KAMENOI HOTEL Atami
7,8/10 Very good - Based on 1667 reviews
KAMENOI HOTEL Atami sits on a gentle hillside overlooking Sagami Bay, offering a blend of traditional Japanese ryokan touches and modern hotel comforts. The property highlights its hot-spring facilities, including large public baths and rooms promoted with attached open-air baths, which together position the property as a ryokan with onsen in Atami, Shizuoka. Guest rooms vary from tatami-style suites with ocean or city views to family-oriented layouts with balconies; many room categories emphasize panoramic sightlines and direct access to thermal water for relaxation.
Dining centers on a sizable buffet concept that pairs local seafood and seasonal ingredients with Western options and live-cooking stations; the buffet layout includes a children’s corner and several set-menu choices for guests seeking a quieter meal. On-site facilities extend to a small spa area, a lounge, and practical services such as free private parking and EV charging, making the hotel convenient for road trippers. Accessible room types and family-friendly amenities are offered alongside quieter, higher-tier rooms that feature private bathing options for more intimate stays.
The property operates a scheduled shuttle service from JR Atami station and sits within easy driving distance of cultural highlights and coastal attractions, which makes it well suited to multi-generation travel and short coastal getaways. For visitors seeking elevated privacy, select accommodation types include in-room outdoor baths, confirming the hotel as a ryokan with private onsen in Shizuoka Prefecture for guests who prefer a secluded soak while keeping close to Atami’s sightseeing and dining choices. Reservations and arrival logistics are managed directly with the hotel to accommodate shuttle and room-type requests.
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Points of interest nearby
Review summary for: KAMENOI HOTEL Atami
Positive Reviews
Relaxing onsen / hot springs
Many guests praised the onsen as pleasant and relaxing, noting it as a highlight of the stay and a good place to unwind.
Fantastic sea and mountain views
Rooms often offer excellent ocean and mountain views from the room or balcony; several reviewers said the scenery significantly enhanced their stay.
Generous buffet and quality food
The breakfast and dinner buffets were frequently complimented for variety and quality (sashimi and other stations mentioned), with multiple guests recommending the dinner buffet.
Friendly, helpful staff
Staff were repeatedly described as friendly, accommodating and helpful (including assisting with photos and changing meal times), contributing to a welcoming experience.
Spacious, clean and comfortable rooms
Guests reported large, well-maintained rooms that feel comfortable (tatami areas noted), often soundproof with good amenities and a pleasant stay environment.
Negative Reviews
Transport and shuttle limitations
Multiple reviewers noted access issues: the hotel is up a hill/out of town, shuttle buses are small, often full or hard to book, and public transport is limited at night, meaning taxis are sometimes required.
Buffet repetition and inconsistent dinner quality
Several guests reported that buffet items were repeated on consecutive days and some found the dinner buffet disappointing or in need of more variation for multi-night stays.
Dining seating and busy/noisy dining room
Some reviewers were disappointed that breakfast/dinner seating does not always have a view; others found the dining room crowded and noisy at peak times.
Check-in delays, limited elevators and accessibility
A few guests mentioned long check-in times, not enough elevators, and occasional inconvenience moving luggage or accessing facilities due to building layout or small shuttles.
Language & minor comfort issues
A handful of guests experienced limited English from staff or minor room comfort issues (beds described as firm/thin by some, and rooms feeling dry in winter).
Frequently Asked Questions
Yes — the hotel has natural hot spring facilities including large public baths and outdoor baths for guests to enjoy.
Yes — the renovated property offers some guest rooms with private open‑air baths that overlook the sea or city.
Public baths at many Japanese hotels may restrict visible tattoos; private in‑room baths are private, so tattooed guests generally prefer those — contact the hotel in advance for clarification.
Yes — a free hotel shuttle runs between JR Atami Station and the hotel (about 15 minutes); reservations are required and seating is limited.
From Haneda take the Keikyu Line to Shinagawa, transfer to the JR Tokaido Shinkansen to Atami Station, then use the hotel shuttle or local bus/taxi for the final 15–20 minutes.
Staff can assist in Japanese, English and Chinese, though English support may be limited in some situations; simple advance requests are recommended.
Check‑in is from 3:00 PM to 6:00 PM and check‑out is by 11:00 AM; the hotel asks guests to advise arrival time in advance.
Room maximums vary by room type; family rooms can accommodate groups up to about four guests, cribs and extra beds are generally not available, and children aged three and above are treated as regular occupants — confirm exact occupancy when booking.
Pets are not permitted on the property; some rooms have private in‑room baths, but full private public‑bath rentals are not guaranteed — ask the hotel when you book.
The hotel has onsite restaurants offering buffet breakfast and Japanese course/dinner options, while convenience stores and supermarkets are located near Atami Station — expect a 15–20 minute shuttle or bus ride to reach them.