Balinese onsen ryokan Hakone Airu
8,9/10 Excellent - Based on 1632 reviews
Balinese Onsen Ryokan Hakone Airu presents a compact, design-forward ryokan set in Hakone’s Yumoto area, blending Balinese motifs with contemporary Japanese comforts. The property offers 27 guestrooms, each planned to open onto a private terrace or balcony with mountain views and equipped with in-room conveniences such as a refrigerator, a large 4K television with Blu‑ray, towel warmers and modern washlet toilets. Many accommodations incorporate tatami flooring and futon-style sleeping, while selected room categories feature an outdoor private bath on the terrace for exclusive soaking.
The bathing program centres on hot-spring water delivered to both shared facilities and the guestroom baths, making this a practical choice for a ryokan with private onsen Kanagawa; suites and terrace rooms are commonly specified for guests seeking a solitary outdoor soak. Dining is organised around made-to-order breakfasts and multi-course kaiseki dinners served in the on-site restaurant or private dining spaces, with staff available to accommodate dietary preferences. Public services include a lounge and bar, room service, complimentary Wi‑Fi and on-site parking, and family-friendly furnishings such as baby bathtubs and high chairs.
Situated within easy reach of Hakone’s transport links and local shops, the property functions as a convenient base for day excursions to the Open-Air Museum, Gora and Lake Ashi, with bus stops and station connections a short walk away. Room types are explicit about amenities — private outdoor tubs, glass-enclosed showers, and terraces — so guests can select lodging tailored to solo relaxation or family stays. For travellers seeking a ryokan with onsen Hakone that combines private soaking opportunities with contemporary room technology and curated kaiseki dining, this hotel offers a balanced choice.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Balinese onsen ryokan Hakone A…
Positive Reviews
Private in-room onsen (terrace)
Many guests highlight the private onsen in their room or on the terrace as a major benefit — spectacular, relaxing, and available until departure; communal onsen also praised.
Attentive, helpful staff
Multiple reviews praise the warm, attentive and helpful service from arrival to departure, with staff providing thoughtful details and good English in some cases.
Excellent traditional meals and breakfast
Kaiseki-style dinners and ryokan breakfasts receive frequent praise for quality, presentation and variety; many reviewers call the meals exceptional.
Calm, clean rooms with lovely views and decor
Guests report very clean, comfortable rooms with tasteful decoration, comfortable futons and beautiful mountain/valley views from terraces.
Overall exceptional experience and amenities
Reviewers repeatedly describe the stay as relaxing and exceptional, citing plentiful toiletries, well-maintained facilities and an overall carefully curated ryokan experience.
Negative Reviews
Access and transport difficulties
Several guests mention the property is located up a steep hill and there is no organized hotel shuttle; public transport frequency is limited (notably around midday) and taxi waits can be long.
Dinner may not suit all palates
Some tourists unfamiliar with traditional Japanese cuisine found elements such as raw fish challenging — the dinner is authentic and extensive but may be unusual for some guests.
Relatively high price
A few reviewers note the rates are on the higher side, describing the tariff as fairly expensive for some travellers.
Very few negative reports
Many reviews explicitly state there were no problems or complaints, indicating that negative experiences are uncommon among guests.
Frequently Asked Questions
Most room types sleep up to four guests on futons; cribs and extra beds are not available, so check the room occupancy when booking.
Every room has its own private open‑air onsen on the terrace, and the property also offers separate large public baths for men and women; guests with visible tattoos may be refused access to public bathing areas.
The property does not advertise a scheduled airport shuttle; it is commonly reached from Hakone‑Yumoto Station by a roughly 10–15 minute walk or short taxi ride, and taxis or local buses are the usual ways to reach the ryokan from major airports via Odawara/Hakone connections.
Check‑in is from 15:00 to 23:00 and check‑out is until 10:00; you should inform the ryokan of your expected arrival time in advance and note that guests must check in by 18:30 to be served dinner.
The ryokan serves a seasonal multi‑course Japanese kaiseki dinner and Asian or American breakfast in private dining rooms; please notify the property of allergies or special diets at least three days before arrival.
All rooms have private in‑room open‑air baths for personal use; the public baths are gender‑separated and are generally not listed as reservable, so the in‑room baths provide the private option.
Pets are not allowed at the property; Hakone‑Yumoto has convenience stores and small shops within a short walk for basic supplies, while larger supermarkets are found in nearby towns.
The ryokan notes foreign/English‑speaking staff among its offerings, so English support is generally available for international guests.
The ryokan is well placed for Hakone highlights such as the Hakone Open‑Air Museum, Gora Park, Lake Ashi and Odawara Castle, all reachable by short drives or public transport from Hakone‑Yumoto.
Expect a blend of Balinese design and traditional Japanese ryokan elements—tatami rooms with futons, yukata provided, in‑room hot spring baths and kaiseki dinners—offering a quiet, hospitality‑led stay focused on comfort and onsen relaxation.