Itoen Hotel Atagawa
6,6/10 Good - Based on 153 reviews
Perched on a hillside above Atagawa Onsen, Itoen Hotel Atagawa is a mid‑size coastal ryokan operated by a national hotel group, offering ocean views toward the Izu islands from many rooms and communal areas. The property frames the sunrise over Sagami Bay and places guests within easy reach of the hot‑spring neighbourhood and nearby beach. Layouts favor traditional Japanese rooms with tatami and futon set‑ups alongside some westernized options; public areas include a restaurant, a lounge, and on‑site parking for guests.
The bathing facilities are a central feature: large gender‑separated indoor and rooftop baths, a hinoki (cypress) open‑air bath with sea views, and a bookable open‑air private bath for those seeking an exclusive soak. The waters are described on site as mineral hot springs typical of the area and the hotel posts clear operating hours and usage rules; private‑use slots are available for an additional fee and tattooed guests should check the property’s bathing policy in advance. The combination of shared thermal pools and reservable private baths positions the property as a practical ryokan with private onsen in Izu for visitors who value both public hot‑spring tradition and occasional seclusion.
Meals are served in a large dining hall in buffet format, with an all‑you‑can‑drink option offered at dinner and periodic local ingredient fairs that highlight Shizuoka produce and seafood. Recreation and amenities include an indoor pool, karaoke and game facilities, luggage storage and group‑friendly spaces, making the hotel suitable for family stays and small groups. Practical details on check‑in times, room types and parking capacity are published by the operator; travellers headed to the Izu coast will find this ryokan with private onsen in Shizuoka combines straightforward facilities with panoramic sea views.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Itoen Hotel Atagawa
Positive Reviews
Relaxing onsen and outdoor baths
Multiple hot spring facilities, including a well-liked open-air (roten) bath, provided a relaxing experience and helped guests unwind.
Nice sea views and sunrise from rooms
Many rooms offer sea views and guests reported beautiful vistas and the ability to watch the sunrise from their rooms.
Good value / affordable pricing
Several guests noted the hotel offers good cost-performance—affordable rates with more than expected in terms of food and basic services.
Free leisure facilities and activities
Complimentary amenities such as karaoke, table tennis, pool and large communal baths were appreciated and added entertainment value.
Food quality and variety (some highlights)
Guests enjoyed the buffet and specific dishes (fresh fish, crab all-you-can-eat at times); some staff serving dining areas were praised for politeness.
Negative Reviews
Aging building and worn rooms
Many reviews mentioned old, poorly maintained facilities—peeling wallpaper, cracked walls, broken ceilings and generally dated equipment in rooms and public areas.
Cleanliness and hygiene concerns
Several guests reported issues such as mold, slippery onsen floors, a cockroach, and dirty items (eg. water bottles), indicating inconsistent housekeeping or hygiene standards.
Plumbing and bathroom problems
Reports included clogged toilets, showers not working or no water from taps, and very hot bath water — showing recurring maintenance problems in bathrooms.
Buffet service and management shortcomings
Some reviewers said buffet variety was limited, items were not replenished promptly, and food-service practices (cleaning/handling) were sometimes poor.
Service delays and inconsistent staff interaction
Complaints included long check-in waits and staff who appeared unengaged or unfriendly in some cases; service quality was uneven across visits.
Frequently Asked Questions
Room types include Japanese-style rooms that commonly sleep up to four guests on futons; family and quadruple options are available and children are welcome, but extra rollaway beds and baby cots are not provided.
The hotel has large indoor baths and an open-air rooftop bath with a gender-rotation schedule; public bath hours are generally from 15:00–24:00 and 05:00–10:00.
Some room types include an in‑room open‑air bath, and the hotel also offers a reservable private open‑air bath with limited evening time slots—reserve at the front desk on arrival.
Tattoos are not permitted in the hotel's public bathing areas.
The official site announces a round‑trip shuttle service; Izu‑Atagawa Station is a short walk from the property (around 6–10 minutes) — check the hotel for shuttle schedules and pickups.
Most guests travel by train to Izu‑Atagawa Station and walk the short distance to the hotel; the nearest regional airport is Mt. Fuji Shizuoka, while Tokyo’s Haneda is commonly used for longer routes—confirm transfers when planning.
Check‑in begins at 15:00 (booking notes an arrival window typically shown as 15:00–18:00) and check‑out is by 11:00; quiet hours are requested between 21:00 and 08:00.
The hotel serves buffet‑style dinner and breakfast in a large restaurant; dinner service features an all‑you‑can‑drink alcohol offering and breakfast hours are generally around 07:30–09:00.
Pets are not allowed at the property; private use of the hotel is not standard, though the private open‑air bath can be reserved for small private use—contact the hotel for group or special requests.
The Atagawa Tropical & Alligator Garden is within a short walk and the beach is about 300 metres away; regional attractions such as Izu Shaboten Zoo, Izu Animal Kingdom, Jogasaki Coast and Mt. Omuro are reachable by short drive, and local shops and convenience stores serve basic needs.