Reyzenit Kinosaki Suite VILLA
7,4/10 Very good - Based on 211 reviews
Reyzenit Kinosaki Suite VILLA is a suite-style ryokan set in a quiet riverside pocket of Toyooka, Hyōgo, offering spacious Western–Japanese accommodation designed for families and groups. Suites range from about 50 m² up to roughly 85 m², with combinations of single beds and traditional futons to sleep larger parties, separate living areas and some rooms opening onto terraces. The property operates as a non-smoking villa and provides daily housekeeping, free Wi‑Fi throughout and on-site parking, delivering a relaxed base for multi-night stays or group travel in the Kinosaki area.
Wellness and communal facilities are a clear focus: the property features a natural hot-spring bath and family/private bathing options alongside a seasonal outdoor pool, a sauna (available on limited days) and a compact restaurant serving Japanese-style meals and breakfast. Practical services include a scheduled pickup from the nearest onsen station (reservation required at least one day in advance for fixed afternoon times) and a reception with standard check-in and check-out windows. These amenities position the villa as a ryokan with private onsen in Hyōgo for travellers seeking a quieter, suite-driven experience while retaining access to local onsen culture.
Rooms are arranged to emphasise space and flexibility, with room types that blend Western beds and tatami areas, bay windows or small terraces, and private bathrooms; some suites offer compact kitchen facilities or kitchenettes for light in-room use. The setting places you within easy reach of nearby shrines, riverside walks and the coast, while a short shuttle, taxi or drive connects to Kinosaki Onsen’s public baths and town facilities. Overall the villa suits families or groups wanting roomy suites, on-site bathing and straightforward links to Toyooka’s onsen attractions.
Highlights of this ryokan
Detailed Ratings
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Review summary for: Reyzenit Kinosaki Suite VILLA
Positive Reviews
Spacious rooms and family-friendly apartments
Multiple guests praised very large rooms and apartment-style layouts (separate tatami areas, kitchen and balconies), noting they easily accommodate families or groups and offer good space compared with typical Japanese rooms.
Comfortable beds and good sleeping comfort
Reviewers repeatedly mentioned comfortable, high-quality bedding and large, restful beds contributing to a pleasant night's sleep.
Friendly, helpful staff
Many guests highlighted warm, patient and efficient staff who assisted with stays, communication and showed hospitality, making their visits more pleasant.
Onsen and bathing facilities available
The property provides an onsen (basement bathing area) free for guests; several reviewers enjoyed the hot-spring bath and related amenities such as yukata and slippers.
Good value and decent meals/breakfast
Several stays were described as good value for money, with reviewers noting reasonable meal offerings and a traditional Japanese breakfast (one mentioning crab miso) as positives.
Negative Reviews
Remote location and limited transport options
Numerous guests reported the hotel is isolated from Kinosaki Onsen and local shops, requiring a car or careful planning; shuttle service is limited/timetabled and buses run infrequently, which caused arrival and evening return difficulties for some.
Dated property and visible wear
Many reviews described the hotel and exterior as old or showing signs of neglect (peeling floors, old carpets, empty/drained pool, cobwebs), with guests saying facilities feel nostalgic but in need of renovation.
Kitchen/kitchenette unusable or lacking utensils
Several reviewers found kitchens or kitchenettes unusable—no gas or appliances disabled—or discovered rooms lacked basic dishes, cutlery and cooking utensils despite showing a full kitchen.
Maintenance and cleanliness issues
Some guests reported poor maintenance or cleanliness problems such as strong humidity odors in rooms, inconsistent upkeep of outdoor areas, and broken or unavailable advertised amenities.
Communication and service shortcomings at arrival
A number of reviewers experienced unresponsiveness when requesting arrival help, difficulty arranging taxis or shuttle pickups, unexpected additional charges at check-in, and occasional problems like non-working Wi‑Fi.
Frequently Asked Questions
Rooms are large (50–85 m²). Typical capacities: 50 m² – up to 4 guests; 60–65 m² – up to 6; 85 m² suites – up to 8, and a family 85 m² option up to 10; a 60 m² kitchen room is listed for up to 5. Always confirm the exact room capacity when booking.
The property has a natural hot-spring public bath (onsen) and towel/yukata amenities are provided; guests may use the shared baths during opening hours. A local bathing tax applies for guests aged 12 and over; check front desk for detailed hours and sauna availability.
Yes — the hotel offers a pick-up service from Kinosaki Onsen Station by reservation. Pick-up is available only at specific times (typically mid‑afternoon) and must be requested at least one day before arrival; confirm your requested time when you book.
The closest airport is Tajima (Toyooka) Airport, about a 20 km drive; most international and regional travellers arrive by train to Kinosaki Onsen Station and use the hotel shuttle, taxi, or a short drive from there. Train plus shuttle/taxi is the common route.
The property’s primary operating language is Japanese. Staff are reported to be friendly; if you need English assistance, notify the hotel in advance so they can prepare support where possible.
There is an on-site restaurant serving Japanese breakfast and seasonal dinner menus (the hotel runs crab and other local seasonal plans in winter and offers BBQ/seasonal options in summer). Some room types include a kitchen for light self-catering; confirm meal availability when booking.
The hotel sits by the Maruyama River and is a short drive from Kinosaki Onsen town and the beach; Kinosaki Marine World and the station are only a few minutes by car. The property is quieter than the town centre, so expect a short transfer for the main onsen-walk streets.
The hotel operates dedicated dog-friendly rooms and on-site pet facilities, but pet rooms are limited and must be reserved in advance; availability can vary by booking channel so confirm with the property directly. For private (reserved) baths or family-use options, ask the hotel at booking as facilities and reservation rules differ by date.
The immediate hotel area is residential/quieter; the nearest convenience stores and shops are located in Kinosaki Onsen town or near the station, a short drive away. If you need specific items on arrival, plan to stop at the station area or bring essentials with you.
Standard check-in begins at 15:00 and check-out is by 10:00 (some plans may vary); guests are asked to inform the hotel of their expected arrival time in advance. For shuttle pick-up or special arrival/departure requests, reserve the service ahead of time so the hotel can accommodate you.