Kawakamiya Kasuitei
9,4/10 Exceptional - Based on 162 reviews
Kawakamiya Kasuitei sits on the riverbank in Gero, Gifu, presenting a quietly traditional stay anchored in tatami-lined rooms, yukata for wandering the grounds, and low tables for in-room relaxation. Rooms are furnished with modern conveniences such as flat-screen TVs, fridges and kettles, and a selection of accommodations include an en-suite hot spring bath, offering private bathing without leaving your room. Practical amenities include a scheduled shuttle service to the nearest train station and complimentary on-site parking, making the property convenient for arrivals by rail or car.
The property’s bathing facilities combine a public indoor bath and an open-air onsen set against the riverside garden, while private baths are available for guests who prefer exclusive use; this combination positions the inn as a ryokan with private onsen Gero that still retains communal bathing options for traditional onsen experiences. The spring water is described locally as an alkaline simple hot spring, and the lodge supports day-use private-bath bookings alongside overnight guest access, so visitors can plan either a single soak or a longer restorative visit focused on soaking and quiet.
Meals follow a seasonal, multi-course approach that highlights Hida-area ingredients and local preparations, served in keeping with ryokan custom to complement the onsen rhythm of the day. Staff service is geared toward a relaxed, attentive rhythm rather than formality, and public spaces emphasize garden and river views to enhance the sense of retreat. Overall, the property presents a measured, traditional option for travelers seeking a ryokan with onsen Gifu while valuing private-bath options, local cuisine and straightforward access to the town’s hot-spring attractions.
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Review summary for: Kawakamiya Kasuitei
Positive Reviews
Exceptional, attentive staff
Many reviews highlight very friendly, hospitable and attentive staff who provide warm welcomes, personal care throughout the stay, help with directions and transport (including complimentary taxi to/from the train station) and accommodate dietary requests.
Outstanding onsen experience
Guests repeatedly praise the quality of the hot springs — both the public indoor/outdoor baths and the private reservable onsen — describing them as amazing, relaxing and a major reason to stay.
Delicious, well-presented meals
Breakfasts and dinners are frequently described as excellent, abundant and carefully presented (notably the traditional Japanese breakfast). Many guests mention high food quality and memorable meals.
Clean, comfortable and characterful rooms
Rooms are noted as spacious, clean and traditionally styled, often with pleasant views, balconies or dressing areas. Reviewers appreciated comfortable beddings and well-maintained accommodations.
Peaceful location and pleasant surroundings
The ryokan is valued for its tranquil setting next to a river with lovely gardens and mountain/tree views. Guests appreciate the quiet atmosphere, private parking and easy access to nearby attractions.
Negative Reviews
Perceived staff intrusiveness or strictness
A few guests felt staff could be slightly overbearing — for example, entering rooms to remind guests about breakfast time — which some found uncomfortable rather than helpful.
Private onsen availability and reservation limits
Several reviews mention the private outdoor onsen requires advance reservation, has limited slots (sometimes only once per stay or unavailable during a multi-night stay), which disappointed some guests who expected more access.
Distance from train station
Some guests noted the property is a bit of a walk from Gero station (around 1 km) or otherwise a short distance, meaning transport or the provided taxi may be needed for convenience.
Occasionally rushed meal service
A few reviewers experienced dinner service that felt rushed for half-board guests, with courses served quickly, which detracted from the dining experience for those visitors.
Traditional style may not suit everyone
Because the ryokan uses traditional floor seating and futon bedding and offers authentic Japanese cuisine, some Western guests or those with back/mobility issues might find aspects of the experience challenging or less comfortable.
Frequently Asked Questions
Room occupancy varies by room type; most plans are for 2 adults and some rooms accept one child. Children aged 4 and above are generally charged as adults, so add ages when booking to confirm.
The ryokan has public indoor and open-air baths and offers private onsen/bath options in some rooms or for reservation. Baths use Gero hot spring water and are intended for shared communal use unless you reserve a private bath.
Tattoos are not permitted in the public baths; guests with tattoos should use private baths if available and reserve one in advance where required.
Yes — the property offers a free shuttle to and from JR Gero Station; the ryokan is a short drive (about 5 minutes) or roughly a 15–20 minute walk from the station.
The nearest major airport is Chubu Centrair (Nagoya); expect around 2.5–3 hours by public transport or car to reach Gero (train plus local transfer). From Takayama, the train ride to Gero takes about 45 minutes by JR service.
Staff are primarily Japanese; some English support is usually available but may be limited, so prepare key requests in advance or bring translated details if needed.
The ryokan serves traditional multi-course Japanese meals (kaiseki) and breakfast; dinner is typically available only for guests who book half‑board or dinner-inclusive plans. Guests arriving late should inform the ryokan, as dinner service may require earlier check-in.
Private baths are available but usually require advance reservation or booking a room with a private onsen; contact the property before arrival to confirm availability.
Pets are not allowed at the property. The ryokan is within walking distance of Gero town amenities, including small shops, eateries and convenience stores for basic supplies.
Standard check-in is from 14:00 to 18:00 and check-out is by 11:00. If you expect to arrive after 18:00 (or after 19:00 for guests booked with dinner), contact the ryokan in advance to arrange late check-in instructions.