Jinya Ryokan
9,5/10 Exceptional - Based on 24 reviews
Set against the foothills of the Tanzawa Mountains, Jinya Ryokan is a century-old hot-spring inn centered on a 33,000-square-meter garden where seasonal landscapes frame low-rise wooden buildings and lantern-lit paths. The property presents a restrained, traditional atmosphere with tatami-floored guest rooms, paper screens and communal lounges where guests gather before meals. With an emphasis on quietly attentive service and a compact number of rooms scattered through the grounds, the ryokan balances private retreat with shared ritual—tea, shogi and evening walks through the landscaped grounds.
Sixteen rooms are laid out to capture greenery and each features its own open-air hot-spring bath fed from Tsurumaki’s calcium-rich source, making Jinya a ryokan with private onsen in Kanagawa that suits couples and small groups seeking seclusion. Beyond the in-room rotenburo, the property maintains gender-separated indoor and outdoor public baths and a private furo option for those preferring exclusive use; bath facilities are complemented by a small spa and relaxation areas where guests can follow a soak with a massage or a quiet moment in the garden.
Meals follow a seasonal kaiseki-style approach built around local mountain produce and coastal seafood, with careful dashi and plated compositions served in intimate dining rooms; breakfast continues the same attention to seasonal detail. Practicalities are straightforward: the ryokan is a short walk from the local train stop, offers on-site parking and luggage service, and provides options for day-trip bathing and small events. The overall experience emphasizes traditional Japanese rhythm—onsen soaks, thoughtful cuisine and the slow cadence of garden-side accommodation.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Jinya Ryokan
Positive Reviews
Excellent onsen and bathing options
Multiple guests praised the hot spring facilities, including both the public baths and private in-room furo, noting they were relaxing and easy to enjoy.
High-quality food
Many reviews highlighted delicious meals—especially dinner—and described the cuisine as excellent in taste, variety and portioning.
Attentive, welcoming staff
Several guests noted very friendly, professional and attentive service; staff remembered repeat visitors and provided thoughtful hospitality (omotenashi).
Beautiful setting and traditional atmosphere
Reviewers appreciated the scenic location, traditional Japanese style, gardens and overall peaceful ambiance, which contributed strongly to a relaxing stay.
Comfortable rooms with good views
Guests reported comfortable, spacious rooms (some suites) with pleasant views and quiet surroundings that enhanced their stay.
Negative Reviews
Seasonal insects in outdoor/room baths
Multiple guests reported problems with summer bugs or large numbers of insects (including dead flies) in outdoor baths and some private outdoor furo areas, which made bathing unpleasant or required staff to remove them before use.
Inconsistent cleanliness details
A few reviewers noted small cleanliness issues such as a drinking glass with an unpleasant fishy smell and small pieces of trash found in corridors, suggesting housekeeping sometimes missed details.
Noise from other guests
Some guests were disturbed by noise from neighbouring rooms—children talking and footsteps—which affected the sense of quiet for certain stays.
Value concerns / price and cost-effectiveness
A number of guests felt the price was somewhat high; one mentioned dinner was not great value even if the quality was acceptable, and another said breakfast was less impressive than dinner.
Minor convenience issues in rooms/facilities
A few guests found aspects inconvenient—requiring a yukata request instead of it being provided, effort needed to fill the room bath, and some rooms located far from baths or dining which can be difficult for elderly guests.
Frequently Asked Questions
Room types range from small Japanese-style rooms for couples to larger family suites; some suites sleep up to six guests. Choose a room type that matches your group size when booking.
Yes — the ryokan operates public indoor and open-air hot spring baths fed from the local Tanzawa springs. Baths are available to staying guests, and day-use options exist at certain times.
A limited number of rooms include private open-air (rotenburo) baths and there are private-use bath options; availability is limited and should be requested when booking.
There is no regular airport shuttle; the nearest major airport is Tokyo Haneda (about 71 km). The easiest public option is the Odakyu Odawara Line to Tsurumaki-Onsen Station, then a short walk to the ryokan.
Staff are multilingual and can assist in English in addition to Japanese. The property receives consistently high marks for attentive service.
The ryokan serves seasonal Japanese multi-course dinners and an Asian-style breakfast; meals emphasize local ingredients. Dietary restrictions can usually be accommodated if notified in advance.
Popular nearby options include Mt. Oyama and local hiking trails, One Park sports facilities, and day trips to Hakone and other Kanagawa attractions. The ryokan’s garden and surrounding nature are also highlights for guests.
Take the Odakyu Odawara Line to Tsurumaki-Onsen Station and walk a few minutes to the ryokan; by car it’s accessible from nearby expressway exits and the property offers free on-site parking. Travel time from central Tokyo is roughly 60–90 minutes depending on connections.
Standard check-in begins at 15:30 and check-out is by 11:00. The ryokan offers luggage storage and a reception desk to assist with arrivals and departures.
Whole-ryokan or private-rental plans are available on request; pets are not permitted. There are shops and convenience stores around Tsurumaki-Onsen Station within a short walk for basic supplies.