Kasuitei Ooya
8,9/10 Excellent - Based on 2293 reviews
Kasuitei Ooya sits on the shores of Lake Kawaguchi in Fujikawaguchiko, Yamanashi. It is a traditional ryokan combining tatami rooms, futon bedding and a larger hotel layout with annex suites. Public indoor and outdoor baths face the lake and offer seasonal views of Mount Fuji when conditions permit, making the property a ryokan with onsen in Fujikawaguchiko. The scale includes a reception, a shop and terrace rooms; service includes a personal attendant system in guest rooms. Staff provide attentive service and assist with local arrangements.
Bathing facilities include multiple communal onsen, a rooftop open-air bath with lake outlook and a reservable private bath available for short bookings; several suites and some annex rooms feature their own open-air hot spring baths. Onsite wellness is anchored by a spa salon offering massage and beauty treatments, a sauna and in-house therapists; dining is served in dedicated private dining rooms as multi-course Japanese meals focused on local ingredients. Rooms generally include terraces, mini-fridges and LCD TVs alongside traditional tatami flooring, and select suites present direct lake views from private baths.
Practical amenities include a free shuttle to Kawaguchiko Station, complimentary parking and Wi‑Fi, plus concierge assistance for nearby sightseeing such as local art museums and an amusement park a short drive away. The property operates standard ryokan check-in and check-out rhythms and manages bath bookings to balance privacy and public use; guests are advised to reserve room types with open-air baths in advance. As a ryokan with private onsen in Yamanashi, the hotel suits travelers seeking hot-spring bathing paired with structured Japanese hospitality.
Highlights of this ryokan
Detailed Ratings
Points of interest nearby
Review summary for: Kasuitei Ooya
Positive Reviews
Excellent lakefront location and easy access
Located directly opposite the lake with impressive views (some rooms and baths face the lake and Mount Fuji). Close to the central station (about 10–12 minutes on foot) and a complimentary shuttle is available for transfers.
Attentive, friendly service
Staff are repeatedly described as polite, helpful and attentive, offering high-level service including shuttle support, explanations about ryokan traditions, and assistance with requests.
Authentic traditional ryokan experience and amenities
Traditional rooms with tatami, futons, yukata and provided slippers; clear guidance on onsen etiquette; many guests valued the authentic Japanese experience.
Very good onsen options, including private baths
Public onsen with lake views praised by multiple guests; some suites include a private open‑air bath. A private onsen can also be reserved for a modest fee.
Generous, high-quality meals and clean, comfortable rooms
Dinner is described as abundant and well-presented multi-course traditional meals; breakfasts are also praised as excellent. Rooms are generally noted as clean, spacious and well-equipped, with some suites offering modern tasteful furnishings.
Negative Reviews
Meals can be very traditional or heavy and not to all tastes
Many guests enjoyed the food, but several noted meals are entirely Japanese (including breakfast) which may surprise visitors seeking lighter or Western options; a few found the dinner hearty rather than refined.
Futon/bedding may be uncomfortable for some Western guests
Sleeping on thin futons at floor level was a concern for some guests with back issues or those unaccustomed to futons; it can be uncomfortable for readers used to Western beds.
Some rooms lack private showers/baths
Certain room types require use of the communal/public baths rather than an en‑suite shower; this is important to note for guests preferring a private bathroom.
Aged décor or facilities in places
A few guests mentioned that some rooms, private onsen or equipment (e.g., coffee machine) felt dated and could benefit from refurbishment.
Occasional communication or service timing issues
A minority reported slow replies about shuttle arrangements or that it is best to notify arrival time in advance to ensure prompt shuttle service.
Frequently Asked Questions
Room capacity varies by room type; many rooms accommodate up to 4 guests and some room types list up to 5 people — check the room description or contact the ryokan to confirm for your booking.
The ryokan has indoor and outdoor public hot-spring baths, a sauna, and reservable private baths (e.g., Ukifune) that are bookable for a set time slot for a fee; reserve in advance when possible.
A free shuttle to/from Kawaguchiko Station is available; guests should contact the ryokan on arrival at the station or inform the property in advance to arrange pickup (times are limited).
There is no direct airport transfer; the usual route is train or bus to Kawaguchiko, then the ryokan’s shuttle or a short taxi from Kawaguchiko Station.
Staff primarily speak Japanese; some English is often available but it is not guaranteed for every interaction, so notify the property in advance if you need language assistance.
The ryokan serves traditional multi-course Japanese dinners (kaiseki) and Japanese breakfast; many dinner plans require arrival by the restaurant’s service time, so inform the ryokan in advance and book dinner when you make your reservation.
The property generally does not accept children and does not allow pets; check your booking conditions or contact the ryokan if you have specific needs.
Guests with visible tattoos may be restricted from the public baths; booking a private bath is the recommended option to avoid restrictions.
Kasuitei Ooya sits on Lake Kawaguchi and is close to the lake promenade, Fujikyu Highland amusement park, Chureito Pagoda, Oishi Park and local museums, with many sites reachable by short drive or local transport.
Standard check-in begins at 15:00 (many sources note a check-in window ending around 18:00) and check-out is by 10:00; if you expect to arrive late, contact the ryokan in advance to confirm dinner service and arrival arrangements.