Yutorelo-an ANNEX
7,8/10 Very good - Based on 616 reviews
Yutorelo-an ANNEX sits quietly on the slopes of Hakone Gora as the annex of a small chain of onsen inns, presenting a compact collection of individually styled rooms that blend tatami space with modern conveniences. Accommodation ranges from traditional tatami rooms to larger units with en-suite baths; many rooms open onto private balconies and a number offer kitchenettes or basic self-catering equipment. The property’s positioning beside the Hakone Tozan Cable Car makes it a practical base for visiting the Open-Air Museum, local parks and mountain trails while avoiding urban bustle.
The property emphasizes its onsen programme: source-fed, free-flowing hot spring water feeds both communal bathing facilities and bookable private outdoor baths, so guests can reserve a more intimate soak. Public baths are gender-separated and operate on evening schedules, while private onsen options are offered for couples or families by reservation. This makes Yutorelo-an ANNEX an appealing ryokan with private onsen in Hakone and suitable for travellers seeking a balance of traditional bathing culture; it also functions as a ryokan with private onsen Kanagawa.
Rooms are equipped for short stays and small groups, with refrigerators, microwaves and cookware available on request, and the annex supplies seasonal meal sets that can be prepared in-room or provided as packaged courses with advance ordering. Practical services include complimentary Wi‑Fi, luggage storage and a scheduled afternoon shuttle between the nearby station and the property to simplify arrivals. Staff focus on concierge-style support for onsen reservations, local excursions and restaurant suggestions, which helps keep stays compact, convenient and centred on bathing and nature.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Yutorelo-an ANNEX
Positive Reviews
Onsen available and enjoyable
Multiple reviewers praised the onsen at the property—easy access from the hotel, pleasant bathing experience and a highlight of the stay (some noted opening hours to plan around).
Spacious traditional Japanese rooms with views
Rooms are often described as large, clean and attractively furnished in traditional Japanese style (tatami areas, verandah/balcony) with good mountain/sea views, quiet and comfortable for families or couples.
Helpful and friendly staff
Staff were repeatedly noted as kind, accommodating and helpful — several guests mentioned particular staff going out of their way to assist with arrival or special requests.
Very convenient to cable car / station
Many guests appreciated the location directly by the cable car/tram stop, making the site convenient for sightseeing and transfers despite the hilliness of the area.
Good value and family-friendly amenities
Guests found the accommodation good value: large spaces suitable for groups, supplied robes/slippers/towels and in some units a kitchenette or dining area that made stays practical for families.
Negative Reviews
Difficult access and uphill location
The hotel sits high above the town; many guests found the approach steep. Dependence on the funicular was mentioned, with limited operating hours and the need for a special ticket not always clear to visitors.
Reception/service hours and luggage issues
Reception is unmanned during certain hours (evening and mid-day gaps reported), causing problems for late arrivals, storing luggage after checkout and reaching staff when needed.
No kitchenware supplied by default
Several reviewers reported that rooms with kitchenettes lacked plates, cutlery and cookware unless specifically requested at check-in; some returned late and were told items were unavailable.
Property shows wear and some maintenance issues
Multiple comments noted aging or worn common areas and small defects in rooms (e.g., torn flyscreen, difficult sliding doors, tired lobby/ exterior) that reduce the overall polish.
Limited dining options and occasional facility inconsistencies
Guests reported few open restaurants nearby (especially on weekdays/late), and some found onsen hours/temperature inconsistent with expectations; a few also noted lack of Wi‑Fi in rooms.
Frequently Asked Questions
Room sizes vary from single to family-style tatami rooms; check the room description for each listing to confirm the maximum occupancy for your chosen room.
The property has on-site hot spring baths for guests; ask reception about private or reservable baths as availability and booking rules may vary.
A free shuttle and station pick-up service is offered; please contact the property in advance or on arrival to arrange collection.
The ryokan is roughly 75 km from Haneda; common routes are train to Odawara then the Hakone Tozan Railway and cable car to the Gora/Naka‑Gora area followed by a short walk or shuttle transfer.
English-speaking staff are available to assist international guests, alongside Japanese-speaking staff.
Expect tatami rooms with futons, verandas or mountain views, and communal onsen bathing that reflect a traditional Hakone ryokan experience.
Hakone Gora Park, the Hakone Open‑Air Museum and Hakone Kowakien Yunessun are all within walking distance or a short local transit ride.
The nearest cable car (Naka‑Gora/Nakagora) is a short walk away; the Hakone Tozan Railway, local buses and sightseeing ropeways connect you to major attractions.
Standard check-in begins at 15:00 and check-out is by 10:00; if you expect a late arrival notify the property in advance so they can advise reception arrangements.
Pets are not permitted on site; there are convenience stores and restaurants within walking distance though the area is hilly and some shops close early; contact the property directly to discuss group bookings or requests for private-use facilities.