Hotel Hana Isawa
6,9/10 Good - Based on 107 reviews
Hotel Hana Isawa sits in the Isawa Onsen quarter of Fuefuki, Yamanashi, offering a traditional inn atmosphere with modern touches. The property combines Japanese-style tatami rooms, Western/Japanese rooms on the top floor with broader views, and a detached bungalow "Karei" that includes its own open-air bath and accepts pets. Located within easy walking distance of the local station and served by a shuttle between nearby group hotels, the property is a convenient choice when searching for a ryokan with onsen Yamanashi.
The property’s hot water is drawn from an on-site source and is offered across a variety of bathing spaces: an indoor large public bath with glass-fronted walls, two types of rotenburo (open-air baths) with differing strengths, and a family-use private bath called "Honobono Yu" available free for 50 minutes on a first-come basis. Bathing hours include an overnight cleaning window and gender rotations; the private bath is barrier-free and intended for small groups. These options suit travelers seeking a ryokan with private onsen Yamanashi.
Guest facilities emphasize seasonal, regionally focused cuisine—kaiseki dinners in dedicated dining rooms and a buffet-style breakfast with live cooking—as well as everyday conveniences such as refrigerators, kettles, yukata, toiletries and on-site parking. The hotel provides child-friendly spaces, private dining rooms for small parties and a reception desk that manages arrivals and private-bath reservations. A welcome fruit-liqueur bar in the lobby and on-site massage services are offered, and a kids' play area is available for families; standard check-in begins at 14:00 with check-out by 11:00.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Hotel Hana Isawa
Positive Reviews
High-quality onsen (hot springs)
Many guests praised the onsen’s water and overall bathing experience—private and public baths were described as relaxing and very good.
Convenient, central location
Several reviews highlighted the hotel’s proximity to the train station, nearby shopping, restaurants and park (some even noted views of Mt. Fuji), making sightseeing easy.
Friendly, attentive staff and service
Guests reported polite, helpful staff who answered questions, prepared futons on arrival, and provided thoughtful service during meals and stays.
Good food and breakfast
Multiple guests complimented the meals and large or tasty breakfast offerings provided by the hotel.
Family-friendly facilities and entertainment
Families appreciated amenities such as private reserved baths for children, play areas, video game and karaoke rooms, free parking, and features that entertained kids (e.g., train views).
Negative Reviews
Aging rooms and need for refurbishment
Several reviewers noted that rooms and facilities feel dated and would benefit from renovation or updates.
Small rooms and awkward layouts
Many guests mentioned rooms being small, with limited space for luggage and some furniture obstructing doorways or movement.
Issues with baths and shower areas
Complaints included small or enclosed outdoor baths (can't see sky), poor shower pressure or cold washroom water at times, and some private baths reported as dirty.
Cleanliness and maintenance concerns
A few reviews reported mold on walls or pipes, minor hygiene issues (an insect and hair found in a refrigerator), and other signs of deferred maintenance.
Operational/communication problems and timing
Guests experienced confusion about dinner reservations, early breakfast cut-offs that limited a relaxed morning, and minor missing items (e.g., a bin) or ongoing entrance procedures that some found inconvenient.
Frequently Asked Questions
Room types vary from standard Japanese rooms with up to five futons to mixed Western-Japanese family rooms (twin beds plus futons); several room types are suitable for families or small groups—select your number of guests when booking.
Yes — the property has large public baths, open-air rotenburo (gentle and strong types) and a private family bath for guests.
Public baths are typically open 14:00–02:00 and 04:00–10:00 with men's and women's baths switched between sessions; the private family bath is available 14:00–23:00 in 50-minute slots.
No regular airport shuttle is listed; the hotel is about a five-minute walk from Isawa-Onsen (Fuefuki) station, and the hotel can be contacted in advance to arrange private transfers.
The hotel website provides English pages; staff can assist guests but Japanese is the primary language, so contact the hotel ahead if you need specific language support.
Standard check-in begins at 14:00 (last check-in noted up to 24:00) and check-out is 11:00; guests on a dinner plan should check in by 19:30 to be served dinner.
Yes — the private family bath (“Honobono Yu”) can be used free of charge for 50 minutes per booking for up to three people; request it at check-in as availability is first-come, first-served.
Tattoos may result in refusal of access to public baths at the property; please check with the hotel or cover tattoos when using shared baths.
Most rooms do not accept pets, though the official site references a bungalow with an open-air bath that may permit pets; contact the hotel directly to confirm pet-friendly options and availability.
The hotel is in the Isawa-Onsen area with convenience stores and shops within a short walk of the station; nearby attractions include local wineries, fruit parks, Takeda Shrine and other regional sights, and the hotel offers bike rental for local exploration.