Kasugai View Hotel
6,6/10 Good - Based on 166 reviews
Kasugai View Hotel sits in the Isawa hot-spring district of Fuefuki and positions itself as a comfortable, accessible retreat about ninety minutes from central Tokyo by train. The property blends Japanese-style rooms with Western options, offering tatami seating, yukata robes and choices of futon or beds to suit different travel styles. Public areas include a small souvenir shop, vending machines and a family-friendly restaurant that serves an evening buffet with a notable all-you-can-eat crab feature; a complimentary shuttle runs from the nearby train station for easier access. This ryokan with onsen in Yamanashi is presented as a straightforward base for exploring local wineries and mountain gorges.
The bathing facilities are a central feature: guests can use a rustic open-air bath alongside a spacious indoor whirlpool and gender-separated public baths supplied by alkaline hot-spring water, with on-site toiletries and hairdryers provided in the dressing rooms. Bath hours are split to allow overnight and early-morning use, with daily cleaning periods; bathing rules follow local onsen customs, including restrictions on swimwear and visible tattoos. The layout and amenities are aimed at relaxation rather than a private- onsen experience, so visitors should anticipate communal hot-spring facilities rather than in-room baths. The hotel thus functions as a ryokan with onsen, Yamanashi Prefecture, for travelers seeking a traditional public-bath stay.
Guest rooms range from compact twin rooms for business visitors to larger Japanese-style accommodations for families, all with free Wi‑Fi and free outdoor parking that accommodates coaches and private cars. Onsite services include a small spa and massage options, periodic cultural performances, and a restaurant serving buffet and occasional kaiseki menus by reservation; longer-stay and accessibility arrangements are supported. Practical details such as check-in times, shuttle information and dining cut-off policies are provided at booking, making the property a practical choice for travelers wanting easy access to regional attractions while experiencing communal onsen bathing.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Kasugai View Hotel
Positive Reviews
Friendly, helpful staff
Multiple guests praised the staff for being kind, attentive and helpful with check-in and service, improving the overall stay.
Relaxing onsen and large baths
Reviewers frequently noted the onsen and large public baths were clean, well‑maintained and soothing, including an enjoyable open‑air bath experience.
Tasty meals, especially crab and buffet offerings
Many guests enjoyed the food—dinner and breakfast in particular—with praise for fresh crab, live‑kitchen items and generous buffet options.
Authentic Japanese‑style, roomy and cosy rooms
Several visitors appreciated the true Japanese‑style large rooms, enclosed balconies with seating, good toiletries, green tea and daily snacks, creating a cosy atmosphere.
Family‑friendly facilities and good value deals
Guests mentioned parking availability, family entertainment (table tennis, karaoke), hotel shuttle options and occasions of good value or reasonable pricing, making it suitable for families.
Negative Reviews
Inconsistent buffet quality and perceived value
Some reviewers found the buffet overpriced or not very good, while others enjoyed it; guests reported mixed experiences with food quality and value for price.
Cleanliness and maintenance concerns
There were reports of maintenance and hygiene issues such as mold in bathrooms, a dirty humidifier left with water and signs of aging in parts of the property.
Limited in‑room amenities and power outlets
Guests noted a lack of conveniences in rooms—few power sockets, small tables, no microwave, limited balcony heating and missing certain hygiene items—reducing comfort for some.
Poor Wi‑Fi reception in rooms
At least one reviewer reported no Wi‑Fi signal in guest rooms and having to use the lobby for internet access, contrary to expectations of in‑room connectivity.
Occasional poor service, extra charges and noise
A minority experienced rude or unfriendly staff, unexpected small charges (e.g., towel replacement), staff disputes and noisy guests; some also found the layout confusing to navigate.
Frequently Asked Questions
The hotel offers twin Western rooms (typically for 2 adults) and Japanese-style rooms that suit couples or families; maximum occupancy varies by room type so check the specific room listing when booking.
The property has gender-separated indoor and open-air hot spring baths with jet tubs; bathing suits are not allowed and visible tattoos may be refused entry. Baths are cleaned overnight and generally open in the afternoon and early morning (approx. 15:00–01:00 and 02:00–10:00).
Yes — the hotel provides a free pickup from JR Isawa-Onsen Station; guests are asked to call the hotel on arrival to request the shuttle.
Most guests travel by train from Tokyo (around 90 minutes to the Isawa area) or via Chubu/Nagoya; from the station it’s a short 5-minute car ride to the hotel. Plan to arrive at JR Isawa-Onsen Station and use the hotel shuttle for final transfer.
Staff members who speak English and Chinese are available to assist guests.
Rooms include Japanese-style options with tatami flooring and yukata provided; the stay features communal onsen bathing and traditional dining choices such as a buffet and optional kaiseki multi-course meals by reservation.
Popular local attractions include Shosenkyo Gorge, Takeda Shrine, Lake Kawaguchi and Fuji‑Q Highland, plus local wineries and fruit‑picking farms in the Fuefuki area.
The property has free parking and an EV charging station for guests, and is reachable by car or by train plus the hotel shuttle from JR Isawa-Onsen Station.
Standard check-in is from 15:00 with check-in usually required by around 19:00–19:30 for dinner service; check-out is in the morning (commonly by 10:00). Dinner buffet service is offered (common seatings around 18:00 or 19:30) and kaiseki dining must be reserved in advance.
Private/reservable family baths are not listed among the regular facilities, pets are not allowed, and there is a convenience or supermarket within a short walking distance (about five minutes).