Yutorelo Tateshina Hotel with DOGS
7,9/10 Very good - Based on 39 reviews
Yutorelo Tateshina Hotel with DOGS is a dog-forward mountain retreat on the Tateshina plateau in Nagano prefecture, designed for visitors who want to travel with their pets without sacrificing comfort. The property arranges multiple enclosed dog runs—indoor and outdoor—plus a forested promenade for strolls, and many rooms are fitted with dog-friendly flooring and dedicated storage for pet supplies. Staff provide a range of canine equipment and optional rentals so guests travel light, while public areas are organised to keep dog activity contained and preserve quiet for other visitors.
Accommodation ranges from standard twin rooms to a Dog Garden room that includes a semi-open-air private bath; the property also operates a large communal onsen and a sauna with set bathing hours. The hot spring is a weakly alkaline sodium-bicarbonate/sulfate/chloride spring locally prized for its skin-smoothing, cleansing qualities; communal bathing times are typically mid-afternoon to late evening and early morning. For travellers seeking a ryokan with onsen in Nagano but preferring privacy, the half-open-air bath rooms function as a ryokan with private onsen Nagano option while keeping dogs out of communal bathing areas.
Dining emphasises local Shinshu produce with creative French-influenced courses and a Western-style breakfast; many plans include in-room dining to keep mealtimes relaxed with pets. Practical facilities include free on-site parking, accessible layouts and a 24-hour front desk; check-in/check-out rules and pet fees vary by plan. The hotel positions itself as a practical base for multi-day exploration of nearby lakes and trails, offering clear pet-focused policies and well-stocked equipment so owners can plan a straightforward, dog-centred stay.
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Detailed Ratings
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Review summary for: Yutorelo Tateshina Hotel with…
Positive Reviews
Very pet‑friendly facilities
Many guests praised the hotel’s dog‑focused facilities — dogs were comfortable, there are indoor/outdoor dog runs and areas to play, and pet amenities (e.g. treats) were appreciated.
Friendly, attentive staff
Numerous reviews highlight polite, helpful and welcoming staff who provided attentive service, smooth check‑in and accommodated guests when needed.
Clean, comfortable rooms and beds
Reviewers repeatedly noted that rooms and beds were clean, spacious and comfortable, contributing to a pleasant stay.
Relaxing onsen / large public bath
The onsen and large public bath were frequently mentioned as enjoyable and soothing, with guests finding the hot spring pleasant and comfortable.
Quiet, spacious location and pleasant surroundings
Guests valued the peaceful setting, wide open areas and nearby walking paths, which provided a relaxing atmosphere and good opportunities to walk dogs.
Negative Reviews
Breakfast and meal timing issues
Several guests reported restrictive or inconvenient meal time policies (short breakfast windows or fixed seating times), food served cold, and requested more flexible dinner timing.
High additional pet fees / perceived poor value
Some visitors found the extra charges for bringing dogs to be expensive and questioned the overall cost‑performance, saying the pricing reduced perceived value.
Noise and thin walls / room size expectations
A few reviews complained about noise transfer (neighbouring dogs barking, TV sound leaking) and that some rooms felt small or narrower than expected for the booked room type.
Onsen cleanliness or capacity concerns
At least one guest reported poor cleanliness in the large bath (floating debris) and limited washing stations; others felt the public bath was a bit small or crowded at times.
Limited on‑site amenities or room equipment gaps
Guests noted shortcomings such as a small restaurant relative to hotel size, no shop for guests, lack of grassy lawn in the garden for pets, missing in‑room bathtubs or spare bedding, and occasional absence of expected amenities.
Frequently Asked Questions
Room capacity varies by type: many rooms are for 2 guests, the Standard Twin can accommodate up to 3 and the Deluxe Twin up to 4; some room types are limited to 2. Check the specific room description when booking to confirm maximum occupancy.
Yes, the hotel has a public hot spring (Togariishi Onsen). Public bath hours are typically 06:00–10:00 and 15:00–23:00, with the sauna available in the evening; dogs are not allowed in the public baths.
Dogs are welcome in most rooms; general policy allows up to three dogs per room though some room types limit that number and large-dog limits apply. The hotel requires proof of up-to-date vaccinations and asks guests to follow its pet rules.
Yes, the property welcomes dogs in dining areas and also offers in-room dining on select plans, allowing you to dine with your dog depending on your booking. Verify your chosen plan’s dining arrangements at reservation.
The hotel does not list a regular airport shuttle; the property is most easily reached by car or taxi. Matsumoto Airport is roughly 50 km away and the hotel can provide directions and advice for transfers.
Standard check-in is 15:00–19:00 and check-out is by 10:00. If you expect to arrive late, contact the hotel in advance to confirm arrangements.
Staff primarily speak Japanese; English support may be limited, so contact the hotel ahead of your stay if you need assistance in English.
The hotel offers indoor and outdoor dog runs, a forest walking path of about 400 metres, and in-room dog amenities such as crates, bowls and cleanup supplies. Some room types also include private garden areas for dogs.
The hotel is a short drive from Shirakaba Lake (about 20 minutes) and nearby hiking trails, museums and outdoor sites where dogs are often permitted on leash; specific access rules vary by spot. Ask the front desk for dog-friendly recommendations and directions.
Private on-site parking is available and the hotel is car-friendly. Nearest major train stations require a short taxi or drive to reach the hotel, so contact the hotel for the best public-transport route and timing.