KAMENOI HOTEL Yaizu
7,8/10 Very good - Based on 170 reviews
KAMENOI HOTEL Yaizu sits on a wooded hill above Suruga Bay, offering ocean-facing rooms and a mix of Japanese-style tatami and modern western layouts following a recent renovation that refreshed guest rooms, the lobby and dining areas. The property presents practical family-friendly facilities including an indoor kids' park, coin laundry and a small shop selling regional specialties. Accommodation choices run from compact ocean-view twin and Japanese-style rooms to larger family quadruple and triple configurations designed for groups and multi-night stays.
Wellness is a central feature: the hotel channels naturally warm spring water into a communal bathing area on an upper floor with panoramic bay views, while select guestrooms provide private open-air baths that let guests soak with the sea as a backdrop. The thermal water is described by the property as containing about half the salt concentration of seawater, which adds to a buoyant, soothing sensation. These options make the property suitable for travelers seeking a ryokan with onsen in Shizuoka and for those preferring a ryokan with private onsen in Yaizu, Shizuoka.
Dining focuses on local seafood, with multi-course kaiseki menus that highlight Yaizu bluefin tuna prepared in a variety of styles alongside seasonal vegetables and regional accompaniments. Shared spaces include a remodeled dining room with large windows, a compact game corner and karaoke room, plus on-site parking and a 24-hour front desk for convenience. The hotel functions as a convenient base for central Shizuoka sightseeing, with straightforward road access to nearby attractions and a short drive from the main rail connection.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: KAMENOI HOTEL Yaizu
Positive Reviews
Stunning ocean views
Multiple guests highlighted excellent sea and night views from rooms, the onsen area and balcony baths, often noting the hilltop location provides a memorable panorama.
Authentic ryokan atmosphere and excellent kaiseki meals
Reviewers enjoyed the traditional Japanese ryokan experience—wearing yukata, multi-course kaiseki dinners and substantial, well-presented breakfasts with fresh seafood and local dishes.
Relaxing onsen and private baths
The public onsen (including a top-floor bath with bay views) and private in-room baths were repeatedly praised as relaxing and well maintained; some rooms offer private open-air/on‑balcony onsen.
Friendly, helpful staff
Staff were described as kind and accommodating—helping with dietary needs, shuttle information and generally contributing to a welcoming, authentic stay.
Clean, comfortable rooms and thoughtful amenities
Guests reported spacious tatami and Western-mix rooms, clean bathrooms, thoughtful touches (mini lights, towel racks, water servers), plus extras like laundry, vending machines and a small arcade area.
Negative Reviews
Limited transport and access
Several guests found reaching the hotel by train inconvenient due to reliance on a hotel shuttle with limited schedules; the road up to the hotel is steep, which some noted as a drawback.
Food service problems and menu repetition
While food quality was often praised, reviewers reported issues with meal timing and temperature (e.g., lukewarm miso soup, cold rice), and staying multiple nights could mean similar set menus each night.
Inconsistent service from some staff
A number of reviews mentioned inexperienced or undertrained dining staff—examples include plates being cleared too early and uneven service quality across shifts.
Missing or limited bathing amenities
Some guests wished for additional bathing options (outdoor public bath or sauna); others noted certain room types lack an in-room shower/bath, requiring use of the shared facilities.
Accessibility and minor facility nuisances
A few guests reported accessibility concerns (high toilet steps for elderly guests), occasional unpleasant drain odors in bath washing areas, slow elevators and noisy dining-room periods.
Frequently Asked Questions
Room capacity varies by type: doubles and twins for two, triples for up to three, quadruple/family rooms for up to four, and some family rooms accommodate up to five people with daybeds or stacking beds provided as described in the room details.
Yes — the hotel offers public hot spring bathing facilities for guests to use.
Some room types include a private open-air bath, but the official description notes those open-air baths are not fed by the hot spring.
The property provides a shuttle service (typically from nearby JR stations) — guests are asked to request/confirm pickup in advance; there is no regular public airport shuttle explicitly listed.
The hotel is about 12 miles (around 20 km) from Shizuoka Airport and reachable by car (free on-site parking); many guests arrive via local JR stations using the hotel shuttle or a short taxi ride.
The hotel primarily operates in Japanese, but the property provides English information online and staff can assist English-speaking guests; please notify the hotel in advance if you need extra language support.
There is an on-site restaurant serving Japanese cuisine with a focus on local Yaizu seafood and seasonal kaiseki dishes; some plans include dinner and breakfast, and breakfast is offered as an individual meal set.
The hotel has an on-site shop selling local specialties and souvenirs; convenience stores and supermarkets are available within a short drive of the property.
Pets are not allowed at the property; guests with visible tattoos may be restricted from using the public bathing facilities.
Standard check-in is from 15:00 and check-out is by 10:00; please inform the hotel of your expected arrival time in advance and note the entrance may be closed overnight (property requests guests advise late arrivals).