Izumigo Kiyosato Kogen Hotel
7,8/10 Very good - Based on 16 reviews
Perched on the Kiyosato plateau, Izumigo Kiyosato Kogen Hotel presents a highland retreat where modern comforts meet regional mountain scenery. Set at a lofty elevation with wide southerly exposures, the property frames views of Mount Fuji and the Southern Alps and benefits from dark, clear skies that suit an on-site astronomical observatory and regular stargazing. The property is positioned for outdoor activities through all seasons, with nearby natural attractions, walking trails and seasonal leisure options in the Yatsugatake and Kiyosato area.
Accommodation mixes Japanese‑style and Western rooms, many designed to emphasise space and views; some Japanese rooms include a private wooden in‑room hot spring bath and traditional tatami with futon, while other rooms offer beds and a seating area. Public bathing comprises indoor and outdoor hot spring baths set to take advantage of mountain panoramas, and the on‑site spa offers paid treatments such as hot‑stone therapy, facials and massages. These features make the hotel a ryokan with onsen in Yamanashi that combines private in‑room bathing options with communal thermal facilities.
Dining centres on seasonal local produce: a French restaurant presents plated menus and wine selections, while a Japanese restaurant focuses on regional specialties. On the grounds you will also find a souvenir shop, a pond with koi, free self‑parking and complimentary lobby Wi‑Fi, plus front‑desk services and transfers at times. The hotel functions as a practical base for nearby observatory visits, ski areas, equestrian activities and lakeside excursions, offering a balanced highland stay between relaxation and outdoor exploration.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Izumigo Kiyosato Kogen Hotel
Positive Reviews
Scenic rooms and pleasant surroundings
Multiple guests praised the room views, the hotel's garden and natural setting, and enjoyed peaceful walks around the property, which contributed to a relaxing stay.
Delicious meals and leisurely breakfast
Several reviews highlighted tasty cuisine—especially the kaiseki-style breakfast—and noted guests could enjoy meals slowly and comfortably.
Cleanliness and well-trained friendly staff
Guests consistently mentioned the hotel's cleanliness and friendly, professional staff, commenting that service felt attentive and well organized.
Spacious, quiet rooms and good location
Reviewers appreciated roomy, quiet accommodations and the property's convenient, pleasant location for relaxation and family stays.
Onsen, bathing facilities and leisure activities
Visitors enjoyed the baths/onsen and extra activities (such as stargazing events and astronomy observation), which helped create a restful, enjoyable experience.
Negative Reviews
Limited dietary accommodation for low-sodium needs
At least one guest reported that special requirements for salt-restricted meals were not sufficiently accommodated and would have appreciated more tailored options.
Insufficient transport/pick-up service
A reviewer noted that shuttle or pick-up services felt inadequate and could be improved for better guest convenience.
Short or rushed dinner service
One guest described the dinner time as too short and busy, which negatively affected the dining experience.
Lack of convenient power/USB outlets
A comment mentioned limited electrical outlet and USB port availability in rooms, making charging devices less convenient.
Property maintenance and temporary construction
Some guests reported that building surroundings were not well maintained and that interior renovation/construction during a stay was disappointing or disruptive.
Frequently Asked Questions
Most standard twin and Japanese‑Western rooms are arranged for up to two adults; some Japanese rooms can sleep additional children on futons—check the room details when booking or ask the hotel for family arrangements.
Yes — the hotel offers public hot spring baths including indoor and open‑air (rotenburo) facilities with highland views.
Some Japanese‑style rooms feature a wooden hot spring bath, and the property also provides public indoor and outdoor baths; request room types with in‑room baths when you book.
The hotel operates a shuttle service for local pick‑ups; it does not provide a dedicated airport shuttle, so please contact the hotel in advance to confirm pickup locations and schedules.
From the Tokyo area travelers typically use trains or highway buses toward Kiyosato/Kobuchizawa, then take a taxi or the hotel shuttle for the final leg; contact the hotel for recommended transfer options and timing.
Primary hotel language is Japanese; English information and some English‑speaking staff or assistance are available, but advanced requests are best confirmed with the hotel beforehand.
The hotel has two restaurants offering French and Japanese seasonal menus and serves breakfast; notify the hotel of dietary requirements when you reserve.
The hotel overlooks mountain scenery and offers access to hiking, an on‑site observatory, museums, horse riding and nearby Sun Meadows ski area (about a 15‑minute drive), with Lake Suwa roughly an hour away by car.
Standard check‑in begins at 15:00 (guests are asked to arrive by the stated latest check‑in time) and check‑out is by 11:00; confirm any late‑arrival plans with the front desk.
Pets are generally not accepted at the hotel except by prior arrangement for service animals—confirm with the hotel; there is an on‑site shop and small local stores nearby, while larger supermarkets are located in neighboring towns.