Maruyaso
7,5/10 Very good - Based on 331 reviews
Maruyaso is a small, Japanese-style guesthouse set in Fujikawaguchiko, within easy reach of Lake Kawaguchi and local sights such as the music box museum and Fuji-Q Highland. The property occupies a convenient location for visitors wanting close views of Mount Fuji and a short walk to Kawaguchiko transport links; reception typically handles check‑in from mid‑afternoon and requires arrival by late evening. This compact ryokan with onsen in Yamanashi offers a straightforward, traditional base for exploring the northern Fuji area.
Accommodation is arranged in tatami‑floored rooms fitted with futon bedding, a low seating area, climate control and a wall‑mounted screen for light entertainment; rooms aim for a simple, functional layout rather than modern-suite luxury. The onsite hot spring is an indoor onsen available around the clock, intended for communal use rather than private, and the property highlights the bathing experience as its central amenity. Practical conveniences include complimentary Wi‑Fi and on‑site parking, while dining is not provided so guests plan meals locally.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Maruyaso
Positive Reviews
Spectacular Mount Fuji views
Many reviewers mention a clear, memorable view of Mount Fuji from their rooms; several described waking up to the view and praised its location near the lake and sightseeing spots.
Authentic traditional ryokan experience
Guests appreciated the traditional Japanese house, tatami rooms and futons, yukata provided, and the overall cultural immersion that felt genuine and charming.
Onsen (hot baths) available
The presence of onsen was repeatedly highlighted as a relaxing benefit after hiking or sightseeing; guests enjoyed morning and evening baths and the traditional bathing experience.
Friendly, attentive host and small touches
Many reviews praised the warm, helpful host and daily attentions (snacks, tea, small gifts). Staff made efforts to communicate despite language barriers and accommodated late arrivals when informed.
Convenient location and transport options
Reviewers noted the ryokan is reasonably close to the station (around 15–20 minutes on foot) and nearby attractions; staff offer a shuttle to the station and parking is available, making it a good base for Fuji activities.
Negative Reviews
Cleanliness and pest concerns
Multiple guests reported cleanliness issues, including dirty rooms, hair on futons, mold traces, and in several cases sightings of cockroaches; some felt bedding and bathrooms were not adequately cleaned between stays.
Aged, worn facilities needing renovation
The building, baths and some rooms were described as old or tired; several reviewers suggested the property shows wear and would benefit from refurbishment and better maintenance.
Limited/old onsen arrangement and no private bookings
Guests commented the onsen areas are small and somewhat dated, with set hours and no option to reserve a private slot, which can be inconvenient for late arrivals or couples wanting privacy.
Noise and poor soundproofing
Because the house is traditional and thin-walled, reviewers experienced noise from other guests (baths and rooms) that could disturb sleep; some mentioned late-night noise problems.
Perceived poor value and shared facilities
Several guests felt the price was high for the level of comfort and upkeep; shared bathrooms and lack of private showers were noted as less convenient, and some found towels and bedding inadequate in size or comfort.
Frequently Asked Questions
Room capacity varies by room type; most rooms are Japanese-style with futons and commonly sleep two adults—check the specific room listing when booking and add the number and ages of children if applicable.
Yes, the property has hot spring baths for guest use.
The onsen are shared public baths; there is no advertised private onsen rental option, so private bookings are generally not available.
There is no regular airport shuttle listed; Kawaguchiko Station is about a 15-minute walk and guests should contact the property in advance to request arrival assistance if needed.
From Tokyo, take a highway bus or train to Kawaguchiko; from Kawaguchiko Station it’s a roughly 15-minute walk or a short taxi ride to the ryokan.
Staff primarily speak Japanese; English may be limited, so a translation app or basic Japanese phrases are recommended.
Standard check-in starts at 15:00 (3:00 PM) and check-out is by 10:00 AM; please inform the property of your expected arrival time in advance.
Rooms are traditional Japanese-style with tatami flooring and futon bedding, modest furnishings, and shared bathroom facilities, offering an authentic local ryokan experience.
No, the property does not provide meals; guests can choose from nearby restaurants, cafes, and convenience stores.
Pets are not allowed and whole-ryokan privatization is not a standard offering—contact the property for group requests; convenience stores and supermarkets are available within walking distance around Kawaguchiko Station and the lakeside area.