旅館 松乃湯

8/10 Excellent - Based on 1 reviews

Ryokan Matsunoyu is a family-run inn in the Ueki onsen area of Kumamoto, operating since the Meiji era and presented as a ryokan with onsen Kumamoto visitors seek for a relaxed, traditional stay. The property markets its alkaline hot spring (around pH 8.0) as a soft, skin-smoothing water and offers 100% source flow to communal baths, an outdoor creative rotenburo renewed in 2015, and dedicated family/guest-use bathing options. The atmosphere is intentionally homely rather than formal, with simple wood-lined bathing rooms and an emphasis on unblended, naturally flowing thermal water.

Guest accommodation ranges from classic Japanese tatami rooms with futons to mixed Japanese–Western rooms that include semi-double beds and, in select units, private indoor and semi-open baths for exclusive use. The ryokan with private onsen Kumamoto-style experience is available in rooms advertised with in-suite baths and through a reservation system for timed private use; all rooms provide basic modern comforts such as air conditioning, flat-screen TVs and complimentary Wi-Fi, while the property offers on-site parking and non-smoking policies in guest areas.

Meals follow seasonal kaiseki principles, focusing on regional produce — local beef, fresh coastal seafood and mountain vegetables — served in the dining room or as set courses. The inn supports day-use bathing and can arrange priority booking for private baths when reserved in advance; its setting beside rice fields and quiet lanes makes it a practical base for cycling, short hikes and visits to Kumamoto city sights and the wider prefecture. Check-in/out windows and facility access follow standard ryokan practice and are confirmed at reservation.

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Highlights of this ryokan

Non-smoking rooms
Free parking
Free Wifi
Family rooms

Detailed Ratings

Staff 10.0
Equipements 7.5
Cleanliness 10.0
Comfort 10.0
Value for money 10.0
Location 7.5

Points of interest nearby

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Review summary for: 旅館 松乃湯

Positive Reviews

Very good overall rating (8.0)

Reviewer awarded an overall score of 8.0/10 ('Très bien'), indicating a generally positive experience.

Business travel

Review is tagged as a business trip, showing the stay was for work and implying the property met business-related needs.

Solo traveller

Tagged as a solo traveller, indicating the accommodation was suitable for an individual guest.

Room type: Standard Twin

The stay was in a Standard Twin room, confirming the room classification and booking details.

Short stay and mobile submission

Stay was one night and the review was submitted from a mobile device, indicating a short visit and mobile usage for booking or feedback.

Negative Reviews

Aucun point négatif trouvé.

This summary is based on all online reviews and was last updated on 17 November 2025

Frequently Asked Questions

How many people can stay in one room?

Rooms include twin, triple, family and Japanese-style options; some Japanese rooms can accommodate up to six guests on futons and the ryokan has around ten rooms in total.

What onsen facilities does the ryokan have?

The ryokan offers source-fed, non-diluted onsen with open-air and semi-open creative baths plus a public bathing area noted for its soft, alkaline 'beauty' water.

Can I book a private or family bath?

Yes — there are private/family baths available and they can be reserved in advance; direct bookings receive priority for time slots.

Are pets allowed at the ryokan?

No, pets are not permitted on the property.

Is there a shuttle or transfer from the station or airport?

A free pick-up/transfer service is offered on request from nearby stations; Kumamoto Airport is roughly 23 km away (about 40–50 minutes by car) and taxi or car is usually the simplest option.

How do I reach the ryokan by public transport or car, and is parking available?

The ryokan is best reached by car or taxi from nearby stations (train stations are about 13–20 km away); on-site private parking is available for guests.

What are the check-in and check-out times?

Standard check-in begins around 16:00 (some plans allow later arrival) and check-out is by 10:00.

Do staff speak English or other languages?

This is a small, traditional ryokan where staff are primarily Japanese; basic English may be available but contact the ryokan in advance for specific language support or requests.

What kind of traditional experience can I expect in the ryokan?

You can expect a traditional tatami-room ryokan stay with local hospitality, communal onsen bathing and at least one special room that includes a private open-air bath for a more private experience.

Are meals provided and are there nearby shops or restaurants?

Dinner is served as a multi-course kaiseki using local ingredients (such as regional beef and seafood) and breakfast is typically Japanese; a Lawson convenience store is at a nearby intersection and supermarkets/restaurants are a short drive away.

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