotel and limited in-room storage space for many suitcases.
Minor room maintenance/comfort issues
Occasional remarks noted older fittings or small maintenance issues (e.g., worn bathroom flooring or an exterior spotlight shining into a room) that detracted slightly from an otherwise excellent stay.
Frequently Asked Questions
Room occupancy depends on the room type, but most rooms are arranged for 2 guests and some family-style rooms accommodate more; cribs and extra beds are not available and children over 11 are accepted.
Ginka offers several natural hot-spring baths including outdoor and cypress baths, and there are two small private/family baths that can be reserved when available; in-room baths are also featured in many room types.
Guests with visible tattoos may be restricted from using the public baths; you can use private baths or your room bath if you prefer.
The property provides a free shuttle pickup from JR Kinosaki-Onsen Station with advance reservation (time windows apply); there is no regular airport shuttle, so arriving via Tajima or Tottori airports usually requires a taxi or local transfer.
Staff provide basic English assistance and are known to help with directions and local arrangements, though full fluency is not guaranteed; they can help arrange shuttle pickups and sightseeing advice.
Expect traditional tatami rooms, provided yukata/leisure wear, and seasonal kaiseki-style meals that emphasise local ingredients for an authentic ryokan experience.
Ginka sits beside the Maruyama River with nearby attractions like the Maruyamagawa garden museum and coastal spots; the main Kinosaki Onsen district is a short drive away and the hotel runs shuttle service into town.
Standard check-in begins at 14:00 and check-out is by 11:00; guests must check in by the stated dinner cutoff (usually around 19:00) if they plan to have dinner at the ryokan.
Pets are not permitted on the property; whole-property privatisations are not standard—private baths and private dining options are available but full building hire should be discussed with the hotel directly.
There are no shops immediately adjacent to the property, but the Kinosaki Onsen town centre—reachable by the hotel shuttle or a short taxi ride—offers convenience stores, restaurants and shops for basic supplies.