Shin Kadoya
9,3/10 Exceptional - Based on 81 reviews
Shin Kadoya is a traditional Japanese-style ryokan set on a hillside in Atami, Shizuoka, offering a quietly staged encounter with classic ryokan hospitality. The property maintains a modest collection of guest rooms — each with its own bath and washroom — and several rooms feature private open-air baths and terraces with coastal views; a distinctive maisonnette called "Hikari" pairs an in-room pool with an open-air onsen. Meals emphasize seasonal kaiseki served in-room, and guest rooms are arranged in varied layouts rather than a single standard plan, supporting both intimate stays and small-group bookings.
The ryokan operates its own springhead, Hirato-no-yu, and presents both gender-segregated large baths and open-air facilities including a rooftop bath. The source water is reported at about 59 °C at origin with an abundant yield of roughly 95 liters per minute and is described as a calcium–sodium chloride spring piped directly from the source. Guests can choose rooms with private outdoor tubs or use the communal onsen areas; the steady supply from the on-site source is a defining feature for those prioritizing a genuine thermal experience.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Shin Kadoya
Positive Reviews
Attentive, friendly service
Many reviews highlight exceptionally helpful and polite staff, noting personalized attention (explaining yukata, providing English info, accommodating requests and food allergies) and occasional extra assistance such as driving guests when transport was difficult.
Outstanding onsen facilities
Guests repeatedly praise the baths — private in‑room onsens, rooftop open‑air onsen and large public baths — describing them as fantastic, relaxing and a key reason for enjoying the stay.
High-quality meals and in-room dining
Food is frequently described as excellent, plentiful and well served (many enjoyed multi-course in‑room meals and special touches like individual clay‑pot rice).
Beautiful traditional rooms and great views
The ryokan’s rooms are noted for authentic Japanese style (tatami, futons, yukatas), spacious terraces and impressive ocean or garden views; many guests said the rooms exceeded expectations.
Peaceful atmosphere and good amenities
Reviewers mention a calm, quiet setting, thoughtful bathroom amenities (shampoo/conditioner/body wash) and overall comfortable, relaxing facilities that contributed to a memorable stay.
Negative Reviews
Inconvenient location and transport
Multiple guests found the property somewhat out of the way with steep, winding access and no regular shuttle; some had difficulty finding the entrance or getting taxis, requiring extra time or staff assistance.
Limited English information and signage
Several reviews requested clearer English signage and basic information (e.g., about breakfast inclusion, onsen controls, or services), as many brochures and instructions were primarily in Japanese.
Occasional food/service inconsistencies
A few guests reported inconsistency in meal quality (some dishes bland or served cold) and at least one instance of a staff member’s service being perceived as rough or not up to the usual standard.
Comfort and safety minor issues
Comments included thin bedding/mattress preference for firmer beds, very forceful elevator doors that close quickly, and low chairs that can be hard to use for some guests.
Facilities and layout concerns
Some guests noted worn interior areas, limited power outlets in rooms, and a somewhat maze‑like layout that can make walking to public baths or finding entrances less straightforward.
Frequently Asked Questions
Most rooms are arranged for two guests, and the ryokan has 20 rooms with a total capacity up to 120 guests; contact the property for specific larger-room or extra-guest arrangements.
Shin Kadoya offers a natural hot spring drawn from its own springhead, with a large gender-segregated communal bath and an open-air bath; the spring is a high-temperature calcium–sodium chloride spring.
Some room types include private open-air baths, but dedicated private-rental family baths are not prominently listed—ask the ryokan directly if you need an exclusive booking.
There is no regular airport shuttle listed; the standard route is to take the train to Atami Station and then a short taxi (about 8 minutes, ~2 km) or use nearby Kinomiya Station and walk.
From Tokyo you can reach Atami by shinkansen in about 50 minutes, then take a taxi or local train to the ryokan; access from Narita or Haneda typically follows the train route to Atami Station.
Japanese is the primary language, and the ryokan provides English-language information on its website; staff can usually assist in basic English but may have limited fluency.
Both dinner and breakfast are served to guests in their rooms, with seasonal kaiseki-style dishes commonly prepared by the ryokan.
Standard check-in begins at 15:00 (3:00 pm) and check-out is by 11:00 am.
The ryokan overlooks Atami with convenient access to Atami Sun Beach (about 1.1 km), Kinomiya Shrine, the Atami Ropeway, coastal views and local shopping streets, and offers fireplace or observatory views for fireworks on select nights.
Pets are not listed as a standard amenity—guests should confirm directly with the ryokan; convenience stores and a shopping street are within walking distance for basic supplies.