Bettei Koyoi – Adult Only

7,8/10 Very good - Based on 169 reviews

Traveler Mix:
Couples (72%)
Solo travelers (17%)
Groups (9%)
Families (2%)

Bettei Koyoi – Adult Only is a compact ryokan set in Gora, Hakone, positioned within easy walking distance of the local cable‑car station and a short stroll from parkland and museum attractions. The property operates as an adults‑only retreat and presents a quiet, non‑smoking environment; public spaces are designed for relaxation rather than large crowds. Arrival amenities include a front desk with luggage service and a complimentary shuttle from the nearest main station, making it straightforward to connect to wider Hakone sightseeing routes without relying on a car.

Accommodation blends modern comfort with Japanese ryokan touches: rooms feature seating areas, climate control, flat‑screen television, a small fridge and electric kettle, and some layouts include en‑suite baths. The inn maintains communal hot spring facilities alongside a collection of private bathing options — private stone saunas and open‑air spa baths are highlighted among the wellness amenities — so it functions effectively as a ryokan with private onsen in Hakone for guests seeking solitary bathing experiences. Public bathing etiquette and modesty rules are observed in shared areas, while private baths provide an option for more personal use.

Dining is presented in a calm lounge format where staff prepare multi‑course Japanese menus and set breakfasts that emphasize seasonal ingredients; service tends toward attentive, small‑group hospitality rather than large formal banquets. Practical features include lobby Wi‑Fi, on‑site parking and a small lounge bar, and the property’s scale makes it convenient for short stays focused on onsen use and nearby cultural sites. For travelers prioritizing privacy and an adults‑only atmosphere in Kanagawa, this ryokan with private onsen in Kanagawa offers a contained, service‑oriented base for exploring the region.

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Highlights of this ryokan

Non-smoking rooms
Free parking
Hot spring bath
Free Wifi
24-hour front desk

Detailed Ratings

Staff 8.5
Equipements 7.8
Cleanliness 8.3
Comfort 8.3
Value for money 7.2
Location 7.5

Points of interest nearby

Places of interest
Restaurants

Review summary for: Bettei Koyoi – Adult Onl

Positive Reviews

Attentive and helpful staff

Multiple guests praised the friendly, professional staff who assisted with check‑in/out, explained services (including onsen use), offered recommendations, and provided small welcome amenities (drinks, biscuits).

Excellent meals, especially dinner

Many reviews highlighted the high quality of the included meals — particularly the evening kaiseki/fine‑dining style dinner — and overall very good breakfast offerings (described as generous and well prepared).

Private open‑air baths and onsen experience

Guests repeatedly enjoyed room private onsen/balcony baths and the public onsen; many called the bathing experience relaxing and a key reason to stay. Some also noted good indoor/outdoor onsen facilities.

Clean, comfortable rooms and nice extras

Rooms were described as very clean and comfortable, often with spacious Japanese‑style layouts, comfortable beds, kimono/yukata provided, and pleasant room amenities like coffee and smart‑phone ordering.

Convenient location for exploring Hakone

Several guests found the hotel well located for short Hakone visits — close to tram/funiculaire lines and convenient for 24‑48 hour sightseeing; shuttle service was useful for station transfers when available.

Negative Reviews

Steep location and accessibility issues

The property sits on a steep slope; many guests reported difficult walks with luggage, recommended taxis, and noted that the hotel shuttle runs only limited hours which can be inconvenient. Parking requires moving cars for others in mornings/evenings.

Some aging facilities and maintenance concerns

A number of reviews mentioned that parts of the onsen or hotel feel dated; a few described maintenance issues (including moldy private onsen or drainage/odour problems) and an overall need for refreshing.

Small rooms/bathrooms vs price

Several guests felt certain room types (and bathrooms) were very small and did not match the price paid, calling the value lower for compact accommodations.

Limited dining flexibility and dietary options

Guests reported it was not possible to get a meal without advance reservation, and options for vegetarians were limited or unavailable for some menus. Some service details at meals (e.g., wine service, cooking preferences) could be improved.

Inconsistent service / language and isolated negative interactions

While many praised staff, a few reported poor or rude service experiences (including a checkout incident) and noted limited English ability among some staff, which affected communication in certain situations.

This summary is based on all online reviews and was last updated on 17 November 2025

Frequently Asked Questions

Who can stay at Bettei Koyoi?

The ryokan is adults-only and does not accept children; pets are not allowed and the property is non-smoking.

How many people can stay in a room?

Rooms are designed for adult guests, usually for one or two people; some room types may accommodate more, so check the specific room capacity when booking.

What onsen facilities are available?

The property offers public hot-spring baths on site, and towels and basic toiletries are provided for guests.

Are private baths or saunas available?

Some room types include private open-air spa baths, and the property also provides a private stone sauna for secluded use.

How do I get there from the nearest station or airport?

Bettei Koyoi is about a 1-minute walk from Kōen-Kami (Koenkami) Station on the Hakone Tozan Cable Car and offers a free shuttle from Gora Station; by train it’s roughly 135 minutes from Haneda and about 180 minutes from Narita (times vary by connection).

What languages does the staff speak?

Staff primarily speak Japanese; English is limited, so basic Japanese phrases or a translation app can be helpful.

What dining can I expect on site?

Dinner is served in a lounge-style restaurant as creative multi-course Japanese meals prepared in front of guests, and Japanese-style breakfast is provided.

What nearby attractions can I visit on foot or a short ride?

Hakone Gora Park is a short walk from the ryokan; the Hakone Open-Air Museum, Kowakien Yunessun, Ōwakudani and Lake Ashi are all reachable by local transport within minutes to around half an hour depending on the destination.

Are there shops or a supermarket nearby for essentials?

The Gora area has convenience stores and small shops within a short walk for basic supplies and snacks.

What are the arrival and departure procedures and times?

Standard check-in is from 15:00 to 18:00 and check-out is by 10:00; the ryokan has a 24-hour front desk and luggage storage if you arrive earlier or leave later.

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