Matsusaki
9,1/10 Exceptional - Based on 164 reviews
Matsusaki is a tranquil ryokan set around a carefully tended Japanese garden in Nomi, offering a blend of traditional tatami rooms and modern conveniences. Guest accommodation ranges from multi-futon family layouts to more intimate suites; several rooms feature an open-air or in-room bathing area that opens onto the garden, while all units include essentials such as air conditioning, refrigerator and private wash facilities. The property emphasises quiet, personalised hospitality and seasonal presentation of interiors and grounds, making it a distinctive ryokan with private onsen in Ishikawa.
Bath facilities at the property include multiple hot-spring options: a public indoor bath, an outdoor rotenburo edged by greenery, and private in-room baths for guests seeking solitude. The ryokan draws on the local Tatsunokuchi hot-spring source and also operates a small sauna; staff coordinate bathing times to preserve privacy and quieter hours. On-site communal spaces — a tea lounge overlooking the pond, a relaxed bar and a small games area — strike a balance between solitary relaxation and light socialising.
Food service focuses on seasonal, regional ingredients presented in multi-course kaiseki-style dinners with a simple Japanese breakfast available the following morning; dietary requests are typically accommodated with advance notice. Practical conveniences include a complimentary shuttle to nearby rail and airport connections, free on-site parking and round-the-clock reception, which make the ryokan convenient as a base for exploring Kanazawa and the surrounding cultural sites. With family-friendly room configurations and accessible facilities, Matsusaki is a considered choice for travellers seeking a ryokan with onsen in Ishikawa Prefecture.
Highlights of this ryokan
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Review summary for: Matsusaki
Positive Reviews
Exceptional, attentive staff and personalised service
Multiple guests praised the warm, attentive and highly professional hospitality. Staff arrange pickups from the train station, explain the kaiseki meals and go out of their way to make stays comfortable and memorable.
Authentic traditional ryokan experience
Guests enjoyed the cultural immersion: staying in traditional rooms, wearing robes, in-room dining and presentation of local products. Several reviewers said the stay delivered the traditional Japanese experience they sought.
Excellent kaiseki meals and breakfast
Dinner and breakfast were frequently described as superb, with carefully presented local ingredients and varied multi-course menus. Many reviewers called the food a highlight of their stay.
Private and public onsens praised for relaxation
Private open-air onsen in rooms and the hotel’s baths were repeatedly noted as luxurious and very relaxing—often called the ‘icing on the cake’ of the stay.
Peaceful setting and attractive garden
The property’s garden, scenic views and calm atmosphere received positive comments for creating a relaxing environment, especially appreciated by guests seeking a tranquil getaway.
Negative Reviews
Some areas and fixtures feel dated or require maintenance
Several reviewers noted signs of wear in parts of the property and rooms; one mentioned a broken metal cabinet left in an outdoor bath area and others described minor running repairs and generally older facilities.
Location can feel isolated and needs transport
The ryokan is outside the city and reviewers said it’s best reached by car or the provided shuttle. Some guests missed nearby activities and found the setting somewhat remote.
Traditional room layout may be uncomfortable for some
A few guests—especially older visitors—found the tatami/futon sleeping arrangement and floor seating uncomfortable for long periods and would have preferred additional seating options.
Food and portions may not suit everyone
While most loved the meals, a few guests found certain Japanese dishes unfamiliar or not to their taste, and some warned that kaiseki portions are large so you may eat a lot at dinner.
Minor convenience issues (power outlets, coffee)
A small number of reviewers mentioned practical inconveniences such as limited power outlets in rooms and dissatisfaction with the coffee options.
Frequently Asked Questions
Rooms range from single and double layouts to family rooms that can accommodate groups; some family rooms offer up to eight futons or combinations of beds and futons—check the room type when booking.
Yes; the ryokan offers communal hot‑spring baths, an outdoor bath and many room types include private in‑room or open‑air onsen baths.
Many room types include private in‑room or open‑air baths by default; if you want exclusive use of a communal private bath, please ask the property in advance so they can confirm availability.
A shuttle service to/from Komatsu (Kanazawa) Airport is offered; guests should reserve the free airport shuttle at least one day in advance and inform the ryokan of arrival details.
The ryokan operates shuttle connections from nearby stations and is reachable by taxi (roughly 15–20 minutes from Komatsu or Matto depending on traffic); inform the hotel of your arrival station so they can advise or arrange pickup.
Staff primarily speak Japanese; English is limited so international guests are encouraged to note special requests and arrival details in advance or bring a translation aid.
Standard check‑in is in the afternoon (check‑in window is typically from 15:00) and check‑out is in the morning (usually by 10:00); you must indicate your expected arrival time when booking.
Pets are not permitted at the property; guests with tattoos may be refused access to communal bathing facilities, so please check policies before arrival.
The ryokan sits outside the main urban area with limited shops nearby; convenience stores and supermarkets are more readily available around Komatsu/Matto stations, and the ryokan offers kaiseki meals on site.
Matsusaki is a good base for day trips to Kanazawa (Kenroku‑en, Kanazawa Castle, Myoryuji Ninja Temple) and nearby regional sights; the ryokan staff can suggest routes and timings for local excursions.