Lakeland Hotel Mizunosato
8,5/10 Excellent - Based on 1523 reviews
Lakeland Hotel Mizunosato occupies a quiet lakeside position on Lake Kawaguchi with framed views of Mount Fuji and a rooftop observatory for panoramic viewing. Accommodation options include Japanese-style tatami rooms, Western rooms and a limited number of guestrooms with private open-air baths; rooms offer lake or mountain orientations so guests can choose a preferred view. Public areas include reception, a small local‑product shop and communal lounges; yukata robes are provided with a selection of colors for female guests. The property is often presented as a ryokan with onsen in Yamanashi.
The property centers on extensive hot‑spring facilities: separate large public baths with indoor and outdoor sections, an open‑air jacuzzi overlooking the lake, a sauna and a rooftop observation bath offering a 360‑degree panorama. Bathing areas rotate male/female allocations so visitors can experience both main baths during a stay, and a charterable private open‑air bath is available by reservation for added seclusion. These combined options help define the hotel as a ryokan with private onsen Yamanashi and suit guests seeking both communal and private bathing.
Dinners are served as multi‑course Japanese kaiseki in the on‑site restaurant and mornings offer a set‑style Japanese breakfast that highlights seasonal local produce. The hotel operates a complimentary shuttle to Kawaguchiko Station by reservation, provides free on‑site parking and enforces a non‑smoking policy; standard practicalities include check‑in from mid‑afternoon and check‑out by late morning. Staff speak Japanese and English to assist with local sightseeing; the property is commonly chosen by families and couples who want a lakeside onsen experience with clear views of Mount Fuji.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Lakeland Hotel Mizunosato
Positive Reviews
Spectacular views of Mount Fuji and the lake
Multiple guests praised the unbeatable vistas from rooms, terraces and the private outdoor baths — seeing Mt. Fuji and the lakeside scenery (including sunrise) was a highlight for many.
Excellent onsen and private baths
Reviewers repeatedly mentioned the onsen facilities as superb — both communal and private outdoor baths were described as relaxing, well-sized for two people and a standout part of the stay.
Friendly, attentive staff and helpful service
Staff were described as polite, welcoming and accommodating (helping with shuttle service, driving a guest to a clinic when needed, and adapting meals for dietary requirements), contributing strongly to guests’ enjoyment.
Authentic, spacious and well‑kept Japanese rooms
Many guests appreciated the traditional Japanese-style rooms and tatami/futon experience, noting rooms were generally spacious, clean and true to a ryokan immersion.
High-quality, adaptable meals
Meals (dinner and breakfast) were frequently praised as plentiful and tasty; reviewers also noted the kitchen’s willingness to accommodate special diets (vegetarian, gluten‑free for a child).
Negative Reviews
Unexpected extra charges / unclear communication
At least one guest reported being charged a higher dinner price at check‑out than the rate previously communicated, and would have preferred to be informed in advance about surcharges for on‑site reservations.
Some areas feel dated and could use refurbishment
Several reviews mentioned that bathrooms and certain parts of the property show wear or are a bit old and would benefit from refreshing to match the price paid.
Noise / limited soundproofing
Multiple guests noted weak soundproofing or general noise issues that affected room quietness for some stays.
Connectivity issues (weak Wi‑Fi)
A few guests reported very weak or near‑absent Wi‑Fi in their rooms, causing connectivity problems during their stay.
Comfort and small in‑room conveniences
Some guests found bedding (very firm beds or futons) and room textiles (worn yukata/kimono) less comfortable; others noted a lack of bedside lighting/plug placement that made moving around at night inconvenient.
Frequently Asked Questions
Rooms range from doubles to family rooms and some offer extra bedding for young children; child rates apply for ages 2–12. Please check the specific room description or contact the hotel for exact occupancy limits.
Yes. The property has a large hot spring area with indoor and outdoor baths, an outdoor jacuzzi, a sauna and a rooftop open‑air bath.
Some rooms feature private open‑air baths for exclusive use; the main onsen area is public and gender‑separated, so contact the hotel to request private‑use options or a room with a private bath.
The hotel runs a free shuttle to/from Kawaguchiko Station (afternoon/evening pickups and morning departures); the area is also reachable by highway bus or train from Tokyo, and airports (Haneda/Narita) connect via train or bus to Kawaguchiko.
Check‑in starts at 15:00 and check‑out is by 10:00; luggage can be stored at reception if you arrive early.
Yes. The hotel provides service in Japanese and English and offers English information for international guests.
Yes. The Hanamizuki restaurant serves Japanese course dinners (kaiseki) and a breakfast menu using local ingredients; meals are served in the restaurant area.
No. Pets are not permitted at the property.
The hotel sits on Lake Kawaguchi with Mt. Fuji views and is close to Mt. Kachikachi Ropeway, Fuji‑Q Highland (about a 10‑minute drive), Fuji Omuro Sengen Shrine (walking distance) and other lakeside sights.
Yes. Several convenience stores (7‑Eleven, Lawson, FamilyMart) and local supermarkets are a short walk or drive from Kawaguchiko Station and the lakeside area for snacks and essentials.