Matsunoyu
8,4/10 Excellent - Based on 22 reviews
Matsunoyu sits in the Tamatsukuri Onsen district of Matsue and presents itself as a traditional ryokan with onsen in Shimane Prefecture, combining classic Japanese hospitality with modern conveniences. The property arranges seven distinct room types, from compact Japanese-style rooms to a Panorama Suite that opens onto a private terrace with its own open-air bath. Public spaces emphasize a relaxed atmosphere: a glass‑lined main bath with high ceilings faces a planted garden, while communal lounges and a night bar provide informal places to unwind after sightseeing.
The bathing facilities are a central feature. A roomy main bathing hall includes an open-air section, Jacuzzi and sauna, and the ryokan also offers multiple reservable private open‑air baths in differing styles (wood, pottery, rock and jar) plus a limited number of guest rooms with individual outdoor baths, so guests seeking seclusion can choose a ryokan with private onsen experience. Tamatsukuri’s waters are traditionally prized for their moisturizing feel; the property arranges bathing schedules and private‑bath reservations to suit couples and families.
Dining emphasizes local San’in produce: evening buffets showcase regional ingredients such as Shimane wagyu, tempura, sushi stations, a Shijimi clam corner and seasonal seafood, while a resident pastry chef supplies a sweets selection; breakfast is served buffet‑style. Practical amenities include free parking, a complimentary shuttle to the local station, bicycle rental, a small spa/beauty service lineup, free Wi‑Fi and multilingual guest guides accessible by QR code. The ryokan functions well as a base for visits to nearby cultural sites such as Izumo Taisha, Adachi Museum and Matsue Castle.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Matsunoyu
Positive Reviews
Delicious and varied buffet meals
Multiple guests praised the buffet (dinner and breakfast) as homemade, tasty and offering a wide variety of dishes, with several saying the evening meal alone made the stay worthwhile.
Friendly, attentive staff
Several reviews highlighted very polite, warm and helpful service from staff; guests noted staff responsiveness and courteous interactions throughout their stay.
Spacious public baths and good onsen amenities
Guests appreciated the large bathing areas and onsen facilities, mentioning wide baths, outdoor/rotenburo options and plentiful bath amenities.
Clean, comfortable facilities
Many reviewers described the property as clean and comfortable, with well-maintained rooms and pleasant common areas.
Quiet, relaxing atmosphere
Multiple guests enjoyed a calm, relaxed ambiance that made it easy to unwind during their stay.
Negative Reviews
Some bathing facilities feel dated
A few guests felt parts of the baths and the sauna appeared old and in need of updates; one reviewer specifically mentioned the sauna was outdated and there was no cold plunge.
Onsen hours could be longer
At least one guest noted the large public bath closed at midnight and would prefer extended opening hours.
Parking is inconveniently located
A guest reported that the parking area was some distance from the property, making access less convenient.
Breakfast issues (coffee quality and buffet flow)
Some guests mentioned the breakfast coffee tasted bad, and one pointed out the buffet layout caused inefficient queues and suggested reviewing the arrangement.
Check-in, room location and noise concerns
A few guests experienced an uneven check-in process and would like smoother arrival procedures; others noted certain rooms had disappointing views and occasional noise from neighboring rooms.
Frequently Asked Questions
Room capacity varies by type; options include single, twin and Japanese-style rooms that sleep up to four guests (futons or twin beds). Check the specific room description when booking to confirm exact capacity.
Children are not permitted at this property. Please book accordingly.
The ryokan has large public hot-spring baths, an open-air bath, a sauna and beauty treatments, using Tamatsukuri’s skin‑benefiting spring water. Towels and bath amenities are provided in the bathing area.
The Panorama Suite features a private open‑air bath on its terrace; the property also offers private-bath options on request. Contact reception in advance to confirm availability and reserve a private bathing time.
Pets are not allowed at Matsunoyu. Please make other arrangements for animals before arrival.
A free shuttle between Tamatsukuri‑Onsen Station and the ryokan is offered but typically requires a reservation. For airport transfers, organized transport or taxis can be arranged through reception—please contact them ahead of your arrival.
Izumo Airport is about 20 km from the ryokan (roughly 30–50 minutes by car depending on traffic). The nearest rail stop is JR Tamatsukuri Onsen Station; the ryokan is a short taxi ride away and the station shuttle can be used if booked in advance.
Official check-in begins at 15:00 and check-out is by 11:00. Reception hours are generally daytime (contact details available on the property site) — notify staff if you expect to arrive outside normal check-in times.
The property provides multilingual support via QR‑code tools in over 100 languages and can handle enquiries and orders in multiple languages. Staff can assist with basic English and the multilingual system covers many other languages.
Buffet breakfast and dinner focus on San’in regional cuisine, including local wagyu, tempura, sushi and seasonal sashimi; additional items can be ordered through the multilingual system. Tamatsukuri Onsen town has souvenir shops, small cafés and convenience stores within walking distance, and larger attractions such as Tamatsukuri Shrine, Lake Shinji, Matsue Castle, Adachi Museum and Izumo Taisha are reachable by car or local transport.