Atami Izusan Karaku
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Atami Izusan KARAKU is a contemporary ryokan-style onsen resort set on a hill overlooking Sagami Bay, designed to make the most of sea and mountain views. The reception and a panoramic lounge sit on the top floor with floor-to-ceiling windows and a terrace, while public bathing facilities are concentrated one level below to maximize vistas. The property opened in late 2023 and was conceived with a restrained material palette and minimalist interiors that reference the shifting light over the bay; common spaces include two distinct lounges and a water-basin terrace adjoining the reception area.
Accommodation comprises 57 rooms across several categories, each fitted with a private open-air onsen bath that faces the bay; room sizes range from generous deluxe layouts to two top-floor suites. The seventh floor houses two large public baths—each with an open-air section, indoor pools and distinct saunas—plus post-bath relaxation salons. Dining is focused on seasonal seafood and kaiseki-style courses in a main restaurant, alongside a sushi counter for counter seating, and a spa offers treatment menus designed to complement the thermal bathing program.
Highlights of this ryokan
Points of interest nearby
Review summary for: Atami Izusan Karaku
Positive Reviews
Attentive, friendly staff
Multiple guests praised the staff for being polite, helpful and responsive; several reviews highlighted excellent service, clear explanations about meals and warm, considerate interactions that improved the stay.
Excellent onsen (public and private) and open‑air baths
Guests repeatedly noted the quality and warmth of both public and private baths, especially the open‑air/on‑room rotenburo, calling the bathing experience very relaxing and a major highlight.
Delicious, well‑presented meals
Many reviewers enjoyed the food — from breakfast to fusion dinner and multi‑course kaiseki — praising taste, presentation and thoughtful meal explanations; some mentioned memorable items and complimentary souvenirs after meals.
Great views and relaxing lounge areas
Rooms with sea views and the lounges (including a drinks lounge and a coffee lounge with varied coffee options) were frequently mentioned as relaxing, with guests enjoying sea views, foot‑bath areas and the atmosphere on higher floors.
Clean, comfortable rooms and calming atmosphere
Several guests described the property as immaculate and comfortable, noting clean facilities and a peaceful, relaxing environment suited to a leisurely onsen getaway.
Negative Reviews
Inconsistent staff training and communication
Some guests experienced inexperienced staff or poor English communication; multiple comments noted staff unfamiliarity with procedures or menu items, and one guest described frequent staff changes during dinner that caused confusion.
Slow or disorganized dinner service
A few reviews reported long dinner service (one noted a 2.5‑hour dinner), mistakes such as drinks served at the wrong temperature and staff unable to properly provide simple requests (e.g., an ice bucket), leading to frustration.
Difficulty finding the entrance / map issues
At least one guest had trouble locating the hotel entrance by car and reported that Google Maps directed them incorrectly, making arrival confusing.
Insects in the open‑air onsen and no removal tools
One review mentioned insects falling into the outdoor onsen at night and that the room did not provide any tool to remove them, which affected the bathing experience.
Limited shared outdoor/walking spaces and lounge availability
Guests suggested there were few communal walking or strolling areas and requested an additional shared space; another comment noted a lounge closed earlier than advertised, limiting amenities at certain times.
Frequently Asked Questions
Room capacities vary by type and are listed on the booking page; most rooms accommodate 2 guests and many layouts can sleep up to 3–4 people with sofa beds or additional futons.
Yes — every guest room includes a private open‑air onsen bath, and the property also operates public indoor/outdoor bathhouses with saunas for guests to use.
Public bath hours are split between evening and morning; guests should check the reservation details or contact the hotel for the current schedule (public baths typically have set evening and early‑morning sessions).
The hotel is about 1.9 km from JR Atami Station (roughly a 7‑minute drive); shuttle availability can vary, so contact the hotel directly to confirm any station or airport transfer options.
The quickest public route is by shinkansen or train to JR Atami Station (about 40–50 minutes from central Tokyo), followed by a short taxi or the hotel shuttle if available; Tokyo Haneda Airport is roughly 90–100 km away by road.
Staff at this international onsen property can assist in English for common requests and local arrangements, but for detailed or language‑sensitive requests it is best to inform the hotel in advance.
The property features multiple dining venues including restaurants and a sushi/kaiseki offering, plus two lounges that serve light refreshments and drinks; breakfast is provided on site (Asian style options listed on booking).
Pets are not permitted; each room already includes a private onsen for exclusive use, while the large public baths are generally gender‑separated and not bookable for private use.
Yes — Atami Station and its surrounding area have convenience stores and local shops within a short drive, and the front desk can give precise directions and recommendations.
Check‑in and check‑out times and any specific arrival instructions are shown on your booking confirmation; if you need early arrival, late departure, or luggage assistance, contact the hotel ahead of your stay to arrange it.