Shoji Lake Hotel
9,2/10 Exceptional - Based on 852 reviews
Shoji Lake Hotel sits on the shore of Lake Shoji in Fujikawaguchiko, offering direct views of Mount Fuji and the lake from many rooms and common areas. The property blends modern comforts with traditional Japanese details, creating a calm base for exploring the Fuji Five Lakes. Public spaces include a lakeside terrace and a rooftop vantage point that frame the seasonal light on the water. This ryokan with onsen in Fujikawaguchiko emphasizes a relaxed pace and scenic outlook rather than nightlife or urban conveniences.
Guest rooms range from tatami-floored Japanese-style rooms with futons to modest hybrid rooms, each furnished simply and kept clean; several face the lake. Bathing facilities include a hot spring onsen and an indoor bathing area, complemented by a sauna and communal changing spaces; some accounts note that bathing areas are free to use and well maintained. Toilets and showers are arranged for private use per room or small shared facilities, and guests are provided with yukata for in-house comfort. The hotel’s atmosphere suits those seeking an authentic, small-scale ryokan with onsen in Yamanashi.
Practical amenities include on-site parking, bike rentals, and a straightforward breakfast service that highlights local ingredients; dinner options nearby are limited so arriving prepared is advisable. The location is quieter and somewhat remote, making a car, taxi or shuttle from the Kawaguchiko area the most convenient way to reach the property; public transport links can require planning. The hotel is a practical choice for travelers wanting close proximity to Lake Shoji and unobstructed Fuji views while staying in a modest, service-oriented ryokan.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Shoji Lake Hotel
Positive Reviews
Exceptional staff and personalised service
Many guests praised the extremely friendly, attentive and welcoming staff (including the manager). Reviews describe thoughtful touches at arrival, helpfulness throughout the stay and service that exceeded expectations.
Stunning views of Mount Fuji and Lake Shoji
A recurring highlight is the incredible view from rooms, the rooftop and the restaurant — guests repeatedly mention breathtaking panoramas of Mount Fuji and the lake as a defining feature of the stay.
Great onsen experience (indoor & outdoor)
The hotel’s hot springs were frequently praised — clean, enjoyable indoor and outdoor baths with lovely views. Several reviewers noted the onsen is tattoo-friendly, which they appreciated.
Comfortable traditional rooms and spacious bathrooms
Many visitors enjoyed the Japanese-style rooms with comfortable futons and spacious bathrooms. Guests described rooms as clean, well‑equipped and relaxing, contributing to restful stays.
Good facilities and local activities
Reviewers mentioned extra amenities and activities as positives: rooftop, ping-pong, paddle/boat/canoe options, bike rental, free parking and staff-arranged excursions — all added value to the overall experience.
Negative Reviews
Breakfast is limited
Multiple reviews said the breakfast offering is very basic and could be improved; some guests would have liked more variety (for example fruit or gluten-free options).
Evening restaurant menu is basic and lacks Japanese options
Several guests noted the hotel restaurant serves simple, Western-style dishes (pasta, pizza) and expressed disappointment at the limited availability of Japanese menu items.
Location is somewhat remote / transport can be inconvenient
Guests warned the property is in a quiet, remote area and recommended checking bus schedules — several found it a bit far from the train station or public transport links.
Futons may be uncomfortable for some guests
A few reviewers (particularly European visitors) mentioned the traditional futon bedding may feel firm or unfamiliar and could be uncomfortable for some people.
Minor maintenance/aesthetic issues (corridors, occasional shower problems)
A small number of guests mentioned the corridors feel dated compared with the modern lobby and rooms, and one review reported a shower issue — generally minor but noted by some visitors.
Frequently Asked Questions
Rooms include Japanese-style tatami rooms (futons) and twin/family layouts; some rooms sleep up to four guests. Cribs and extra beds are not available, so specify child ages when booking.
Yes — the property offers hot spring facilities including indoor baths, an open-air bath and a sauna. These are communal facilities; check with reception for current hours and gender arrangements.
There is no regular airport shuttle; the hotel is served by Fujikyu buses (there is a 'Shoji Lake Hotel‑mae' stop) and is reachable by bus from Shin‑Fuji and Kawaguchiko stations. The property also has free on‑site parking if you arrive by car.
Staff speak Japanese and English, and the property also lists Chinese dialects (Cantonese/Mandarin).
Expect traditional tatami rooms with futons, communal onsen bathing, lakeside and Mount Fuji views from rooms and terraces, plus local activities such as kayaking, stargazing and bicycle rental. The hotel mixes classic ryokan elements with modern amenities.
The hotel sits on Lake Shoji’s shore (a short walk to the lakeside) and is a gateway to the Fuji Five Lakes area; Kawaguchiko and other Fuji sights are a bus ride away. It’s ideal for Mount Fuji viewing, lakeside walks and nearby cycling routes.
Local buses stop near the hotel, taxis operate in the area, and renting a car gives the most flexibility. The hotel offers bicycle rental for short local excursions.
Standard check‑in is from 15:00 to 19:00 and check‑out is from 07:00 to 10:00. Contact the hotel in advance if you need to arrive earlier or later.
Onsen facilities are primarily communal; private‑use reservations are not standard and should be requested directly with the hotel. Pets are allowed on request with size/restriction rules, so contact the property before arrival.
The hotel operates an on‑site restaurant (evening opening may vary), so confirm meal availability when you book. The immediate Shoji Lake area has limited shops, while larger supermarkets and more restaurants are in the Kawaguchiko area.