Atami Tensui
7,9/10 Very good - Based on 106 reviews
Atami Tensui presents itself as a Japanese modern auberge in Atami, Shizuoka, combining clean-lined, contemporary interiors with traditional touches. Guest rooms range from tatami-style layouts to king and twin configurations, and several room types include private outdoor baths or rooftop-facing open-air tubs; some suites feature an attached outdoor jacuzzi for exclusive bathing. The hotel emphasizes a carefully curated aesthetic across rooms, subtle seasonal décor changes and small extras such as complimentary welcome drinks and snacks offered in the on-site dining area.
The property centres its appeal on bathing: a gender-separated main bath area with an outdoor onsen, rooftop open-air bath and jet-bath facilities draws on a chloride‑sulfate spring locally described as a “beauty bath.” A stone-heat wellness room (gambanyoku) and treatment options extend the spa offering, and the combination of public facilities plus in-room bathing options positions the hotel as both a ryokan with onsen and, for certain room types, a ryokan with private onsen experience within Shizuoka. Towels, toiletries and bathing amenities are provided to support relaxed bathing routines.
Meals follow a modern kaiseki approach that highlights seasonal seafood and regional produce, presented with both traditional and inventive touches by the kitchen team. Staff service is oriented to an attentive, adult-focused atmosphere and the property supplies practical conveniences such as on-site parking and public-area Wi‑Fi. Located within easy reach of Atami’s transport hub—roughly ten minutes by car from JR Atami Station—the auberge suits visitors seeking a compact, design-led ryokan stay with accessible hot-spring facilities and refined seasonal dining.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Atami Tensui
Positive Reviews
Attentive, friendly staff
Many guests highlighted polite, helpful and warm service from the staff, mentioning courteous interactions and attentive hospitality throughout their stay.
Delicious and creative meals
Dinner and breakfast received frequent praise — dinners described as inventive and well-presented, with the chef’s care noted, and breakfasts praised for variety and taste.
Good onsen and spa offerings
The hot springs, rock‑bath (ganbanyoku) and related facilities were appreciated; guests enjoyed the baths, spa treatments and availability of refreshments after bathing.
Clean, comfortable rooms
Rooms were described as clean, comfortable and spacious by many reviewers, with comfortable bedding and pleasant in‑room amenities (large TV mentioned).
Relaxing atmosphere and convenient layout
Visitors found the ryokan restful and peaceful, enjoying a stress‑free stay; some praised the convenient layout with baths and facilities close to guest floors and the welcome drinks/snacks on arrival.
Negative Reviews
Bath size, cleanliness and crowding issues
Several guests noted small baths or lack of views from baths, occasional concerns about bath cleanliness, and peak‑time crowding that made it hard to use the onsen comfortably.
Rock‑bath (ganbanyoku) limitations
Some reviewers felt the ganbanyoku sessions were too short or not warm enough, reducing enjoyment of that facility.
Changing rooms and shared facilities can be tight
Comments mentioned narrow or small changing areas and crowded locker spaces when many guests used the baths at once.
Location and access inconveniences
A number of guests found the property’s location inconvenient — uphill or requiring transfers/shuttles — and noted a lack of nearby convenience stores or on‑site vending outside the parking area.
Room assignment and minor facility issues
A few guests were disappointed by room assignments (expecting a bed or sea view but receiving a futon/room without view), and some reported small maintenance or comfort issues (air‑conditioning/heating control problems, worn elevator surfaces, and paid post‑meal coffee).
Frequently Asked Questions
Room types vary from double and twin layouts up to Japanese-style rooms that sleep up to four guests using beds and futons; check the specific room description when booking for exact capacity.
Yes — the property offers public indoor baths, an open-air onsen, and a private stone bath on the premises, while some room types include a private outdoor bath or jacuzzi.
Tattoos may lead to refusal of access to the property’s public baths; guests with tattoos should use private or in-room baths to avoid restrictions.
A free shuttle from JR Atami Station runs for limited hours and must be reserved in advance; otherwise the hotel is reachable by local bus or a short taxi ride (about 10–20 minutes).
The nearest major airport is Haneda; the usual route is Keikyu/rail to Shinagawa and then the Tokaido Shinkansen or JR lines to Atami Station, followed by the hotel shuttle or a short taxi ride.
Standard check-in begins in the afternoon (around 15:00) and check-out is in the morning (around 10:00); guests with dinner-inclusive plans must arrive earlier (by about 18:00) if they intend to dine at the hotel, and late arrivals should be notified to the property in advance.
The hotel’s primary operating language is Japanese, though staff are generally helpful; for specific needs or requests (dietary, arrival times, shuttle) contact the property in advance to confirm arrangements.
There is an on-site restaurant serving multi-course Japanese and creative dishes that highlight local seafood, plus a welcome service with drinks and snacks; inform the hotel ahead of your stay about allergies or dietary requirements.
The immediate area around the ryokan has limited convenience-store options, so guests may want to bring small essentials or ask the hotel staff for assistance obtaining supplies.
Atami Tensui is close to local attractions such as Kinomiya Shrine, Kiunkaku, the MOA Museum and Atami Sun Beach; most sites are reachable by a short taxi, local bus, or from Atami Station via regional trains.