The Lake View Toya Nonokaze Resort
8,9/10 Excellent - Based on 1267 reviews
The Lake View Toya Nonokaze Resort sits on the lakeside of Toya and frames Mount Yotei and Nakajima Island from nearly every public vantage and guest room. Designed as a multi-style spa resort, it combines contemporary Japanese interiors with panoramic glazing so that rooms—ranging from compact lake-view doubles to larger suites—prioritize the view; several room types include their own lake-facing baths. Positioned as a ryokan with onsen Hokkaido, the property blends traditional bathing culture with hotel-style services and multiple room-and-meal configurations to suit different trip purposes.
Bathing facilities are a central feature: a rooftop open-air bath is engineered to visually extend toward the lake, while the panorama indoor bath and a retro-themed public sento offer distinct atmospheres. Private onsen options are available both as rentable small baths for a single party and as in-room lake-view baths in select accommodations, with dedicated hours for private use and advance reservation recommended. The mix of communal and private bathing makes this a viable ryokan with private onsen Hokkaido for visitors who want flexibility between shared spa spaces and secluded thermal experiences.
Dining is presented across four different formats—lake-view buffet, seasonal kaiseki, private dining rooms and a French-influenced kaiseki option—allowing guests to choose between casual and formal meal experiences. On-site extras include a glass art gallery, relaxation salon, bedrock saunas and retail areas, plus shuttle connections to larger transport hubs by reservation; nearby attractions such as the Mount Usu ropeway and local observatories are within short driving distance. Overall, the property is arranged for travelers seeking lakeside scenery, varied bathing options and multiple dining styles in a single resort setting.
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Review summary for: The Lake View Toya Nonokaze Re…
Positive Reviews
Spectacular lake views and fireworks
Many guests praised rooms and private onsens with breathtaking year-round views of Lake Toya; several noted you can enjoy the fireworks directly from the room or nearby waterfront.
Excellent food and varied buffet
The dinner and breakfast buffets were frequently highlighted for variety, tasty dishes and creative presentation; standout items mentioned include steaks, sushi/sashimi and freshly squeezed juices.
Outstanding onsen facilities
Reviewers valued the range of hot-spring options — private in-room onsen, rooftop/outdoor and indoor baths — describing them as relaxing, clean and a major highlight of the stay.
Warm, attentive service and grand welcome
Many reports of friendly, professional and helpful staff; guests appreciated warm greetings on arrival, attentive service and occasional VIP-like treatment.
Comfortable, luxurious rooms and atmosphere
Guests described rooms as spacious, comfortable and often luxurious, with large windows, tasteful interiors and a relaxing, cozy atmosphere throughout the property.
Negative Reviews
Parking and access problems
Several guests were annoyed by parking arrangements — attendants directing cars to a distant secondary lot rather than on-site parking, making access inconvenient.
Value concerns and buffet quality inconsistency
Some reviewers felt the hotel was expensive for what was offered; a few noted the buffet emphasized quantity over top-level quality, and several suggested the sushi/sashimi could be improved.
Outdated or worn areas in parts of the property
Multiple comments referenced dated rooms, lifts or spa areas, small maintenance issues (e.g., mold on curtains, small bathrooms) and requests for renovations in some zones.
Crowding and operational issues
Guests reported the hotel can be busy and crowded (notably at breakfast), with occasional long or cumbersome check-in processes and limited availability of on-site cafés in the afternoon.
Minor cleanliness/comfort and service quirks
A few mentions of mineral staining in a traditional onsen (turn-off for some), smoking odors in some indoor areas, small towel size or thinness, and isolated instances of brusque staff behaviour at food stations.
Frequently Asked Questions
Maximum occupancy varies by room type; children aged 6 and older count as adults toward the room’s maximum. Extra beds and baby cots are not available.
Yes — the hotel offers rooftop open-air and panorama public baths, a retro-style public sento, saunas, and bookable private onsen for guests. Private baths are reserved for short time slots and must be booked in advance.
The hotel operates shuttle services from New Chitose Airport and JR Sapporo Station by prior reservation; seating is limited so you should reserve early or call the hotel if you are within a few days of arrival. Shuttle schedules are fixed and cannot deviate from set stops.
The hotel shuttle typically makes the journey in around two to two and a half hours, while private car or taxi travel takes about 1.5 hours; train and bus routes with transfers can take longer (around 2–4 hours) depending on connections.
The property provides English-language information and front‑desk staff can assist in English for standard check‑in and sightseeing queries; for detailed requests or interpreter needs, contact the hotel before arrival.
The hotel is a short walk from Lake Toya and close to Sairo Observatory, Showa‑Shinzan and Mount Usu (Usuzan Ropeway), and sightseeing cruises on the lake, all suitable for day visits. Many attractions are within a short drive.
Local transport includes Donan Bus services, taxis from Toya Station, and short local bus links to sights; the hotel shuttle covers specific routes only. Some attractions are best reached by taxi or a short drive.
Standard check‑in begins at 15:00 and check‑out is by 11:00. Guests who wish to dine on site should arrive early enough to check in before the dinner service cutoff and notify the hotel of late arrivals in advance.
Yes, private onsen and certain private saunas are available to staying guests by reservation for limited time slots and face the lake. Ask the front desk to book a slot during your stay.
Pets are not permitted at the property. There are shops and convenience stores in the Toyako Onsen area within walking distance, while larger supermarkets are a short drive away.