BeppuOnsen Hotel Sansenkaku
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BeppuOnsen Hotel Sansenkaku reopened in 2025 after a full renovation and presents a "Classic Urban Resort" concept that blends city‑hotel comfort with traditional ryokan touches. Occupying a waterside position opposite Beppu Tower, the property features a ninth‑floor observation deck with views over Beppu Bay and surrounding peaks. Guest rooms range from standard and deluxe twins to modern Japanese‑western suites and an executive suite, and several room types include semi‑open‑air or family‑style baths. Reception operates 24 hours and Wi‑Fi is available throughout the building.
Bathing facilities are a central feature: the hotel provides multiple large communal baths and upper‑floor open‑air baths, plus reservable private baths for guests seeking solitude. Public bathing areas are organized by floor and include a rooftop‑facing bath, while selected rooms offer semi‑open‑air bathing directly accessible from the accommodation. Meals are served in dedicated dining rooms with set‑course kaiseki options and an Asian‑style breakfast; banquet and meeting spaces are also available. Practical amenities include luggage assistance, on‑site parking and in‑room kettles.
Situated a short walk from Beppu Station and within easy reach of the city’s main attractions, the hotel serves well as a base for sightseeing and onsen‑hopping around Beppu. Staff handle reservations and local recommendations, and the hotel’s straightforward layout suits families and couples alike. For visitors seeking a ryokan with onsen in Ōita, Sansenkaku pairs several communal pools with private options; for those preferring exclusive bathing, the ryokan with private onsen in Ōita offers reservable kashikiri baths and semi‑open‑air room baths.
Highlights of this ryokan
Points of interest nearby
Review summary for: BeppuOnsen Hotel Sansenkaku
Positive Reviews
Recently renovated and very clean
Multiple guests praised the hotel’s recent remodel — facilities, public areas and rooms felt fresh, well-maintained and spotless.
Excellent onsen and bathing options
Reviewers highlighted several onsen on-site (including a rooftop/9th-floor bath and open-air options). Guests found the baths relaxing and appreciated free access.
Spacious, comfortable rooms
Rooms (including family and deluxe types) were described as large, well-equipped, comfortable with good bathrooms and large TVs; some guests received complimentary upgrades.
High-quality Japanese meals
Many guests loved the food: breakfasts and multi-course dinners with sashimi, wagyu, hot pot and local specialties were praised for variety, freshness and staff accommodation of special requests.
Friendly staff, good value and convenient location
Staff were repeatedly described as helpful and polite (some spoke English), the hotel offers strong value for money, and the location is convenient — close to shops, restaurants, a Don Quijote and within walking distance of the station for many guests.
Negative Reviews
Limited dining and no bar facilities
A few guests noted there are limited on-site dining options and no hotel bar, which reduced evening/late-night choices.
Breakfast may be challenging for Western palates
Several reviewers pointed out the breakfast is predominantly Japanese and can be unfamiliar (or limited in typical western items), making it less suitable for guests expecting a western buffet.
No laundry facilities
At least one guest missed having a self-service laundry on-site and considered this a shortcoming for longer stays or families.
Noise from other guests / thin ceilings
Some guests reported hearing children or footsteps from upper floors through relatively thin ceilings, and felt the hotel could improve noise handling or follow-up after complaints.
Privacy and amenity limitations in bathing area
A few reviewers mentioned concerns such as lack of a sauna, rooftop/on-site bath visibility/privacy worries (transparent windows) and other minor layout issues (e.g., no door between entrance and room in one case).
Frequently Asked Questions
Room types range from standard twin and single layouts to triple and family rooms; some suites and family rooms sleep up to four people. Extra beds depend on the room type and availability, and baby cots are not provided.
Yes — the property offers communal hot spring baths and an open-air onsen for guests. Some room types also feature a semi-open-air private bath.
Select room types include semi-open-air private baths for in-room use, but there is no general information that all guests can reserve a separate large private onsen — contact the hotel to confirm. Pets are not permitted on the property.
There is no published regular hotel shuttle; JR Beppu Station is within an easy walking distance (about 8 minutes). For airport transfers, guests normally use trains, airport buses or taxis.
Oita Airport is roughly 35–40 km away; the usual routes are by taxi or car (about 40–50 minutes) or by public transport via Oita Station and JR train to Beppu. Plan connections ahead of time for smoother transfers.
Staff primarily speak Japanese, and front-desk staff can assist in basic English; for specific language needs or detailed requests, it is best to contact the hotel in advance.
The ryokan provides an on-site restaurant with an Asian-style breakfast buffet, and some room plans include meals. There are also numerous restaurants and eateries within walking distance near Beppu Station.
The hotel is close to JR Beppu Station and within walking distance of Beppu Tower, Takegawara Onsen and the central shopping and dining area; other highlights like Beppu Park and nearby museums are a short taxi or bus ride away.
Yes — convenience stores and local shops are within a short walk, and larger shopping areas near the station are also nearby.
Standard check-in begins at 15:00 and check-out is by 10:00, and the property operates a 24-hour front desk. If you expect a late arrival, notify the hotel in advance so they can note your arrival time.