Atagawa Prince Hotel
7,8/10 Very good - Based on 127 reviews
Atagawa Prince Hotel occupies a hillside position within the Atagawa Onsen district of Higashiizu in Shizuoka Prefecture, offering coastal views and easy access to Izu-Atagawa Station by a short walk or shuttle service. The property combines ryokan-style rooms with some Western options, a lobby lounge and seasonal outdoor pool, while providing practical amenities such as free parking and a reception that handles local transfers. Its location on eastern Izu makes it a convenient base for shore-side sightseeing and nearby thermal attractions.
Bathing is the core attraction: the hotel operates a range of communal indoor and open-air hot spring facilities alongside a selection of rentable private open-air baths so visitors can reserve exclusive time for a quieter soak. Multiple onsen types and outdoor baths are spread across the site and organised to suit different group sizes; dining generally focuses on multi-course Japanese seafood menus served in traditional style. This makes the property a ryokan with onsen in Shizuoka that balances public bathing areas with private-bath options.
The accommodation comprises roughly fifty rooms and a capacity for several hundred guests, supported by on-site services including a karaoke room, esthetic treatments and banquet spaces for group dining. Check-in and check-out times, parking volume and private-bath booking procedures are listed in the hotel’s guest information and reservation materials; guests are advised to reserve private onsen slots in advance. For travellers seeking a ryokan with private onsen in Shizuoka, the property presents a blend of communal hot-spring culture and bookable seclusion.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Atagawa Prince Hotel
Positive Reviews
Extensive onsen and spa facilities
Several guests praised the variety and quality of the onsen offerings — multiple public baths, private onsens, indoor/outdoor pools, sauna and mineral pools were highlighted. The hotel also offers spa massages that many found excellent.
Scenic location and ocean views
Reviewers liked the setting at Izu Atagawa — quiet onsen town, hilltop position with sea views and proximity to nature and coastal villages. Many mentioned the view from rooms and the relaxing atmosphere.
Comfortable traditional rooms
Many guests enjoyed the large, tatami-style rooms and futon beds (described as comfortable and matching the photos). Rooms were often described as spacious and characterful.
Convenient transport and on-site conveniences
Guests appreciated the free pick-up/minibus service from the train station, close location to the JR station, available parking, a 24‑hour small self‑service shop in the hotel and a FamilyMart across the street — all making arrivals and short stays easy.
Good breakfast and attentive service (generally)
Multiple reviews recommended getting breakfast (served in private tatami rooms by attentive staff) and noted helpful, warm service from many employees, which enhanced the overall experience.
Negative Reviews
Aging building and dated facilities
Several reviewers reported that parts of the hotel are old or built in additions over the years: bathrooms, in‑room bathtubs and some appliances need updating or renovation and some areas show wear.
Reception issues and language barriers
Multiple guests experienced cold or rude behaviour from reception staff and difficulties communicating in English. A few reported service incidents that felt discriminatory or poorly handled at check‑out or when asking for help.
Strict and inconsistently enforced tattoo policy
Guests with tattoos found public onsen access restricted and were told to book private baths; enforcement appeared inconsistent between staff, causing frustration for visitors who expected to use the public hot springs.
Cleanliness and pest concerns in some rooms
A minority of reviews described serious cleanliness problems in particular rooms — reports included moldy smells, dust, stains, crumbling windows and even a cockroach, leading to strong dissatisfaction for those stays.
Plumbing delays, confusing layout and mobility challenges
Several guests noted that hot water from taps takes a long time to heat (about 10 minutes), the hotel’s multiple additions and lifts/stairs make navigation confusing, and the hilltop location plus many stairs can be difficult for guests with limited mobility.
Frequently Asked Questions
Most rooms are for 1–2 adults; some Japanese-style rooms can accommodate 2 adults plus 1 child and larger family-style rooms are listed on booking — check the room details when reserving.
Yes — the hotel offers multiple hot-spring baths including indoor and open-air (rotenburo) facilities, with a variety of bathing areas across the property.
Private onsen rentals are available and some room types include small in‑room hot-spring facilities; please request availability and reserve directly with the hotel.
A free shuttle service is offered; guests are advised to contact the hotel in advance to arrange pickup, typically from Izu-Atagawa (Izu Kyūkō) station.
Take the Odoriko/limited-express or local services on the Izu Kyūkō line to Izu-Atagawa station (direct services from Tokyo are available), then use the hotel shuttle or a short taxi ride or walk to the property.
The nearest regional airport is Shizuoka Airport (about 80–90 km); Haneda (Tokyo) is the major international option — from either airport use a mix of trains/buses or car to Izu-Atagawa station, then the hotel shuttle or taxi for the final leg.
Japanese is the primary language; staff assistance in English and Chinese may be available on request, so notify the hotel ahead if you need language support.
Standard check-in begins at 15:00 and check-out is by 10:00; guests on half-board plans should arrive by 18:00 to be served dinner on the same day.
Pets are not allowed at the property, and there is a convenience store (FamilyMart) adjacent to the hotel for basic supplies.
The ryokan serves traditional Japanese kaiseki-style seafood courses and offers private dining options for dinner; the hotel is also a good base for onsen-town walks, coastal views and nearby attractions such as Atagawa You Yu Beach.