HAKODATE Uminokaze
8/10 Excellent - Based on 61 reviews
HAKODATE Uminokaze sits in the Yunokawa Onsen district of Hakodate and blends traditional ryokan touches with hotel-scale facilities. Guests find a choice of room styles that reference Taisho- and Heisei-era design, from compact modern rooms to larger suites with tatami areas and Western furnishings. Dining options emphasize local seafood and seasonal produce, with multiple restaurants offering buffet and kaiseki-style menus that draw on ingredients from both Hakodate and neighbouring Aomori. Practical amenities include complimentary Wi‑Fi, on-site parking and a 24‑hour reception, making the property straightforward for family stays and short stopovers near the airport and local attractions.
The property’s bathing programme is central: two contrasting communal bath complexes—named for Taisho romantic and Heisei modern themes—offer a mix of large indoor pools, herb baths, dry and ice saunas and smaller tsubo-yu soaks designed for relaxation. For travellers seeking more privacy, select suites are fitted with an in-room hot spring bath, allowing private use of the source without visiting the public facilities. This combination positions the property as a practical ryokan with onsen in Hakodate, Hokkaido while also accommodating those who prefer the option of a ryokan with private onsen in Hakodate, Hokkaido for quieter, room-based bathing.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: HAKODATE Uminokaze
Positive Reviews
High-quality hot spring (onsen) experience
Many guests praised the in-room and in-house hot spring baths as excellent — relaxing, naturally mineral-rich, and a highlight of their stay; some guests bathed twice daily and loved the water temperature and view from baths.
Spacious, comfortable rooms and suites
Multiple reviews noted very large suites with comfortable layouts, clean rooms, useful features (e.g. double washbasins, rotating TV stand), and room designs that felt understated and beautiful.
Delicious seafood and good breakfast
Food — especially seafood dishes, breakfast kaisen-don and special items like maguro kama ramen and freshly squeezed apple juice — was frequently described as tasty and a strong point of the hotel.
Friendly, helpful staff and service
Many guests complimented staff professionalism and warm service, from welcome at arrival to restaurant service; specific staff members were highlighted as attentive and welcoming.
Access to sister facility and pleasant dining spaces/views
Guests appreciated being able to use the sister property's baths, the cozy restaurant with a nice view, and overall relaxing public spaces overlooking the garden or sea.
Negative Reviews
Noise issues inside some rooms
Several guests reported excessive noise from in-room devices (fans, AC, humidifiers) or from neighboring floors at night, which disturbed sleep and reduced relaxation for some stays.
Check-in, signage and staffing bottlenecks
There were reports of long check-in times, confusing entrance/front-desk layout, insufficient seating in lobby during busy check-in, and front-desk staff shortages at peak times leading to waits.
Communication problems and occasional rude staff behavior
Some visitors experienced poor English communication from staff and at least one reported rude treatment by a senior staff member after checkout, leaving a negative final impression.
Inconsistent room condition and maintenance
A few guests found some rooms outdated or shabby (peeling tiles, torn couch, very firm beds) and noted a stark contrast between renovated public areas and some neglected guest rooms; smoking area on same floor caused noticeable smell for one reviewer.
Food service pacing and limited variety/repeat menus
While food quality was often praised, guests mentioned issues with pacing (many dishes served at once causing cold plates), limited menu variety across multiple meals/nights, and some desired more meat options or thicker sashimi slices.
Frequently Asked Questions
Most rooms are designed for two guests; suites and tatami rooms can accommodate families with additional futons, and some room types accept up to four or three guests—check the specific room description when booking.
Yes. The property has multiple public hot‑spring baths and saunas, some rooms include private onsen, and guests may reserve private (kashikiri) baths at the adjacent facility via reception.
Hakodate Airport is about 2 km away and a taxi ride is roughly 10 minutes; the hotel does not list a complimentary airport transfer but local airport shuttle buses and taxis serve the route and reception can advise.
The hotel operates a seasonal, paid shuttle service between Sapporo and the ryokan on set days; seats and timetables require advance reservation through the hotel.
Yunokawa Onsen tram stop is a short walk (about 5 minutes) from the hotel; Hakodate Station is reachable by tram or about a 15‑minute taxi ride, with rail connections from Shin‑Hakodate‑Hokuto via the Hakodate Liner.
Standard check‑in is from 15:00 and check‑out is by 11:00; please notify the hotel in advance if you expect to arrive outside these hours.
English information and English‑speaking support are available at the front desk; ask reception if you need language assistance during your stay.
The ryokan features a seafood‑focused buffet restaurant, a sushi counter and additional dining venues including private dining options, serving breakfast and dinner with seasonal local ingredients.
Yes. Convenience stores and local shops are within walking distance in the Yunokawa area, and the hotel can direct you to the nearest options at check‑in.
Private/reservable baths for exclusive use are available at the adjacent property and can be booked via reception; pets are not typically accepted—please contact the hotel directly to confirm any special requests.